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Bell Honda
Phoenix, AZ
1,497 Reviews
It's all about you at Bell Honda! We opened our doors in 1988 and have happily served car shoppers in the Valley ever since. A milestone in the store's long and honored history occurred in 2004, when it received a complete remodel. Today, we still have one of the most state-of-the-art Honda dealerships in Phoenix, AZ, but what really sets us apart is our dedication to providing an excellent car buying experience for our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,497 reviews
December 08, 2018
Horrible I brought our 2016 honda civic to the dealership with an exploded moonroof. The glass literally exploded out after hearing a sound like a gunshot. I t I brought our 2016 honda civic to the dealership with an exploded moonroof. The glass literally exploded out after hearing a sound like a gunshot. I took it to Brenden at Bell Honda and was told that they couldn't prove the glass exploded. At this point I will fix the glass myself but this should be reported to consumer reports..Honda uses cheap material and won't even accept that they leave customers in danger. After owning 2 Honda's I will never purchase another. Manufacturers defects should be reported so other customers dont have the same issue. We almost had an accident when this happened and we just want people to be aware that this does happen. You can look online and see for your self. More
by Manny
Employees Worked With
Brandon Latour
November 28, 2018
Great experience Overall I was dreading going to the dealership, but surprisingly when I got there I was greeted by a Sales Manager named Adrian. He introduced me to h Overall I was dreading going to the dealership, but surprisingly when I got there I was greeted by a Sales Manager named Adrian. He introduced me to his Sales Associate Julian who took great care of me. I can tell you that over all they made it a pleasant experience for me and got me into the vehicle I wanted for a price that was exceptional. I highly recommend you asking for them when you walk into Bell Honda if you want a good experience. More
by Jhammondgsx
Employees Worked With
Adrian Pasqualini, J Napolitano
November 20, 2018
Great experience at tent sale! I could see that this was a hectic, wild and busy event for everybody. Julian Napolitano, Roy Freda and Rob Motz still took the time to find the right I could see that this was a hectic, wild and busy event for everybody. Julian Napolitano, Roy Freda and Rob Motz still took the time to find the right vehicle within my budget. Thank you all. If you want to buy a car just tell them what you want and how much you can afford; they'll find it for you. More
by Harleysnhotrods
Employees Worked With
Robert Motz, Roy Freda
October 08, 2018
Disappointment My Service Consultant was Wayne (Robert) Perrin, who is ironically not on the list of service employees. I went in because my battery had died a few My Service Consultant was Wayne (Robert) Perrin, who is ironically not on the list of service employees. I went in because my battery had died a few days prior and I was unable to get in my vehicle to have it jump started. The keys within the two fobs I was provided at time of purchase, would not unlock the door, which had to of been an issue from the beginning considering I've only ever used the electrical portion of the fob. (I have a 2016 Civic.) Wayne initially said he'd get their techs to verify the problem and call me with an answer and price when he found out, before acting on the solution. Less than an hour later he calls me saying that the tech had already almost completed the fix when Wayne went out to check on it - so as a "courtesy" they would only charge me for a half hour of labor. This was completely unethical on a personal standpoint, and even though my vehicle is just out of warranty - the issue should have been solved at no cost considering it was defective from the start. More
by Danielle
Employees Worked With
Wayne Perrin
October 01, 2018
Joshua Hansmeier is the best! My 2003 CRV was having issues that no body was able to provide answers for, Joshua Hansmeier and the the mechanics were able to figure it out and get My 2003 CRV was having issues that no body was able to provide answers for, Joshua Hansmeier and the the mechanics were able to figure it out and get it repaired for much less than i thought it would! Will definitely be back! More
by ricardo77
Employees Worked With
October 01, 2018
Love this place I used to own a Honda that I serviced here, now I own a Toyota but still come here for service because I know I’m not going to have the experience I g I used to own a Honda that I serviced here, now I own a Toyota but still come here for service because I know I’m not going to have the experience I get with Joshua Hansmeier anywhere else!” More
by CURTIS810
Employees Worked With
October 01, 2018
Best in the Business I brought my vehicle into Joshua Hansmeier at Bell Honda solely because I was referred that he does excellent honest work for a great price. Boy Howdy I brought my vehicle into Joshua Hansmeier at Bell Honda solely because I was referred that he does excellent honest work for a great price. Boy Howdy was I surprised!! Talk about care, honesty, and I feel like the most important with a lot of folks great price! If you ain’t taking your car to Joshua at Bell Honda, what are you really doing? More
by Putoutthecones
Employees Worked With
October 01, 2018
Quality service I repeatedly come to Bell Honda because I know I can’t get better service than Josh Hansmeier. Josh always works out a plan to get me taken care of an I repeatedly come to Bell Honda because I know I can’t get better service than Josh Hansmeier. Josh always works out a plan to get me taken care of and back on the road as soon as possible! More
by Shaelama
Employees Worked With
August 22, 2018
shopping Friendly and kind, very personable, interested in helping you out. Just generally a good guy. I would want him as my salesman again! Great job! Friendly and kind, very personable, interested in helping you out. Just generally a good guy. I would want him as my salesman again! Great job! More
by Yee1990
Employees Worked With
Chris Farulla
July 31, 2018
Worst Service of any dealer I have been too. I have recently brought my 2006 Honda Oddysey to Bell Honda for a check engine light. I was told by the service advisor, Nathan Garcia, they would nee I have recently brought my 2006 Honda Oddysey to Bell Honda for a check engine light. I was told by the service advisor, Nathan Garcia, they would need 1 to 2 hours of diagnosis time authorized up front and he would call me after they looked at it. no word from Nathan after 3 days I called left 4 messages for him to call and let me know what the status was of my vehicle. I finally got ahold of Nathan on the fifth day. ( I called him). the only thing he could tell me that the tech was driving it and hit something and blew out a tire. so 3 more days later with no word from them i went to the dealer service dept, only to find out that i tried to tell me that i was going to be charged for the tire. after straightening that mess out. still no word from him on the status of my vehicle. today the 12 day i went there and low and behold truck still in the same parking spot still not looked at. I am extremely disappointed with the way they don't take care of the customer, I would not recommend them to my worst enemy. they are the worst. Don M. More
by don772
Employees Worked With
Nathan Garcia
