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Bell Honda

Phoenix, AZ

4.4
1,500 Reviews
It's all about you at Bell Honda! We opened our doors in 1988 and have happily served car shoppers in the Valley ever since. A milestone in the store's long and honored history occurred in 2004, when it received a complete remodel. Today, we still have one of the most state-of-the-art Honda dealerships in Phoenix, AZ, but what really sets us apart is our dedication to providing an excellent car buying experience for our customers.
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701 W. Bell Rd.

Phoenix, AZ

85023

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Showing 1,500 reviews

June 13, 2024

The service department is very thorough and honest. Alexis was my service adviser, and he is quite knowledgeable. More

by BCAMA41Z0Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Alfaro
Jun 13, 2024 -

Bell Honda responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

June 13, 2024

I brought my car in to have an air conditioning problem diagnosed. Some additional services were recommended to me, and I agreed to have the spark plugs replaced and the valve adjustments since my car is More

by emaiorella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven ptashnik
June 13, 2024

Great service advisor thank you for explaining options and completing repair same day. Will be back More

by Jubalbynoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q Barrino
June 13, 2024

They are professional, did good work and responded timely. Joshua is engaging and also knowledgeable. More

by KFIELDER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2024

Although the service tried, it seems excessive to charge $150 to troubleshoot a ph9ne connection. More

by Patri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Emery
Jun 13, 2024 -

Bell Honda responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

June 13, 2024

A cap underneath the battery was left uncapped and oil was all over my engine. Not happy at all. More

by Lori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Benjamin Yan
Jun 13, 2024 -

Bell Honda responded

We'd like to look into this. At your earliest convenience, please reach out to Justin Tran, Service Manager at 602-298-2039, to discuss this further.

June 13, 2024

While the sales department is absolutely terrible, the service team specifically Crystal always comes through! More

by ERICCARR.PHXAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
June 12, 2024

Found all who worked with us were competent, efficient, knowledgeable, treating us as special customers. More

by KARENBORGGREN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Merriweather, Keith Campbell, Mike Ridig
June 12, 2024

Great sales and financing team. I went in knowing what I wanted and how much I was willing to pay, and got what I wanted. More

by chedthomas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Smith, Carlos Johnson , Troy Rauch
June 11, 2024

Earl and Walid did a great job helping me find the right car for me. Very fair on my trade More

by DAVISRHARDING
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Earl and Waild, Angel Delgado, Rodrigo Amezcua, Jason Johnson
Jun 14, 2024 -

Bell Honda responded

Thank you for sharing your positive experience! We're delighted to hear that Earl and Walid provided great assistance at Bell Honda and helped you find the right car while being fair with your trade-in. Providing excellent customer service and fair deals is what we aim for, and we're glad we could meet your expectations. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out. We appreciate your business and look forward to serving you again at Bell Honda!

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