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Bell Honda

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.5
3,181 Reviews
It's all about you at Bell Honda! We opened our doors in 1988 and have happily served car shoppers in the Valley ever since. A milestone in the store's long and honored history occurred in 2004, when it received a complete remodel. Today, we still have one of the most state-of-the-art Honda dealerships in Phoenix, AZ, but what really sets us apart is our dedication to providing an excellent car buying experience for our customers.
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701 W. Bell Rd.

Phoenix, AZ

85023

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Showing 3,181 reviews

August 09, 2024

Bad customer service, tried overcharging, had to go back to get oil leak fixed the second time and drove an hour away just so that they can fix what they said they did last time. Wouldn’t recommend this pla More

by Jesslynamy22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Emery, Q Barrino, Max Dunmire
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August 09, 2024

I think the waiting room should be updated with more amenities. Miss the early morning doughnuts. More

by hennhackerss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember name.
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August 08, 2024

I like the dealership and the people they are all really nice and customer service skill More

by DARLENESPENCER4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2024 -

Bell Honda responded

Thank you for the glowing review! We're thrilled to hear that you had such a positive experience with our dealership and team. Providing excellent customer service is our top priority, and we appreciate you taking the time to share your feedback. We look forward to serving you again soon!

August 08, 2024

I’ve been a customer of Bell Honda for many years. We have bought a few cars and taken them for service there and I’ve been happy with them. This is the first time I’ve had Joshua as my service rep. I More

by jennifer White
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Emery, Q Barrino
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Aug 08, 2024 -

Bell Honda responded

Jennifer, thank you for your continued loyalty to Bell Honda! We're thrilled to hear that Joshua provided excellent service during your recent visit. Our team is always here to ensure you have a positive experience. We appreciate your recommendation and look forward to assisting you with any future automotive needs.

August 08, 2024

I was a little late but everyone was very respectful and worked hard on my vehicle! It did not take a lot of time and the car looks amazing. The gentlemen in charge of my car was wonderful as were all the More

by Patty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Emery
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Aug 08, 2024 -

Bell Honda responded

Patty, thank you for taking the time to share your positive experience with us! We are thrilled to hear that our team provided exceptional service and that your car looks amazing. We appreciate your feedback and look forward to serving you again in the future.

August 08, 2024

I was taken on time and services were were completed without delay. No extras were added to my total bill. I can trust their work. More

by Clj4sales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2024 -

Bell Honda responded

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you were satisfied with our services and that everything was completed to your satisfaction. We appreciate your trust in us and look forward to serving you again in the future.

August 08, 2024

I don't know a lot about cars but was mistreated, laughed at, and embarrassed by employees and supervisor. It was the most horrible experience yet from a mechanics shop. In retaliation, I believe that they d More

by VICTORBURNS533
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department Supervisor
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August 08, 2024

Great sales experience felt welcomed and appreciated for being a returning customer, great cars are available at this location More

by RAMOSJOSEPH.4201
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Earl Peters
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Aug 08, 2024 -

Bell Honda responded

We're thrilled to hear about your positive experience at our location. We strive to make all our customers feel welcomed and appreciated. Thank you for choosing us as your go-to spot for great cars. We look forward to serving you again in the future!

August 08, 2024

Trish and her apprentice were very helpful and informative. Came in not knowing what was wrong with my car and bell Honda and it’s service techs made sure I left with answers. More

by Quay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Montufar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mihui Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walid Doumit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Emery, Q Barrino, Max Dunmire, Eddie Martinez
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Aug 08, 2024 -

Bell Honda responded

We're thrilled to hear that Trish and her apprentice provided you with helpful and informative service at Bell Honda. Our team always strives to ensure our customers leave with all their questions answered. Thank you for choosing us for your car needs!

August 08, 2024

On time and very professional service. A pleasure doing business with them on a regular basis. More

by JOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2024 -

Bell Honda responded

Hi Joe, thank you for your kind words! We're thrilled to hear that you've had a positive experience with our services. We appreciate your ongoing support and look forward to continuing to provide you with top-notch service in the future.

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