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Bell Honda

Phoenix, AZ

4.5
3,535 Reviews
It's all about you at Bell Honda! We opened our doors in 1988 and have happily served car shoppers in the Valley ever since. A milestone in the store's long and honored history occurred in 2004, when it received a complete remodel. Today, we still have one of the most state-of-the-art Honda dealerships in Phoenix, AZ, but what really sets us apart is our dedication to providing an excellent car buying experience for our customers.
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701 W. Bell Rd.

Phoenix, AZ

85023

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Showing 3,535 reviews

February 21, 2025

Salesperson was a good. It went downhill from there. They had to bring car up from Tucson but didn’t say until after paperwork was signed. Went home without car. Cart needed More

by Oceanviewconsultinng99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Some young guy in sales. He was good. Check the record.
Feb 24, 2025 -

Bell Honda responded

It's always our goal to ensure a smooth and transparent process for every customer. We also understand how frustrating it must have been to receive your vehicle in an unsatisfactory condition. We strive to provide excellent service, and we genuinely value your input to help us improve .If you wish to discuss this matter further or if you need any additional assistance, please feel free to contact Walid Doumit, General Sales Manager, at WDoumit@gmail.com.

February 21, 2025

Ok but don’t like the back and forth sales technique. Just give me the lowest price upfront. More

by melpeg50s
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Bell Honda responded

We completely understand that transparency and straightforwardness are important when it comes to pricing. We strive to make your experience as smooth and efficient as possible, and we’ll take your input to heart as we continue to improve. If you’re interested in discussing the best deal for you, please feel free to reach out to Walid Doumit, our General Sales Manager, at WDoumit@gmail.com.

February 21, 2025

Knowledgeable sales staff, efficient, patient in showing details of how car details worked, not too pushy More

by LMOEHLENBR
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jalal "AJ" Ahmadzai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Bell Honda responded

Thanks for your fantastic review! We're thrilled to hear that our sales team made your experience enjoyable and informative. Providing knowledgeable and patient service is our priority. Enjoy your new car!

February 21, 2025

When I originally brought my car in I didn’t get Josh because he was off that day . Was not happy with the results. I spent around $2500 fixing the same issue I had the last time I was there. Also $2500 More

by Gerry
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Bell Honda responded

We understand how frustrating it can be to deal with the same issue again, especially after investing so much in the repair. While we’re glad to hear Josh made a positive impression, we acknowledge that the overall experience did not live up to your expectations. We’d love to address your concerns in more detail and work to make things right. Please feel free to reach out to Trish Viramontez at TViramontez@vtaig.com.

February 21, 2025

They were great and helped me with all my questions. They made it quick and easy! More

by Dallas Sitzler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Grigg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Bell Honda responded

Thanks, Dallas! We're thrilled to hear you had a great experience with us. Our team loves making things easy and answering all your questions. Your feedback means a lot!

February 21, 2025

great service and fast. recommend. very satisfied with the service provided. will come back for service More

by nks1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Bell Honda responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with our service. Your satisfaction means a lot to us, and we can't wait to see you again soon!

February 21, 2025

I was giving awesome service but Jose and Keith that made my purchasing experience at Bell Honda perfect. More

by MARCUSJONES2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Zamarano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Bell Honda responded

Thanks, Marcus! We're thrilled to hear that Jose and Keith provided you with such great service. We strive to make every experience exceptional, and it's wonderful to see that reflected in your visit. Looking forward to welcoming you back to Bell Honda!

February 21, 2025

I didn't think that the finances were explained very well. There were several unexpected expenses included: protective coating ($499), license transfer (77), documentary fee (599). Also, what is and wha More

by vanandel.dr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Priemer
Feb 24, 2025 -

Bell Honda responded

We understand your concerns regarding the financing and the unexpected expenses you encountered. It's important to us that our customers feel fully informed throughout the process. We apologize for any confusion regarding the protective coating, license transfer, and documentary fees, as well as the extended warranty coverage. We strive to ensure everything is clearly explained, and we appreciate your input on how we can improve communication in this area. If you'd like further clarification or have any additional questions, please feel free to reach out to Walid Doumit, General Sales Manager, at WDoumit@gmail.com.

February 19, 2025

Once I bought the car I felt like just another. Fool. I had sworn never to buy a car from a dealership. Kind of I needed another car and was caught at the wrong time. Once again I fell for it. Th More

by dheimonte
Recommend Dealer
No
Employees Worked With
One exception. The young Lady that sold me the car.
Feb 20, 2025 -

Bell Honda responded

It’s important to us that every customer feels valued, not just during the purchase process but long after. We regret that your experience didn’t meet expectations, and we would like the opportunity to understand what went wrong. Your feedback is essential in helping us improve. Please reach out to Walid Doumit, General Sales Manager, at WDoumit@gmail.com so we can discuss your concerns further.

February 19, 2025

Josh continues to go above and beyond. Excellent service as usual. Give this man a raise! More

by JANDREWS15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Bell Honda responded

Thanks for the fantastic feedback! We're thrilled to hear about your positive experience with Josh. He truly embodies our commitment to excellent service. We'll definitely pass along your kind words!

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