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Bell Honda

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.5
3,326 Reviews
It's all about you at Bell Honda! We opened our doors in 1988 and have happily served car shoppers in the Valley ever since. A milestone in the store's long and honored history occurred in 2004, when it received a complete remodel. Today, we still have one of the most state-of-the-art Honda dealerships in Phoenix, AZ, but what really sets us apart is our dedication to providing an excellent car buying experience for our customers.
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701 W. Bell Rd.

Phoenix, AZ

85023

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Showing 3,326 reviews

December 30, 2024

Dealer has given me a car with scratches on wheel rims. When visited dealership and informed about this they wont fix these itseems. Earlier they informed will cober everything in warranty. More

by sai.vamshi1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mason Diemert
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dont remember the used car manger’s name
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Jan 02, 2025 -

Bell Honda responded

We understand your frustration with the scratched wheel rims and the confusion surrounding the warranty coverage. We strive for clarity in all our communications and would like to work with you to resolve this matter. Please feel free to reach out to Walid Doumit, our General Sales Manager, at WDoumit@gmail.com.

December 30, 2024

Pleasant and courteous thank you! I enjoy working with Steven. This is a busy service center! More

by ANNAGONZALES701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

Bell Honda responded

Thanks for your wonderful feedback! We're thrilled to hear you had a positive experience with Steven. Our team works hard to provide excellent service, even in a busy environment. We look forward to serving you again soon!

December 30, 2024

Josh is an awesome person to work with. He's honest, makes recommendations based on my driving and mileage accumulations. He gives options as far as work needed as well as maintenance for o More

by JJCDAWES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Bell Honda responded

We're glad to hear that Josh has been a trusted and reliable resource in maintaining your car. It sounds like his recommendations have really helped you get the most out of your vehicle. We understand that you were not completely satisfied with your overall experience, and we take your concerns seriously. If there’s anything we can do to improve or if you'd like to discuss your experience further, please don’t hesitate to reach out to Trish Viramontez at TViramontez@vtaig.com.

December 30, 2024

Work done on time. I was happy with the service department and service personnel. stop More

by gjsakata
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

Bell Honda responded

Thanks for the fantastic feedback! We're thrilled to hear that you had a positive experience with our service department. Your satisfaction is our priority, and we’re glad we could meet your expectations. Looking forward to serving you again!

December 29, 2024

This is the 2nd vehicle we purchased from them. There great to work with. Have no complaints. Dale @ Nancy More

by OSTMAN43
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Zamarano
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

Bell Honda responded

Thanks! We're thrilled to hear you had another great experience with us. Your support means a lot, and we’re glad to have you as part of our community. Enjoy your new vehicle!

December 29, 2024

Very helpful and courteous. Clean dealership people were very nice, especially Jose Zamorano They had a variety of cars and SUV More

by GLENDAWILIAMS289
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Zamarano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Bell Honda responded

We're thrilled to hear that you had a positive experience with our team, especially Jose. We take pride in maintaining a clean dealership and offering a variety of cars and SUVs to meet your needs. We appreciate your feedback and look forward to assisting you again in the future!

December 29, 2024

I’ve worked with my service advisor, Jason, for the past 5 years and he has taken good care of me. The dealership has always treated me professionally and honestly. More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Faith Williams
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Dec 30, 2024 -

Bell Honda responded

We're so glad to hear that Jason has taken great care of you over the past 5 years. We truly value your loyalty and are thrilled that our dealership has consistently provided you with professional and honest service. If you need anything in the future, don’t hesitate to reach out. We look forward to continuing to serve you!

December 29, 2024

I’ve already waited 3hrs for an oil change and 2 for a new battery. More

by AMWMUSTANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Bell Honda responded

We understand your frustration with the extended wait times for both your oil change and battery replacement. We aim to provide timely service, and it's clear that we fell short in your case. We sincerely apologize for any inconvenience this has caused. To discuss your experience further or to offer any assistance, please don't hesitate to reach out to Trish Viramontez at TViramontez@vtaig.com.

December 29, 2024

Best sales staff and service crew that I have dealt with over the years of buying and selling cars. More

by vwsimmons
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Bell Honda responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with our sales and service teams. Your satisfaction means everything to us, and we look forward to serving you again in the future!

December 29, 2024

I had specifically asked for a service to be completed and the service advisor had a different service done and tried to charge me for that rather than what I asked for because it was cheaper then after c More

by C_gleason13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The person that we worked with was a woman not Josh that is listed above
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Jan 02, 2025 -

Bell Honda responded

We understand how important it is to receive the correct services, and we regret that your experience did not meet your expectations. It sounds like there was a misunderstanding regarding the service completed and the charges. We always aim for transparency and accuracy in our service processes, and we would like to look into this further to address the issue. Please feel free to contact Trish Viramontez at TViramontez@vtaig.com.

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