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Bell Honda

Phoenix, AZ

4.4
1,664 Reviews
It's all about you at Bell Honda! We opened our doors in 1988 and have happily served car shoppers in the Valley ever since. A milestone in the store's long and honored history occurred in 2004, when it received a complete remodel. Today, we still have one of the most state-of-the-art Honda dealerships in Phoenix, AZ, but what really sets us apart is our dedication to providing an excellent car buying experience for our customers.
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701 W. Bell Rd.

Phoenix, AZ

85023

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Showing 1,664 reviews

December 12, 2024

My service advisor is always nice and very helpful and informative. When he tells you an approximate time your car will be done, it is usually on time. More

by Cee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Reyes
Dec 13, 2024 -

Bell Honda responded

Thank you, Cee! We're thrilled to hear that your service advisor provided helpful and timely support. We strive to keep our customers informed and appreciate your positive feedback. Your satisfaction is our priority!

December 11, 2024

Very helpful, friendly not pushy. Would recommend them to buy from and would buy from them again More

by MARCY .LOPEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Bell Honda responded

Thanks, Marcy! We’re thrilled to hear you had a great experience with us. Our team strives to provide helpful and friendly service without any pressure. We appreciate your recommendation and look forward to assisting you again in the future!

December 11, 2024

I’m not satisfied at all I have been lied to & taken advantage of when I first got to the dealership I was brought in by a salesman I scheduled an appointment with him when I got there he was not there More

by D21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Walid Doumit
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walid Doumit
Dec 12, 2024 -

Bell Honda responded

From the challenges of switching between different team members to the miscommunication regarding your agreement terms and GAP coverage, we can see why this situation has left you dissatisfied. We want to address your concerns directly and ensure the appropriate steps are taken to resolve the matter. We encourage you to reach out to our General Sales Manager, Walid Doumit, at WDoumit@gmail.com.

December 11, 2024

I needed a battery, and was quoted $140 over the phone. When picking up my car I found the bill to be $190! A 36% difference. Not good. More

by zeugmata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Bell Honda responded

We strive to provide transparent and consistent pricing, and we apologize for any confusion you encountered. To resolve this matter, we would like to investigate further and ensure that everything was handled appropriately. Please feel free to reach out to Trish Viramontez at TViramontez@vtaig.com.

December 10, 2024

My buying experience went well with everyone taking care of my situation. They were very cooperative More

by DONOSTER88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Mueller
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Diemert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ariannah Crane
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Coleman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Jackson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jalal "AJ" Ahmadzai
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mihui Kim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Walid Doumit
4.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Grigg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Bell Honda responded

Thank you! We're glad to hear you had a positive buying experience and that our team was able to assist you. Your feedback motivates us to keep improving. We look forward to serving you again!

December 10, 2024

We had a great experience purchasing at Bell Honda. Smooth negotiation of pricing and trade-in. More

by vpaschal
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Javier Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jalal "AJ" Ahmadzai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Bell Honda responded

Thanks for the fantastic feedback! We're thrilled to hear you had a smooth experience with us. Our team works hard to ensure everything goes seamlessly, and it's great to know we met your expectations. Enjoy your new ride!

December 09, 2024

Service was fine, prices were outrageous. $100 for an oil change is outrageous. Will try somewhere else More

by MS.CGALLUZZI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Bell Honda responded

We understand your frustration regarding the pricing and the concerns you raised about the advertised price. We strive to provide transparency and exceptional service, and we apologize for any confusion or inconvenience. Please feel free to reach out to Beverly Woodhull, our Customer Relations Director, at 623-666-8577.

December 09, 2024

I was pleased with my service as they quoted a 2 hour wait, It was ready in 2 hours. I asked about Floor Mays for my CR-V, I bought them & they installed them. Look great, More

by GLORIABROOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Montufar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walid Doumit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner at 7th Ave & Bell.
Dec 10, 2024 -

Bell Honda responded

Thanks, Gloria! We're thrilled to hear you had a great experience and that the floor mats are working well for your CR-V. We appreciate your feedback and look forward to serving you again!

December 09, 2024

I have always been satisfied with this dealership and my service. The last time I was there, they did have my car for longer than I thought and I had to make a couple of calls to them versus having them kee More

by pjharbor22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Female manager in Service that helped me with scratch - Awesome!
Dec 10, 2024 -

Bell Honda responded

Thanks for your feedback! We're glad to hear you've had great experiences with us overall. We appreciate your input on communication and will work on improving updates during service. Your satisfaction is important to us, and we look forward to serving you even better next time!

December 09, 2024

Bell Honda had what zi want and made it easy to do a deal that met my needs. More

by Penneraz
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason Diemert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mihui Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Bell Honda responded

Thanks! We're thrilled to hear you found exactly what you wanted and that our team made the process easy for you. Your satisfaction is our priority, and we appreciate your positive feedback!

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