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Bell Honda

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.4
1,500 Reviews
It's all about you at Bell Honda! We opened our doors in 1988 and have happily served car shoppers in the Valley ever since. A milestone in the store's long and honored history occurred in 2004, when it received a complete remodel. Today, we still have one of the most state-of-the-art Honda dealerships in Phoenix, AZ, but what really sets us apart is our dedication to providing an excellent car buying experience for our customers.
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701 W. Bell Rd.

Phoenix, AZ

85023

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Showing 1,500 reviews

June 24, 2024

This was the absolutely worst experience I have ever had in my life. I still don't have a programed key for the vehicle. I had to contact the attorney general just to get a them to talk about the problems t More

by RICHARDAHORNER6962
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dion Medlen, Rodrigo Amezcua
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Jul 01, 2024 -

Bell Honda responded

We are deeply sorry to hear about your experience. Your feedback is extremely important to us, and we regret the difficulties you have faced. To address your concerns and assist you further, please contact Justin Tran, our Service Manager, at 602-298-2039. Thank you for bringing this to our attention. We hope to have the opportunity to make things right and improve your experience with us.

June 24, 2024

This place was very helpful in getting my mom her brand new 2024 Civic Touring. Helped my mom understand the process of her getting her new Civic More

by ANDAHERNANDEZOFELIA
Recommend Dealer
Yes
Employees Worked With
Jake Mueller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystañ, Rodrigo Amezcua
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June 24, 2024

Helped my mom get her first brand new 2024 Civic Touring, very helpful in getting a spanglish speaking person to help her understand.. More

by ANDAHERNANDEZOFELIA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal gets 5 stars
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June 23, 2024

Not very competent, not truthful, I would avoid. Doesn’t communicate well at all. Go elsewhere More

by metalman1023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Youssef
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Jul 01, 2024 -

Bell Honda responded

Thank you for your feedback. We sincerely apologize for the negative experience you had with our dealership. This is not the level of service we aim to provide, and we take your comments very seriously. At your earliest convenience, please contact our General Sales Manager, Walid Doumit, at WDoumit@gmail.com. We would like to discuss your experience in detail and work to make things right. Thank you for bringing this to our attention.

June 22, 2024

excellent customer service. Very proffesional sproach at the check in counter. I was welcome with smile.Faith from the customer sevice counter explain to me with details about More

by PAWELCOPPERSEDONA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
Other Employees : Faith, Steve Emery, Q Barrino, Trish Hernandez, Max Dunmire
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June 22, 2024

Tanner was great . .took care of all services. Great experience working with Tanner . Thank you More

by GP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
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June 21, 2024

The service advisor provided great customer service. He was a very good communicator. He kept me advised on the status of the service that was being performed. He even followed up with me the day after More

by JD.MOORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Yan
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June 21, 2024

They were very helpful with staying in our buget range. They made sure we loved the car before getting it. More

by Savannah Lopez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Tran
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June 21, 2024

Excellent service and willingness to discuss prices. All of our questions answered and no high pressure sales tactics. Dylan Washington helped us get a good deal. More

by TERRYANDLARRYMICK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Washington
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June 21, 2024

Great customer service! Everything gets done in a timely manner. Faith did excellent with communication and overall customer satisfaction More

by Ihall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
faith
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