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Bell Honda

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.5
3,079 Reviews
It's all about you at Bell Honda! We opened our doors in 1988 and have happily served car shoppers in the Valley ever since. A milestone in the store's long and honored history occurred in 2004, when it received a complete remodel. Today, we still have one of the most state-of-the-art Honda dealerships in Phoenix, AZ, but what really sets us apart is our dedication to providing an excellent car buying experience for our customers.
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701 W. Bell Rd.

Phoenix, AZ

85023

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Showing 3,079 reviews

July 27, 2024

3 of my last 4 visits have been awful. They try to trick you by pretending they are giving you a great deal on items that are covered on an extended warranty. They are never done when they More

by DAVIDPAGE7878
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Crystal Ramirez
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Aug 01, 2024 -

Bell Honda responded

Thank you for sharing your feedback. We're truly sorry to hear about your recent experiences and the issues you've encountered. This is not reflective of the standard of service we strive to provide. To address these concerns and work towards a resolution, please contact Trish Viramontez at TViramontez@vtaig.com. We value your business and are committed to improving your experience with us.

July 27, 2024

THE SERVICE DEPARTMENT SEEMED WELL ORGANIZED AND EFFICIENT. ALEX HIT MY WAIT TIME RIGHT ON THE MONEY. More

by golfer1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALEX
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July 27, 2024

The dealership was clean and tidy, service advisor Brandon Reyes was polite quick and efficient. More

by JASCOLM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Reyes
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July 27, 2024

Joshua is great - knows my history, car, service requirements & he doesn’t over sell unnecessary services. More

by BRENDA25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Martinez
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July 27, 2024

Definitely overpriced with high prices for repairs and labor but the staff are professional and kind More

by RHALAKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith
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July 27, 2024

Nice,friendly, helpful, courteous and convenient. I would and have recommended Bell Honda to so may people! More

by FAINTTONCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Diemert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Jackson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jalal "AJ" Ahmadzai
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Garcia, Kirk Jimerson, Ariannah Crane, Brandon Carillo, Ashley Finney, Kimberly Hodo, Michael Coleman
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July 27, 2024

My experience with Bell Honda was pretty frustrating. The salesman who finalized my sale was Javier. He was a great guy, honest, kind, and trustworthy unlike the other salesmen. AJ is a xxxx and will lie More

by JCROSS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Javier Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jalal "AJ" Ahmadzai
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2024 -

Bell Honda responded

Thank you for sharing your feedback. We’re sorry to hear about your frustrating experience. We’re glad to know that Javier made a positive impression, but we regret that the rest of your experience did not meet your expectations. Please contact Walid Doumit, our General Sales Manager, at Wdoumit@vtaig.com to discuss your experience in more detail. Your feedback is important to us, and we are committed to addressing any issues and improving our service.

July 27, 2024

Michael V. is an excellent service manager! I appreciate the care the technicians take with my car. I like the text updates and service suggestions. More

by Nick D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Vu
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July 27, 2024

Awesome experience! Amarie was great, and ver knowledgeable, will definitely recommend Bell Honda to anyone looking for a new or used vehicle. The best Honda dealership More

by Nobitez24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kirk Jimerson, Amarie Smith
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July 26, 2024

I recently had an excellent experience thanks to Faith. She was incredibly personable and helpful throughout the entire process. Faith made sure I was comfortable and had everything I needed ahead o More

by LaToya Dunson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith Williamson
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