Bell Honda

Josh continues to go above and beyond. Excellent service as usual. Give this man a raise! Excellent service as usual. Give this man a raise! More

Once I bought the car I felt like just another. Fool. I had sworn never to buy a car from a dealership. Kind of I needed another car and was caught at the wrong time. Once again I fell for it. Th Fool. I had sworn never to buy a car from a dealership. Kind of I needed another car and was caught at the wrong time. Once again I fell for it. This will be the for sure last time I buy a car from any dealership. More

The best experience I’ve ever had thank you to Bell Honda for everything! I will definitely return. for everything! I will definitely return. More

The experience was surprisingly good for a car dealership. I was expecting the worst and left very satisfied. Kudos to the staff. I’d recommend them to friends and family. dealership. I was expecting the worst and left very satisfied. Kudos to the staff. I’d recommend them to friends and family. More

The car buying experience at Bell Honda was the most exasperating car purchase that I’ve ever experienced. It lasted almost 7 hours and except for the test drive, I rarely knew what I was waiting for. T exasperating car purchase that I’ve ever experienced. It lasted almost 7 hours and except for the test drive, I rarely knew what I was waiting for. The salesman knew very little about the car he was selling so instead he told me numerous golf stories some of them multiple times. The credit manager told me that the car has so many computer chips that they are not all under warranty for the warranty period. At that point the sales manager had to step in because I wanted out of the deal. The sales manager’s explanation was that credit manager was referring to the warranty being a limited warranty. Whatever that means. The salesman then tried to explain what we needed to know about the car we had purchased but we gave up after he couldn’t get our phones linked to the car. We then waited almost 45 minutes while the salesman tried to find both sets of keys for the new vehicle and our trade. The salesman was then supposed to follow us home so we could give him the title for our trade but he forgot. There was no follow up call from the dealership asking us about our satisfaction. When I took the title in for our trade I told the sales manager that I needed the window sticker and cargo mat that should have been included. I also didn’t want to alienate the service department so I said I would not write a scathing review. After receiving my missing items and having my first service appointment, I felt the dealership should be reviewed. In summary, I like my Pilot but it still has a few problems but it would be a complete waste of time to get them resolved at Bell Honda. Joseph Dade 330-705-3212 More

Very inconsistent, last time I was there service advisor wanted to change my oil early (roughly 40% remaining on Maintenance Minder), this time the guy said they wouldn’t change it to till it dropped below wanted to change my oil early (roughly 40% remaining on Maintenance Minder), this time the guy said they wouldn’t change it to till it dropped below 10%. Was there for one recall, was not sure if they could do the second one done also, was told 3-5 hours, ended up getting both done, but was never advised. All work was completed early, which is great, but why “quote” 3-5 hours and get it done in 90 minutes? Some kind of text update system would be nice, or a phone call, or a heads up of some kind. Service advisor wasn’t very personable, demeanor was professional, but lacked people skills, just not enough customer service experience. More

Great pricing and friendly staff. Made buying a new car painless and fun. I recommend Brett he is very helpful. Made buying a new car painless and fun. I recommend Brett he is very helpful. More

It was a wonderful experience! Friendly staff and everything was done quickly from the moment I walked in. Friendly staff and everything was done quickly from the moment I walked in. More

Great experience all around made it easy to get my new car. Arman was great and very helpful car. Arman was great and very helpful More

Heman was very professional and we enjoyed working with him throughout the entire car buying process. him throughout the entire car buying process. More