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Bell Honda

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.4
1,500 Reviews
It's all about you at Bell Honda! We opened our doors in 1988 and have happily served car shoppers in the Valley ever since. A milestone in the store's long and honored history occurred in 2004, when it received a complete remodel. Today, we still have one of the most state-of-the-art Honda dealerships in Phoenix, AZ, but what really sets us apart is our dedication to providing an excellent car buying experience for our customers.
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701 W. Bell Rd.

Phoenix, AZ

85023

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Showing 1,500 reviews

July 26, 2024

Brandon was very helpful, it took less time than originally expected, I will continue to use the service center in the future if all employees are as helpful as Brandon More

by tinmanken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Jul 30, 2024 -

Bell Honda responded

Thank you for your feedback! We're delighted to hear that Brandon provided helpful service and that your experience was quicker than expected. We strive to ensure that every team member delivers excellent service, and it's great to know that Brandon met those standards. We look forward to continuing to serve you in the future and appreciate your kind words.

July 26, 2024

Michael was great. Excellent employee, great customer service. Got me taken care of quickly and professionally. More

by jerpay12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Vu
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Jul 30, 2024 -

Bell Honda responded

Thank you for the great feedback! We're thrilled to hear that Michael provided you with excellent service. We'll be sure to share your kind words with him. If there's anything else you need or if you have any questions, don't hesitate to reach out. We look forward to serving you again!

July 26, 2024

I love this dealer everyone is very helpful and kind. I didn't wait very long for my car it was an hour. More

by veemoncutie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael vu
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Jul 30, 2024 -

Bell Honda responded

Thank you for the kind words! We’re delighted to hear that you had a positive experience with our team and that your wait time was minimal. If you need any further assistance or have any questions in the future, please don’t hesitate to reach out. We look forward to serving you again!

July 26, 2024

The service took several hours for an oil change. I was told by a couple people in your sales department it was less than an hour guaranteed. I don't have this horrible experience at Tempe Honda. Plu More

by L_SCAFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Just Tran, Crystal I believe
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Aug 01, 2024 -

Bell Honda responded

Thank you for bringing this to our attention. We sincerely apologize for the inconvenience you experienced during your recent service visit. Our goal is to provide prompt and reliable service, and it is clear we did not meet those expectations. We are also sorry to hear about the issues with your vehicle and the delay in receiving your promised credit. Please contact Trish Viramontez at TViramontez@vtaig.com so we can resolve these matters promptly. We appreciate your feedback and hope to have the opportunity to improve your experience with us.

July 26, 2024

It was easier to find on the map. It looked good when I first arrived. There was no clear direction for appointments. He didn’t seem like appointments mattered because other people we More

by ANTHONYCOCHRANE1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tj Ridenour
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Aug 01, 2024 -

Bell Honda responded

Thank you for sharing your experience with us. We apologize for the confusion and delay you encountered during your visit. We strive to ensure that all appointments are managed efficiently and appreciate your patience. Please contact Trish Viramontez at TViramontez@vtaig.com to discuss your concerns further. Your feedback is valuable to us, and we are committed to improving our service for all our customers.

July 26, 2024

Every time I come to the service center I’m greeted in a timely-manner & taken to an office, also in good time. Customer interactions are always pleasant, & the representatives are great at keeping you in t More

by amandasalazar14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q Barrino
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Jul 30, 2024 -

Bell Honda responded

Thank you for your continued trust in our service center since 2018! We're thrilled to hear that you consistently experience timely service and pleasant interactions with our team. Keeping you informed and ensuring a smooth experience are our top priorities. We look forward to continuing to serve you and appreciate your loyalty. If there's anything more we can do for you, just let us know!

July 26, 2024

Joshua was helpful and very informative. He is my new Service Advisor. I’m Very happy! More

by @CLASSOF1983 - Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2024 -

Bell Honda responded

Thank you for sharing your positive experience! We’re thrilled to hear that Joshua was helpful and informative, and that you’re happy with his service. We look forward to assisting you with any future needs. If you have any more questions or need further assistance, don’t hesitate to reach out.

July 26, 2024

Josh was quick and courteous throughout the appointment. A pleasure to work with. A+ all around. More

by Jason Cunningham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2024 -

Bell Honda responded

Thank you for your kind words! We're delighted to hear that Josh made your appointment smooth and pleasant. Your satisfaction is our priority, and we’re glad Josh could provide you with top-notch service. If you need anything else or have more questions, feel free to reach out. We look forward to seeing you again!

July 26, 2024

Very helpful, honest, courteous , timely, easy to work with, no pressure, discounts on maintainance thank you More

by SRININI123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 26, 2024

Great service and professional support. On time and complete satisfactory service. Nice service staff and friendly people More

by LMBAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TJ Ridenour, Steve Emery, Q Barrino, Max Dunmire
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