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Bell Honda

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.4
1,500 Reviews
It's all about you at Bell Honda! We opened our doors in 1988 and have happily served car shoppers in the Valley ever since. A milestone in the store's long and honored history occurred in 2004, when it received a complete remodel. Today, we still have one of the most state-of-the-art Honda dealerships in Phoenix, AZ, but what really sets us apart is our dedication to providing an excellent car buying experience for our customers.
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701 W. Bell Rd.

Phoenix, AZ

85023

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Showing 1,500 reviews

July 19, 2024

Excellent service. Crystal understands my car issues and take appropriate actions and shared the estimates as well More

by PRAVEEND803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Alvarez
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July 19, 2024

i called because i received the service notice about what i wanted done on my vehicle, TJ didnt call me to let me know it was ready for pick up. all i needed was my battery changed More

by AMARIE800THOMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ
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July 19, 2024

Best customer services, Tanner is the best help me all the problems. I’ve recommend this location to my friends and family More

by Ingrid Mendez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
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July 19, 2024

Everyone was very helpful especially Michael Vu. Thank you. I’ll see you in three thousand miles. More

by BEVERLY649
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Vu.
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July 19, 2024

Faith was my service attendant. I accepted all of her reccomendations. Everything was prompt and professional. Hassel free that is what service is all about. More

by ROBFP45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith Williamson
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July 19, 2024

I recently made a trade at a dealership for a Mercedes Benz sedan, giving up my Mercedes Benz SUV. During the transaction, I noticed that the main drive belt in the sedan was in bad shape. When I brought More

by Ush2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeremy Merriweather
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2024 -

Bell Honda responded

We are truly sorry to hear about your experience with the sedan you purchased from us. It’s concerning that the drive belt issue wasn’t addressed properly, and we understand your frustration. We strive to provide high-quality vehicles and services, and it appears we fell short in this instance. Your feedback is invaluable, and we would like to address this matter directly with you to find a resolution. Please contact Walid Doumit, our General Sales Manager, at WDoumit@gmail.com. He will review the details of your purchase and work with you to resolve the issue. Thank you for bringing this to our attention, and we hope we can make this right.

July 06, 2024

My wife and I had a pleasant experience at Bell Honda. We’ve been to several dealerships and let’s just say, because of Jeremy Merriweather and his team, it was quite a breathe of fresh air. Definitely gi More

by Bradcovell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Merriweather
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July 05, 2024

The new guy in service did a terrible job communicating and his attitude was very unprofessional. More

by QSCAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
His name I can’t see on the list
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Jul 12, 2024 -

Bell Honda responded

Thank you for bringing this to our attention. We apologize for the experience you had with our new service team member. Providing excellent customer service is our top priority, and we regret that we fell short of your expectations. To address your concerns and ensure they are properly resolved, please contact Justin Tran, our Service Manager, at 602-298-2039. Justin will personally assist you and work to address any issues you encountered during your visit. Thank you for your understanding and patience as we strive to improve our service delivery.

July 05, 2024

Love our service writer, Josh Hansmeier. He gives us an honest assessment and we have confidence in the work. More

by Mr Hemi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Q Barrino
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July 05, 2024

Great place to do service. On time and quickly did my oil change. Thanks you More

by kcampbellaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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