Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Bell Honda

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.4
1,500 Reviews
It's all about you at Bell Honda! We opened our doors in 1988 and have happily served car shoppers in the Valley ever since. A milestone in the store's long and honored history occurred in 2004, when it received a complete remodel. Today, we still have one of the most state-of-the-art Honda dealerships in Phoenix, AZ, but what really sets us apart is our dedication to providing an excellent car buying experience for our customers.
Contact Dealership
View Awards

701 W. Bell Rd.

Phoenix, AZ

85023

Directions

By Type

Showing 1,500 reviews

June 14, 2024

Serves was good, wait time was acceptable (1 1/2 hr). Service advisor seemed to know his job. To many service recommended on my vehicle at one time. Just had my tires replaced at Discount a few weeks bac More

by Playwin1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Jun 17, 2024 -

Bell Honda responded

Thank you for your feedback. We're glad to hear that you found the service good and the wait time acceptable. We apologize for any inconvenience caused by the recommendations for additional services. Your satisfaction is important to us, and we appreciate your feedback about the alignment recommendation after having your tires replaced recently. We'll take this into consideration to improve our communication in the future. If there's anything else we can do for you or if you have any further concerns, please feel free to reach out. We value your business and hope to serve you better next time.

June 14, 2024

Easy to get appointment. Was scheduled same day and a lyft ride provided at no cost to me. Took care of all my concerns and found some issues that I approved to be taken car More

by RNEAL423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Ptashnik
Report | Print
Jun 17, 2024 -

Bell Honda responded

Thank you for sharing your experience with us! We're thrilled to hear that scheduling your appointment was easy and convenient, and that we could accommodate your needs promptly. It's great to know that we addressed all your concerns and took care of the issues promptly so your car is ready for your upcoming trip in September. If you have any more questions or need further assistance, please don't hesitate to reach out. Safe travels, and we look forward to serving you again in the future!

June 14, 2024

Quick service and response. My advisor Mr. Wu was great and very supportive. Thank you. More

by robert4ppl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Wu
Report | Print
Jun 17, 2024 -

Bell Honda responded

Thank you for your feedback! We're delighted to hear that you had a quick service experience and that Mr. Wu provided great support as your advisor. Customer satisfaction is very important to us, and we appreciate your kind words. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!

June 14, 2024

Servicio amable y un buen trato nos hicieron sentir en confianza y muy dispuestos a ayudar 10 de 10 More

by CECILIA.MUNOZ77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Coleman Jr.
Report | Print
Jun 17, 2024 -

Bell Honda responded

¡Gracias por tu reseña! Nos alegra saber que nuestro amable servicio y buen trato le hicieron sentir seguro y que estábamos dispuestos a ayudarle. Sus comentarios significan mucho para nosotros.

June 14, 2024

Great customer service and would definitely recommend this shop to my friends and family, thanks to Ben. More

by BAILONRODRIGO
Recommend Dealer
Yes
Employees Worked With
Ben Ya
Report | Print
Jun 17, 2024 -

Bell Honda responded

Thank you for your feedback! We're delighted to hear that you received great customer service at our shop and that Ben made your experience memorable. Your recommendation means a lot to us, and we appreciate your kind words. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We value your recommendation and look forward to serving you, your friends, and your family in the future!

June 14, 2024

Joshua helped me make the appointment and the car was ready before the time he told me it would be done. More

by KDFOLLETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Q Barrino
Report | Print
Jun 17, 2024 -

Bell Honda responded

Thank you for your feedback! We're delighted to hear that Joshua provided excellent service by helping you make the appointment and ensuring that your car was ready ahead of schedule. Customer satisfaction is very important to us, and we appreciate you taking the time to share your positive experience. If there's anything else we can assist you with or if you have any more questions, please feel free to reach out. We look forward to serving you again in the future!

June 14, 2024

Your waiting area needs work. It is dingy and dark with no amenities. How about a tv? The coffee machine was nice and there eventually was popcorn. But it’s not up to the standard More

by 3JENRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2024 -

Bell Honda responded

Thank you for sharing your feedback with us. We apologize that your experience in our waiting area did not meet your expectations and was not up to the standards you experienced at previous Honda dealerships. Your comments are noted. We appreciate your suggestions, including adding a TV and ensuring consistent availability of amenities like coffee and popcorn. Customer comfort and satisfaction are important to us, and we will take your feedback into consideration as we strive to improve our facilities. If there's anything else you'd like to share or if there are specific improvements you'd like to see, please feel free to reach out. We value your input and hope to provide a more enjoyable experience for you during your next visit. Thank you for your feedback and for choosing our dealership.

June 14, 2024

Bell Honda has always treated me like they really want my business. I have ONLY used Bell Honda for every car I have purchased since the mid 90's, and I have ONLY had Bell Honda do maintenance on my vehic More

by LEEHILL2432
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2024 -

Bell Honda responded

Thank you for your loyalty and positive feedback! We greatly appreciate your trust in Bell Honda for all your vehicle purchases and maintenance since the mid-90s. It's wonderful to hear that our team has consistently provided you with excellent service and kept your cars in top-notch condition. Your satisfaction is our priority, and we look forward to continuing to exceed your expectations in the future. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We value your business and appreciate your long-standing relationship with us!

June 14, 2024

I specifically go to this dealership because of the service Josh provides. His services is next level. More

by Levi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2024 -

Bell Honda responded

Thank you for your feedback! We're thrilled to hear that Josh has consistently provided you with exceptional service. We greatly appreciate your loyalty and trust in us. If there's anything else we can do to enhance your experience further, please don't hesitate to let us know. We look forward to serving you again in the future!

June 14, 2024

Joshua was great and really professional, as well being providing sufficient information about the services being provided. More

by rcowles3
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2024 -

Bell Honda responded

Thank you for your feedback! We're delighted to hear that Joshua provided you with great and professional service, while also ensuring you had sufficient information about the services being provided. Your satisfaction is important to us, and we appreciate your kind words about Joshua's professionalism. If there's anything else we can assist you with or if you have any further feedback, please feel free to let us know. We value your business and look forward to serving you again in the future!

1
...
40
41
42
...
150