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Bell Honda
Phoenix, AZ
2,180 Reviews
It's all about you at Bell Honda! We opened our doors in 1988 and have happily served car shoppers in the Valley ever since. A milestone in the store's long and honored history occurred in 2004, when it received a complete remodel. Today, we still have one of the most state-of-the-art Honda dealerships in Phoenix, AZ, but what really sets us apart is our dedication to providing an excellent car buying experience for our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,180 reviews
July 11, 2016
Never could get a return call JD was supposed to follow up on a repair/defect issue with my Civic and call me back. Never did. I called and left two messages for him (about a wee JD was supposed to follow up on a repair/defect issue with my Civic and call me back. Never did. I called and left two messages for him (about a week apart) asking him to call me with an update. Nothing. I called main service number and spoke with him directly; he said he'd check and call me back. No return call. Sent an email to customer service on main Bell Honda Service center web page to express my frustration. No reply. If I didn't have an extended warranty, I would get my car serviced elsewhere. More
by Tired of waiting
Employees Worked With
JD Shkolnik
July 04, 2016
See David at Bell Honda I've had David at Bell Honda the last 2 times I've come in and it feels like we are old friends now. I trust him and would recommend him to everyone. I've had David at Bell Honda the last 2 times I've come in and it feels like we are old friends now. I trust him and would recommend him to everyone. More
by Magde32
Employees Worked With
David Danisi
July 03, 2016
Bell Honda team rocks! First researched on the website then came in and worked with Jake. He helped me find the right car. He listened to my requirements and didn't waste ti First researched on the website then came in and worked with Jake. He helped me find the right car. He listened to my requirements and didn't waste time showing me things I didn't want. We worked through the deal and then I worked with Iron in finance and we got a great deal! They followed up to make sure we were happy and if we had any questions. Great service! More
by Camaroboy
Employees Worked With
Jake Ballard , Iron Gastelum
July 02, 2016
Magnanimous. This was my first experience with your service department since we bought our used 2007 Honda Accord, It was in such pristine condition and I had a f This was my first experience with your service department since we bought our used 2007 Honda Accord, It was in such pristine condition and I had a fabulous experience of buying my first car at age 71. This was always my husband's privilege Patience and understanding was the key. Several months later the maintenance light came on and I was excited and apprehensive about my first encounter with the "SERVICE DEPARTMENT". My first contact was with Roy Freda. He was pleasant, offered a selection of appointment times, and said he was available to answer any questions. I needed to change the appointment time which was "No problem". He met me at the door, explained in detail what would be done and explained if anything else should become evident he would discuss with me prior to proceeding, and offered the amenities of the very customer friendly waiting area. My car was finished in less time that expected. Because the vehicle had been thoroughly serviced prior to my purchase I only needed a "minor" check up and service. This was explained in detail. Roy is my "Hero". He made an apprehensive situation very comfortable. Bell Honda on 7th Street & Bell Road in Phoenix has my Magnanimous Service rating. And to Roy, thank you for making this senior citizen a one stop shopper. More
by 1sttimebuyer
Employees Worked With
Roy Freda
July 02, 2016
Ryan literally lied and stole money from me! I financed through Honda. Despite asking multiple times if it was mandatory Ryan told me me it was necessary to buy MPP and gap insurances worth $3000 I financed through Honda. Despite asking multiple times if it was mandatory Ryan told me me it was necessary to buy MPP and gap insurances worth $3000 to get financing. He also pretended to get a deal for me where I didn't have to keep it for the whole financing period. A month later I discovered I didn't need that insurance for financing my car at all. Since then this guy has completely avoided me. He also signed me up for biweekly payment plans. I repeatedly asked him if there were any fees associated and he said none. A month later I discover the biweekly payment plan is run by a third party that charged me $500 for enrolment and a fee for every transaction. I am appalled at the fact that they have to depend on lying and stealing to run their business. How can you live with the guilt of such lack of ethics?? Is this what you are going to teach your kids. You should be ashamed! More
by ps
Employees Worked With
Ryan Finkel
June 29, 2016
Always ask for George I've had George as my service advisor for the last two years and would recommend him to anyone needing service. He is a no-nonsense, no hype advisor w I've had George as my service advisor for the last two years and would recommend him to anyone needing service. He is a no-nonsense, no hype advisor who is trustworthy and dependable. He is great to respond via text when I have a question or concern. More
by sherrzi
Employees Worked With
George Haselrig
June 28, 2016
Confidence I usually don't write reviews but felt I needed to share the confidence I have in my service rep David. From our very first meeting by phone then all I usually don't write reviews but felt I needed to share the confidence I have in my service rep David. From our very first meeting by phone then all subsequent service visits he has been nothing but kind, respectful and accommodating. His answers to all of my many questions are always clear and conscience. Happy to have found someone I feel this confident with. More
by Alicia
Employees Worked With
David Danisi
June 28, 2016
Fast and friendly! I came to Bell Honda today for my first routine maintenance on my 2015 Civic. Roy was friendly and answered all my questions. Service was faster tha I came to Bell Honda today for my first routine maintenance on my 2015 Civic. Roy was friendly and answered all my questions. Service was faster than originally stated and I will be back! More
by jmitchell
Employees Worked With
Roy Freda
June 28, 2016
Camille is part of my family Camille sold me my first Honda in 2012. I was so pleased with the experience that I had with Camille. So when it was time for our daughters to get veh Camille sold me my first Honda in 2012. I was so pleased with the experience that I had with Camille. So when it was time for our daughters to get vehicles I went straight to Camille. Here we are in 2016 and we've purchased a total of 7 vehicles from Camille and the buying experience has been superior every time😊 Forever grateful, The Vrtis Family. More
by eddystone15
Employees Worked With
Camille Volcy
June 25, 2016
Camille was awesome! Camille came out to the lot to greet me and my boyfriend, who is helping me shop for a new car. It was 115 degrees and he was the only one willing to Camille came out to the lot to greet me and my boyfriend, who is helping me shop for a new car. It was 115 degrees and he was the only one willing to brave the heat! He was friendly and helpful right away, and even acknowledged that my boyfriend knew a lot about cars, and so he didn't need to talk at all! Truly listened to what I was looking for, set up the test drive and we had fun during the whole experience. He brought us in to talk to the sales manager about possible financing specials, but I had just started shopping, so I wasn't ready to buy yet. I later decided not to go with a Honda, but was so impressed with the professionalism of Camille I wanted to write a review. He should teach a class on proper car salesmanship! The only reason I didn't give the dealership a full 5 stars is bacause they didn't have bottled water. Every dealership we went to that day, did! But I give Camille a 5+ stars! More
by Frances R
Employees Worked With
Camille Volcy
