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Bell Honda

Phoenix, AZ

4.4
1,514 Reviews
It's all about you at Bell Honda! We opened our doors in 1988 and have happily served car shoppers in the Valley ever since. A milestone in the store's long and honored history occurred in 2004, when it received a complete remodel. Today, we still have one of the most state-of-the-art Honda dealerships in Phoenix, AZ, but what really sets us apart is our dedication to providing an excellent car buying experience for our customers.
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701 W. Bell Rd.

Phoenix, AZ

85023

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Showing 1,514 reviews

August 29, 2024

My Service Advisor Tanner Moya is an excellent representative for Honda. He is professional and knowledgeable. He is able to clearly answer all questions while being polite and friendly. I hope Mr More

by SHEILALARSON7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Emery, Q Barrino, Max Dunmire
August 28, 2024

Smooth and easy to get in and out. Courtesy service and helpful staff. What a pleasant experience. More

by Kkhfshg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Emery, Q Barrino, Max Dunmire
August 28, 2024

Comfortable surroundings that are well maintained. Service was completed in a timely and efficient manner. More

by JPORTER26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Q Barrino
August 28, 2024

Mike Vu did an incredible job as our service advisor. He was empathic and thorough. He definitely did everything he could to find options to reduce cost or work with Honda. He was really patient in a fru More

by DTHAUGE
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mike Vu
August 27, 2024

This dealership is a Joke ! !. they never return phone calls , the service department makes promises then changes their mind. I am in Flagstaff , disables and I had my car towed More

by johnfo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Walid Doumit
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Faith made several promises and she totally dropped the ball, Dylan Washington
August 25, 2024

I told my service advisor I want to be informed, ahead of time, if I am being charged any fees. I was not informed! I asked for a firm price quote. I was quoted $400. It came to $415.00. I was charged $37.00 More

by Monica
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve P.
Aug 28, 2024 -

Bell Honda responded

Hi Monica, we understand your concerns about the fees and price quotes, and we appreciate you bringing these issues to our attention. For further assistance and to address your concerns, please reach out to Trish Viramontez at TViramontez@vtaig.com. She will be able to help you with any issues you have experienced and discuss your request for a different service advisor.

August 21, 2024

They were prompt efficient and my ac works wonderfully I couldn't ask for better service. More

by mommtjudymjanson
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Q Barrino, Max Dunmire
August 20, 2024

YOU SERVICE DEPT. WAS ON TIME, EXPLAINED EVERYTHING VERY WELL AND VERY EFFICIENT. NO ISSUES. More

by golfer1994
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
ALEX
Aug 21, 2024 -

Bell Honda responded

We're thrilled to hear that your service experience was seamless and efficient. If you ever have any questions or need assistance in the future, feel free to reach out. We appreciate your support!

August 20, 2024

Did a good job with my cars service. Thank you bell Honda. L B K More

by lknott600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith
Aug 21, 2024 -

Bell Honda responded

Thank you so much for your positive feedback on the service you received at Bell Honda. We're thrilled to hear that you had a great experience with us. If you have any questions or need assistance in the future, please don't hesitate to reach out.

August 20, 2024

Excellent service by everyone there, especially Michael Coleman. He did an excellent job at getting the car I wanted. More

by CARLA.CENTENO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Bell Honda responded

Hi Carla, thank you for taking the time to share your positive experience with us! We're thrilled to hear that Michael provided you with excellent service and helped you find the car you wanted. If you ever need anything in the future, don't hesitate to reach out!