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Bell Honda

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.4
1,658 Reviews
It's all about you at Bell Honda! We opened our doors in 1988 and have happily served car shoppers in the Valley ever since. A milestone in the store's long and honored history occurred in 2004, when it received a complete remodel. Today, we still have one of the most state-of-the-art Honda dealerships in Phoenix, AZ, but what really sets us apart is our dedication to providing an excellent car buying experience for our customers.
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701 W. Bell Rd.

Phoenix, AZ

85023

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Showing 1,658 reviews

December 19, 2024

For my first time service at Bell Honda, I had a great experience with my service technician, Joshua Hansmeier. Joshua was extremely friendly, courteous, and professional. From the beginning of quoting More

by ROBERT.LEWIS91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 19, 2024

Hit me with the bait and switch that I told him I wasn’t interested in. Will never come back here again. More

by Never again
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Griffin Spellicy
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Bell Honda responded

We understand how frustrating it can be when things don’t go as planned. To ensure your concerns are addressed thoroughly, we encourage you to reach out to Walid Doumit, our General Sales Manager, at WDoumit@gmail.com.

December 19, 2024

My recall part was not in but they never let me know and let me wait the time for a repair (4 hours killing time) to get my car back. Never telling me anything. I had to call them to check on my car. Waste More

by Karen.Monier
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Bell Honda responded

Communication is a priority for us, and we understand how frustrating it must have been to wait without updates on your vehicle’s recall repair. Your time is valuable, and it’s concerning that the necessary information wasn’t relayed to you. To address this matter further and work towards a resolution, please connect with Trish Viramontez at TViramontez@vtaig.com.

December 18, 2024

Easy and quick. No issues and we are very happy with the new crv. Thanks! More

by eric.edwards219
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heman Kue
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2024 -

Bell Honda responded

Thanks, Eric! We’re thrilled to hear that you had a smooth experience and are enjoying your new CR-V. Your satisfaction means a lot to us!

December 18, 2024

Everyone was great. I would send family and friends to you guys anytime. Thank you More

by DJVANDERWERF5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2024 -

Bell Honda responded

Thanks for the fantastic review! We're thrilled to hear you had a great experience and appreciate your recommendations. Your support means a lot to us, and we look forward to welcoming you and your loved ones back soon!

December 18, 2024

The service is not only efficient but everyone I have met who works there is both knowledgeable and kind. More

by deannehodgson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
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Dec 19, 2024 -

Bell Honda responded

Thanks for the fantastic feedback! We're thrilled to hear that our team's efficiency and kindness made a positive impression. Your words motivate us to keep delivering exceptional service. We appreciate your support!

December 18, 2024

Easy to work with on scheduling and getting issues taken care of. Service tech Tanner was great to work with. More

by CBB1965IA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
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Dec 19, 2024 -

Bell Honda responded

Thanks! We're thrilled to hear you found scheduling easy and that Tanner provided great service. We appreciate your feedback and look forward to helping you again in the future!

December 18, 2024

Always honest and reliable service here. I know when I choose Honda I’m choosing great service and true Honda parts. More

by Chillrosalyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Alfaro
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Dec 19, 2024 -

Bell Honda responded

Thanks for the fantastic feedback! We’re thrilled to hear you appreciate our honest and reliable service. It’s our mission to provide top-notch Honda parts and care for our customers. Your support means a lot to us!

December 18, 2024

The service I received was completed quickly and everything was explained very well. For this reason, Honda is the only place I take my car to be serviced and I have purchased 6 cars. More

by hotpink1120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Montufar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Merriweather
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

Bell Honda responded

Thank you! We're thrilled to hear about your positive experience and loyalty to us. Our team is dedicated to providing quick and clear service, and it’s great to know we’ve met your expectations. We appreciate your continued trust in Honda for all your car needs!

December 18, 2024

The service on the car was fine but one of the intermediary agent did not communicated in a friendly/professional manner (when the assigned service agent was not there) and the biggest issue was t More

by josg
Recommend Dealer
Yes
Employees Worked With
Michael Vu, Service
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Dec 19, 2024 -

Bell Honda responded

Thanks for sharing your feedback! We’re glad to hear you had a positive experience with your assigned service agent. We’ll address the communication issue and consider your comments about loaner cars to improve our service. Your insights are valuable to us!

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