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Bell Honda

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.4
1,500 Reviews
It's all about you at Bell Honda! We opened our doors in 1988 and have happily served car shoppers in the Valley ever since. A milestone in the store's long and honored history occurred in 2004, when it received a complete remodel. Today, we still have one of the most state-of-the-art Honda dealerships in Phoenix, AZ, but what really sets us apart is our dedication to providing an excellent car buying experience for our customers.
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701 W. Bell Rd.

Phoenix, AZ

85023

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Showing 1,500 reviews

June 15, 2024

Came into Bell Honda, after getting new tires, for an alignment on Thursday afternoon. They were able to take me in right away. More

by glawson2131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Branden Reyes
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Jun 17, 2024 -

Bell Honda responded

Thank you for your feedback! We're glad to hear that you had a prompt and efficient experience at Bell Honda for your alignment after getting new tires. Providing timely service is important to us, and we're pleased that we could accommodate you right away. If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know. We appreciate your business and look forward to serving you again in the future!

June 15, 2024

Tanner was great to work with. I’ve worked with him in the past. Explains everything More

by SIMPLIFYME1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
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Jun 17, 2024 -

Bell Honda responded

Thank you for your review! We're thrilled to hear that Tanner provided great service and that you've had positive experiences working with him in the past. It's excellent that he explains everything thoroughly, ensuring you have a clear understanding. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We appreciate your loyalty and look forward to serving you again with the same level of excellent service!

June 15, 2024

TJ did a great job getting me in and taking care of all my vehicles needs. He then followed up to make sure everything was working properly. Great communication and follow through! More

by BRIANFINEBERG1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ in service
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Jun 17, 2024 -

Bell Honda responded

Thank you for sharing your experience with us! We're thrilled to hear that TJ provided excellent service and took care of all your vehicle's needs promptly. Ensuring great communication and follow-through is a priority for us, so we're delighted to know that TJ exceeded your expectations. If you have any more feedback or if there's anything else we can assist you with in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

June 15, 2024

The representative was helpful and let me know everything that needed to be done to the car. More

by TIRCHHR8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q Barrino
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Jun 17, 2024 -

Bell Honda responded

Thank you for your review! We're pleased to hear that our representative was helpful and provided you with clear information about the necessary car maintenance. Customer satisfaction is our priority, and we're glad that we could assist you effectively. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future with the same level of helpfulness and clarity.

June 15, 2024

Excellent service. Kept me well informed all along the way. Very timely and substantive evaluations More

by Jessek225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Dunmire
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Jun 17, 2024 -

Bell Honda responded

Thank you for your review! We're delighted to hear that you received excellent service and that you were kept well informed throughout the process. Providing timely and substantive evaluations is important to us, and we're glad that we could meet your expectations. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future with the same level of excellence!

June 15, 2024

Joshua and Bell Honda have consistently exceeded my expectations. I only bring my car there. More

by BAZZARELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Bell Honda responded

Thank you for your review! We're thrilled to hear that Joshua and the rest of our team have consistently exceeded your expectations. Providing excellent service is our goal, and we're delighted that you choose to bring your car to us for all your automotive needs. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We appreciate your loyalty and trust in us, and we look forward to continuing to provide you with exceptional service in the future!

June 14, 2024

The managers were super helpful and got me a fantastic deal and way more for my trade in than I expected! More

by Jasmine S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasmine Stryker
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Jun 17, 2024 -

Bell Honda responded

Thank you for your wonderful review! We're thrilled to hear that our managers were able to help you secure a fantastic deal and offer more for your trade-in than expected. If you need any further assistance or have any questions, please don't hesitate to reach out. Enjoy your new vehicle!

June 14, 2024

Very pleased with the professional, courteous, and knowledgeable service manager (Brandon). And, very pleased with the quality of workmanship. More

by GSD681
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Jun 17, 2024 -

Bell Honda responded

Thank you for your wonderful feedback! We're thrilled to hear that Brandon provided professional, courteous, and knowledgeable service as the manager, and that you were pleased with the quality of workmanship. Customer satisfaction is our top priority, and we're grateful for your kind words. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to continuing to provide you with excellent service in the future!

June 14, 2024

My service advisor was Faith. I believe Faith did an excellent job of informing and advising me on what wad needed during my visit. More

by WILLIAM.HOLLOWAY68668
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith
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Jun 17, 2024 -

Bell Honda responded

Thank you for your feedback! We're delighted to hear that Faith provided you with excellent service and kept you well-informed during your visit. Your satisfaction is our top priority, and we're pleased that Faith's guidance met your expectations. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back for your future service needs!

June 14, 2024

The wait for oil change was almost 2 hours otherwise service was ok why we need 15 words? More

by MILLER4LIFE1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
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Jun 17, 2024 -

Bell Honda responded

Thank you for your feedback. We apologize for the longer-than-expected wait time for your oil change. Your time is valuable to us, and we understand the importance of efficient service. We appreciate your patience and understanding. If there's anything else we can do to improve your experience in the future or if you have any further concerns, please feel free to let us know. We value your business and hope to serve you better next time.

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