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Bell Honda

Phoenix, AZ

4.4
2,192 Reviews
It's all about you at Bell Honda! We opened our doors in 1988 and have happily served car shoppers in the Valley ever since. A milestone in the store's long and honored history occurred in 2004, when it received a complete remodel. Today, we still have one of the most state-of-the-art Honda dealerships in Phoenix, AZ, but what really sets us apart is our dedication to providing an excellent car buying experience for our customers.
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701 W. Bell Rd.

Phoenix, AZ

85023

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Showing 2,192 reviews

April 12, 2025

The sales people were very nice but I hate the whole sales experience. You never get a good deal unless you’re an expert negotiator. And the whole experience is unnecessarily lengthy. More

by R_WHITNEY
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Perla
Apr 14, 2025 -

Bell Honda responded

We understand that the car-buying process can sometimes feel overwhelming, and we truly appreciate your perspective. Our goal is to ensure all our customers feel informed and comfortable every step of the way. If you'd like to discuss your experience further or explore ways we can improve, feel free to reach out to Walid Doumit, our General Sales Manager, at WDoumit@gmail.com.

April 11, 2025

Excellent personal service. Response to a vehicle maintenance concern was handled professionally. Very satisfied with a vehicle purchased at Bell Honda and has only been servi More

by KENNYB5311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Bell Honda responded

Thanks for the fantastic feedback, Kenny! We're thrilled to hear you had a great experience with our team and are satisfied with your vehicle. Providing excellent service is our priority, and it’s wonderful to know we met your expectations. Looking forward to seeing you again!

April 11, 2025

Service is good but the waiting room is not too clean. Too many people are waiting More

by FELI04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Bell Honda responded

Thanks for your feedback! We're glad to hear you enjoyed the service. We’re actively working on improving the cleanliness of our waiting area to enhance your experience. Your input is invaluable as we strive to serve you better!

April 11, 2025

The process was quick and easy The process was quick and easy. They were able to work with me to find the exact model and trim I was looking for at a good price More

by Jake U
Recommend Dealer
Yes
Employees Worked With
Armaan Underwood
Apr 14, 2025 -

Bell Honda responded

Jake, we're thrilled to hear you had such a smooth experience! It’s great that our team could help you find the perfect model at a great price. Your satisfaction is our priority, and we appreciate your feedback!

April 11, 2025

Xavier and the whole process were quick and professional! Made car buying a more enjoyable experience. More

by rkooze1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mihui Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Grigg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Bell Honda responded

Thanks! We’re thrilled to hear that Xavier and our team made your car buying experience enjoyable. Your satisfaction means a lot to us, and we appreciate your wonderful feedback!

April 11, 2025

Bell Honda serviced a recall on my minivan. They completed the repair. However, in order to get to said part they apparently had to remove my baby’s car seat. They didn’t tell me they removed h More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Bell Honda responded

It’s clear how concerning it must have been to find the car seat unbuckled after service, and we can understand why that would be upsetting. We aim to treat every vehicle with care and attention, and your comments help us better understand how we can ensure a more seamless experience, especially when it involves family safety equipment. We’d like the opportunity to connect with you directly so we can further discuss the details of your visit. Please reach out to Trish Viramontez at TViramontez@vtaig.com.

April 11, 2025

Grinning was the typical lying salesperson! Says things you want to hear and does not follow through More

by ZOANT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Griffin Spellicy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Walid Doumit
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Bell Honda responded

We understand how important it is to feel that every part of your experience aligns with your expectations. We’d love the opportunity to learn more about your experience and ensure that any concerns are addressed. Please feel free to reach out to Walid Doumit, our General Sales Manager, at WDoumit@gmail.com.

April 10, 2025

I'm now having problems with my locks since I brought my car in so I'm a little frustrated with that .. my key is not opening my door I changed the battery and it still not working ..!!! More

by noemail_4818312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2025

Michael Vu great. He is excellent at communicating. He’s upfront about pricing. We trust him to take care of us. More

by NXYY11O3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Vu
Apr 11, 2025 -

Bell Honda responded

Thank you for the great feedback! We're so glad to hear that Michael Vu has earned your trust with his clear communication and transparency about pricing. We truly appreciate your confidence in him and are happy to know you're well taken care of. Looking forward to serving you again!

April 10, 2025

I particularly like the coating they put on the car. It makes the car look like it came off the showroom. More

by papamelj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Bell Honda responded

Thanks for the fantastic review! We're thrilled to hear you love the coating on your car. It's great to know it gives your vehicle that fresh showroom look. We appreciate your support and hope you enjoy your ride!

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