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Bell Honda

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.4
1,500 Reviews
It's all about you at Bell Honda! We opened our doors in 1988 and have happily served car shoppers in the Valley ever since. A milestone in the store's long and honored history occurred in 2004, when it received a complete remodel. Today, we still have one of the most state-of-the-art Honda dealerships in Phoenix, AZ, but what really sets us apart is our dedication to providing an excellent car buying experience for our customers.
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701 W. Bell Rd.

Phoenix, AZ

85023

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Showing 1,500 reviews

July 31, 2024

Brandon took me without an appointment and gave me great customer service. Their assessment of my car turned up something that needed attention and they were able to take care of it. I left feeling confiden More

by NANSWER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Carillo
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July 31, 2024

Super fast service and Michael Vu was great at communicating! Gave me options and worked with me on schedule More

by shelby2887
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Vu
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July 31, 2024

Josh is great love working with him. He is very professional.Always there to help when ever I need something done. More

by JUDYBALLARD43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 31, 2024

Service is always great when I bring my Honda in and it didn’t take that long to do what I had set up an appointment for. Service also with a smile if you had any extra questions, they promptly answered th More

by AKKUWANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 31, 2024

Twice my car was brought in and it took 2 trips back to get it right and when they called me to say it’s done I had to wait 20 minutes for them to let me pay More

by Pkwaters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Emery, Q Barrino, Max Dunmire
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Aug 19, 2024 -

Bell Honda responded

We regret that you experienced inconvenience with your recent service visits and the delay in processing your payment. We strive to provide efficient and effective service, and it’s clear we missed the mark in your case. We would appreciate the opportunity to discuss this further and ensure we address any remaining concerns. Please reach out to Trish Viramontez at TViramontez@vtaig.com. We’re committed to making things right and improving our service based on your valuable input.

July 31, 2024

Seemed promising at first. Then TJ diagnosed right on the spot before receiving the car. More

by CCDIGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
TJ
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Aug 19, 2024 -

Bell Honda responded

Thank you for sharing your feedback. We’re glad to hear that the initial impression was positive. However, we’re sorry to learn about the concerns with the diagnosis process. To ensure all your concerns are addressed, please reach out to Trish Viramontez at TViramontez@vtaig.com. We’re here to help and appreciate the opportunity to improve.

July 31, 2024

Excellent customer service and knowledgeable staff. They explained everything about my car and what was needed. Thank you More

by GUTIERREZ3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heman Kue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner Moya
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July 30, 2024

Tanner guides me with my maintenance on my car . He tells me everything i need to know about what is wrong with my car and what services I'm going to need step by step. Overall I'm happy with his pe More

by RACHEL_DEEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
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July 30, 2024

Everyone was super helpful and knowledgeable. They were very pleasant to work with. Would definitely be coming back. More

by KASSANDRRA60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Lopez
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July 30, 2024

This dealership works very good. Very welcoming and friendly service. I didn’t wait more than 10 minutes to be attended. More

by MICHELLE.CABELLERO209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Alvarez
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