![](https://dealerrater.com/ncdn/s/3.20250207.955/Graphics/icons/close-x-orange.png)
Bell Honda
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,885 reviews
When I first visited Bell Honda I dealt with Jonathan; at the time they didn't have a vehicle I was interested in but when I found one a week later, I remembered his friendliness and asked for him. He bend the time they didn't have a vehicle I was interested in but when I found one a week later, I remembered his friendliness and asked for him. He bend over backwards to help me. I really found him to be honest and forthright with me. And if he didn't know the answer to a question he would admit so and ask an appropriate person. There was an issue with the vehicle; noticed after purchase which he handled very professionally and to my satisfaction. This was my 1st time purchasing a vehicle "by myself" which was stressfull. He didn't impress me as someone looking to take advantage of that fact. Dealing with fianace and management was not as easy, I felt I was treated differently than when my husband returned with me to sign the papers a couple days later. More
After purchasing an used BMW the service department kept the car for 3 days to turn off the service light. The car immediately had issues days after the sale. Radio LED out, steering wheel sweaks and center the car for 3 days to turn off the service light. The car immediately had issues days after the sale. Radio LED out, steering wheel sweaks and center console broken. The finance guy told me when I bought the warrenty that any time I take the car in they would provide a rental. That is not true. They could not offer me a rental until they found out what' wrong it it. They kept the car for 6 days to tell me that they would not fix any of these issues. I bought a warrenty and they said none of these items is covered after spending $2600 on the warrenty. Then the temporary plates expired and they contacted me days before it expires to tell me that I need to take the car for an emissions test. This is the dealerships responsibility before they sell any used vehicles. This is the worst experience I have had buying a car. Everyone I dealt with never kept their promise. Never called me back when I asked to be kept in the loop so I could have arrangements in getting the car from service. I dealt with the Sales Glenn Keeten, Finance Frank Salerno, Service George and General Manager Robby Motz. If they were truely in the buisness to take care of people then they would make things right and keep up with their promises. More
We've bought every car we've ever owned from this dealership because they have a wonderful Fleet staff. They have always taken care of us and we recommend them all the time. Jason Teel is always frie dealership because they have a wonderful Fleet staff. They have always taken care of us and we recommend them all the time. Jason Teel is always friendly and extremely nice to work with. We have worked with various other fleet sales staff, they are all genuinely nice, knowledgeable and helpful. More
I will buy another car from Jesse Hoffman. He honored my time and looked out for me throughout the buying process. We LOVE our CR-V, and Jesse made sure I got a great deal. I would and will recommend him time and looked out for me throughout the buying process. We LOVE our CR-V, and Jesse made sure I got a great deal. I would and will recommend him. Thanks Jesse! Grant Scottsdale, AZ More
My experience at bell Honda with Jesse Hoffman was great. He was very knowledgeable and explained every part of the process to me so that I was fully informed on the purchase process. It has been a while s He was very knowledgeable and explained every part of the process to me so that I was fully informed on the purchase process. It has been a while since I have purchased a new car and would definitely recommend Jesse Hoffman to my friends and family. More
Jeff was great and friendly and worked out the best deal for me! The whe staff was so nice but Jeff really took care of me. I recomend this dealer to everyone looking for a car in arizona. I will definetly for me! The whe staff was so nice but Jeff really took care of me. I recomend this dealer to everyone looking for a car in arizona. I will definetly come back when I'm ready to buy a new car or used car. More
I was impressed with Dion Medlen not only as a sales person but as a human being as well. He let me look for what I wanted and did not try to push me into the sale of any vehicle. Dion was knowledgeable person but as a human being as well. He let me look for what I wanted and did not try to push me into the sale of any vehicle. Dion was knowledgeable and a pleasure to do business with. Sincerely, Rebecca L. Cormier More
Scott has followed up with me more than any other salesperson I have ever worked with. He truly cares about the customer's experience and wants each person to feel comfortable and satisfied with the salesperson I have ever worked with. He truly cares about the customer's experience and wants each person to feel comfortable and satisfied with their deal. I know that when I need a new vehicle I will definitely be calling Scott to help me out. More
Scott was extremely helpful and knowledgeable about my options. Me being a previous Honda buyer, it was important that i knew what to expect from the new Crossword model. He was spot on! The process and f options. Me being a previous Honda buyer, it was important that i knew what to expect from the new Crossword model. He was spot on! The process and follow up after my purchase was thorough and seemed sincere. That's hard to find in the car industry. More
Scott made our search for a new family van effortless and seamless from the time we stopped on the lot to the time we drove away in our new Odyssey. He and his staff were thorough, professional and efficient seamless from the time we stopped on the lot to the time we drove away in our new Odyssey. He and his staff were thorough, professional and efficient. I was dreading the whole process of buying a car from a lot due to past experiences, but this was very different. I never felt pressured and the knowledgeable staff made the choice and easy one for us. I would recommend Bell Honda and, specifically, Scott to anyone More