Bell Honda

The experience with Bell Honda started out pretty good. I had quite a bit of work done to bring my car up to date on the service requirements. It took several days to complete. I was staying in my RV in a I had quite a bit of work done to bring my car up to date on the service requirements. It took several days to complete. I was staying in my RV in a campground so they paid for a taxi. After a couple of days I hadn't received an update. So I started calling and leaving messages and talking to other service coordinators for information. I was promised a call back more than ounce, which never happened. On Friday I finally talked with a responsible coordinator that found my keys and the completed paperwork in someone else's office. I used my taxi voucher to get back to the dealer before they closed. I hooked the car up to my motorhome and towed it to Yuma. When I unhooked the car and drove it I noticed a grinding noise and vibration coming from the rear end. I immediately took it to Yuma Honda to have it checked. One of the service items that Bell Honda performed was to overhaul the rear brakes which required the discs to be ground. Yuma Honda found the discs were warped due to improper grinding. They corrected the problem and said they would deal with Bell Honda for compensation. Yuma Honda gets an A plus. Bell Honda gets a D minus. More

So my experience this time around was not happy. . They could at least be reasonable with th payment. . They could at least be reasonable with th payment. More

Easy & smooth and they gave us a great deal without a bunch of hassle - we LOVE our new Honda Pilot! bunch of hassle - we LOVE our new Honda Pilot! More

They were very responsive to my request to have the work done quickly as I had another appointment scheduled that morning . done quickly as I had another appointment scheduled that morning . More

The people were nice. As soon I came I was greeted immediately. Answered any questions I might have had. As soon I came I was greeted immediately. Answered any questions I might have had. More

They were very helpful & got me into a new car after multiple trips to other dealerships & tuned away with nothing! I love my new car! Thank you bell honda! multiple trips to other dealerships & tuned away with nothing! I love my new car! Thank you bell honda! More

The job was done correctly and was finished on time. I am very grateful to have all the electronics working again I am very grateful to have all the electronics working again More

Need better guidance on what to do when pulling in for appointment. Had to wait too long for the staff member to check the car in. Need better explaining of what was found for regular car maintenance eval appointment. Had to wait too long for the staff member to check the car in. Need better explaining of what was found for regular car maintenance evaluation. More

The service center is not always consistent with communication on what repairs are needed and have been taken care of. communication on what repairs are needed and have been taken care of. More

Service was great, done timely and efficiently. Smooth process, definitely recommend this dealership to all Honda owners. Smooth process, definitely recommend this dealership to all Honda owners. More