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Bell Honda

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.4
1,514 Reviews
It's all about you at Bell Honda! We opened our doors in 1988 and have happily served car shoppers in the Valley ever since. A milestone in the store's long and honored history occurred in 2004, when it received a complete remodel. Today, we still have one of the most state-of-the-art Honda dealerships in Phoenix, AZ, but what really sets us apart is our dedication to providing an excellent car buying experience for our customers.
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701 W. Bell Rd.

Phoenix, AZ

85023

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Showing 1,514 reviews

November 10, 2024

I have always brought my 2022 Pilot in for regular service. Always done in reasonable time. More

by TCTMA344
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Bell Honda responded

Thanks! We're glad to hear you've had great experiences with your 2022 Pilot service. Providing timely and reliable service is our priority, and your feedback means a lot to us. We look forward to seeing you again!

November 09, 2024

Charging for use of credit card is disgusting I won’t be back. Who needs that headache More

by G0RKLUD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Bell Honda responded

We understand that unexpected fees can be frustrating, and we’re disappointed to hear that your experience didn’t meet expectations. Ensuring our processes are transparent and customer-friendly is important to us, and your feedback is invaluable in helping us evaluate areas where we can improve. We’d love the opportunity to discuss this with you further to find a better solution. Please feel free to reach out to Walid Doumit, our General Sales Manager, at WDoumit@gmail.com, or Trish Viramontez at TViramontez@vtaig.com.

November 09, 2024

Great job! Would shop there again. Jeremy did a great job. Quick in and out. More

by coachjr13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Merriweather
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Bell Honda responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience and that Jeremy took care of you. We look forward to seeing you again soon!

November 08, 2024

Crystal was very nice and knowledgeable. She returned my phone calls promptly . All the paperwork was done smoothly. Thank you Crystal and thank you Honda. More

by geovannysierra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Crystal Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Bell Honda responded

Thanks for the fantastic review, Geovanny! We're thrilled to hear that Crystal provided you with excellent service and made the process smooth. Your satisfaction means a lot to us. We appreciate your support and look forward to serving you again!

November 08, 2024

They gave me amazing service, with my second Honda Civic. I'm super happy with my car and the help Javier and the management staff gave me during the whole process. I would definitely recommend Bell Honda a More

by smokeb4fire2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Bell Honda responded

We're thrilled to hear about your positive experience with Javier and our team! Your recommendation means a lot to us. Enjoy your new Honda Civic, and thank you for choosing Bell Honda!

November 06, 2024

Faith is absolutely the best. She is friendly, courteous, professional, explains everything to you without making you feel stupid and has great attention to detail. I refuse to More

by Erika H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith Williamson
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Nov 07, 2024 -

Bell Honda responded

Erika, we’re thrilled to hear about your fantastic experience with Faith! Her dedication to providing exceptional service truly shines through. Thank you for recommending her; we appreciate your support and look forward to seeing you again soon!

November 05, 2024

The guy I got was very rude to me . He was quite judgmental on me saying I would think about the "suggestions" he was giving me to fix my car. I told him to just please give me a list a More

by V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Mueller
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Bell Honda responded

We understand how important it is to feel respected and not pressured when making decisions about your vehicle. Our team strives to offer helpful advice in a professional and courteous manner, and it’s clear we missed the mark with you. We want to ensure that you have a positive experience moving forward. Please reach out to Trish Viramontez at TViramontez@vtaig.com.

October 22, 2024

I was extremely skeptical of this place. I was in the market for a used car. I went in a couple of months ago and must say Heman was pretty good. And the finance guy was so amazing!!! Like a More

by NACOVEAH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heman Kue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walid Doumit
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Bell Honda responded

Thanks for your thoughtful review! We're thrilled to hear about your positive experience with Heman and our finance team. Your feedback on transparency is invaluable, and we strive to maintain integrity in every interaction. Enjoy your new car, and we appreciate you sharing your journey with us!

September 26, 2024

I went in with the intent to buy a used vehicle, and they were able to get me into a newer vehicle for less. They stuck with my desired payment, and did everything they could to help me qualify. This is my f More

by nikmey90903
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Maves
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September 06, 2024

Since you’re starting to charge 3% on credit cards, I doubt I will be back. More

by RBROUSE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Emery
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Sep 12, 2024 -

Bell Honda responded

Thank you for your feedback. We're glad to hear you had a positive experience with us overall. We understand your concerns about the credit card fee and will take your comments into consideration. If you have any further questions or need assistance, please don’t hesitate to reach out. We value your business and hope to have the opportunity to serve you again in the future.

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