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Bell Honda

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.4
1,799 Reviews
It's all about you at Bell Honda! We opened our doors in 1988 and have happily served car shoppers in the Valley ever since. A milestone in the store's long and honored history occurred in 2004, when it received a complete remodel. Today, we still have one of the most state-of-the-art Honda dealerships in Phoenix, AZ, but what really sets us apart is our dedication to providing an excellent car buying experience for our customers.
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701 W. Bell Rd.

Phoenix, AZ

85023

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Showing 1,799 reviews

January 18, 2025

You guys sold me a lemon. It’s been in the shop 4 times since I bought it More

by KNOXJENNIFERC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Bell Honda responded

We truly regret to hear about the ongoing issues with your vehicle. Our goal is to provide the best possible experience, and it seems we missed the mark in your case. If you haven’t already, we encourage you to reach out to Walid Doumit, our General Sales Manager, at WDoumit@gmail.com.

January 18, 2025

Sus - took Pilot in for oil change and now traction control system (TCS) is broken. The TCS light literally came on when I got in it to leave from their work in the shop. They were too eager to finance More

by 1 sad Pilot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : GM
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Jan 20, 2025 -

Bell Honda responded

We understand how frustrating it must be to have the Traction Control System (TCS) light come on immediately after servicing your vehicle. We aim to ensure every customer is completely satisfied with our service, and we regret that this situation has not met your expectations. We also understand your concern regarding the surcharge for credit card payments, which is a policy we must uphold. That said, we want to ensure your vehicle's needs are addressed promptly and correctly. Please feel free to reach out to Trish Viramontez at TViramontez@vtaig.com.

January 18, 2025

I didn't buy my car from this deership but I wish I had. Very knowledgeable service department. More

by mhoward726
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
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Jan 20, 2025 -

Bell Honda responded

Thank you! We're thrilled to hear you had a positive experience with our service department. Our team is dedicated to providing top-notch support, and we appreciate your kind words. If you ever need assistance in the future, we’re here to help!

January 18, 2025

Jeremy Merriweather and Walid Doumit were a pleasure to work with when my niece purchased an HR-V. That's why my wife and I went back to them six months later when it was time to purchase our CR-V. Jeremy More

by RBM743
Recommend Dealer
Yes
Employees Worked With
Jeremy Merriweather
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walid Doumit
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Bell Honda responded

Thanks for sharing your experience! We're thrilled to hear that Jeremy and Walid provided such great service during both of your vehicle purchases. Your satisfaction is our priority, and we appreciate your continued trust in us. Enjoy your new CR-V!

January 17, 2025

Everyone was super helpful and made the process as smooth as it could be, would recommend to friends. More

by TRENT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yusuff Olowoeshin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Bell Honda responded

Thanks for the fantastic feedback, Trent! We're thrilled to hear that our team made your experience smooth and enjoyable. Your recommendation means a lot to us!

January 17, 2025

Service provided was done in a timely matter and the recall was performed as expected More

by PATRICKPAOLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Bell Honda responded

Thanks for the fantastic review, Patrick! We're thrilled to hear that you had a positive experience with our timely service and that everything met your expectations. Your satisfaction means a lot to us!

January 17, 2025

Untrustworthy- poor communication and money hungry. I will never be returning to Bell Honda or associates More

by Neo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Bell Honda responded

We strive to maintain clear communication and work hard to meet the needs of every customer. We take your concerns seriously and would appreciate the opportunity to discuss this matter further with you. Please feel free to reach out to Walid Doumit, General Sales Manager, at WDoumit@gmail.com, so we can address any misunderstandings or issues you encountered.

January 16, 2025

They fixed me up in record breaking time, the service was done in under an hour! More

by Jesse.636.moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac Bermudez
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Jan 16, 2025 -

Bell Honda responded

Thanks, Jesse! We're thrilled to hear about your speedy service experience. Our team always strives to provide quick and efficient solutions. Your feedback motivates us to keep up the great work!

January 16, 2025

They just started to charge 3% to pay with your Visa. Who carries $1400 on them to pay a bill these days. More

by DAGGET2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2025 -

Bell Honda responded

We strive to be transparent about our policies and communicate this fee clearly to our customers. This charge helps us cover the rising costs associated with processing card payments, which ensures we can continue providing quality service. We understand that carrying a large sum of cash isn’t ideal, and we appreciate your understanding as we implement this necessary adjustment. If you have further questions or would like to discuss this matter, Trish Viramontez is available to assist you at TViramontez@vtaig.com.

January 16, 2025

Keep the oil change is at $49. 99 and you will see more of me. More

by Rbrouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2025 -

Bell Honda responded

Thanks for the feedback, Rbrouse! We’re glad you’re happy with our oil change pricing. We strive to keep our services affordable, so we appreciate your support. Looking forward to seeing you again soon!

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