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Bell Honda

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.5
3,400 Reviews
It's all about you at Bell Honda! We opened our doors in 1988 and have happily served car shoppers in the Valley ever since. A milestone in the store's long and honored history occurred in 2004, when it received a complete remodel. Today, we still have one of the most state-of-the-art Honda dealerships in Phoenix, AZ, but what really sets us apart is our dedication to providing an excellent car buying experience for our customers.
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701 W. Bell Rd.

Phoenix, AZ

85023

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Showing 3,401 reviews

January 30, 2025

Was quick. Work was good for an oil change. Didn’t like surcharge for using a credit card. More

by RICKKHOPWOOD20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Bell Honda responded

Thanks for your feedback, Rick! We're glad to hear you had a quick and positive experience with your oil change. We understand your concern about the credit card surcharge and appreciate your input as we strive to improve our services. Hope to see you again soon!

January 30, 2025

This is a great dealership with people that are down to earth. Heman was great to work with while leasing my wife's car. More

by LUCAS.STECYK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heman Kue
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Bell Honda responded

Thanks for the awesome review, Lucas! We're thrilled to hear you had a great experience with Heman and our team. Providing a down-to-earth atmosphere is important to us, and we're glad it made a difference for you and your wife. Enjoy the new car!

January 29, 2025

The service needed was explained properly and I was treated kindly and with respect. My service rep was professional and friendly. More

by nplum12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Bell Honda responded

Thanks for the fantastic feedback! We're thrilled to hear that our team provided you with clear explanations and exceptional service. Your satisfaction is our priority, and we appreciate your kind words about our staff's professionalism and friendliness. Looking forward to serving you again!

January 29, 2025

I'm not at all happy that my usual service advisor (female) kept me waiting and was still at lunch upon my arrival whilst knowing full well that I had an oil change appointment that day. I ended up ha More

by HMS65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac Bermudez
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Jan 31, 2025 -

Bell Honda responded

We understand how frustrating it can be when your preferred service advisor isn't available, especially when you're expecting a seamless experience. We strive to ensure our team is available and ready to assist at the time of your appointment, and we regret that this was not the case during your visit. Please know that we value your time and the trust you place in us to care for your vehicle. If you’d like to discuss this further or need assistance with any future appointments, please don’t hesitate to reach out to Trish Viramontez at TViramontez@vtaig.com.

January 29, 2025

They always take amazing care of me! Tanner keeps in touch with me every step of the process. More

by MJELLIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Moya
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Jan 30, 2025 -

Bell Honda responded

Thanks! We're thrilled to hear that Tanner is keeping you well-informed and that you're having a great experience with us. Your satisfaction means everything, and we appreciate your support!

January 29, 2025

Good customer service I was updated while I waited in the service area that’s always a plus . More

by SHARONBOOKER57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 30, 2025 -

Bell Honda responded

Thanks for your great feedback, Sharon! We're thrilled to hear that you enjoyed our customer service and appreciated the updates while you waited. Your satisfaction is our priority, and we look forward to serving you again!

January 29, 2025

Bell honda was able to work with me to get my new Honda Sub compart car . More

by DORISOYEBA3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2025 -

Bell Honda responded

Thank you! We're thrilled to hear that our team was able to assist you in getting your new Honda. Enjoy your ride, and we look forward to serving you again in the future!

January 28, 2025

I brought the car in for a safety recall repair and the dealership tried to get me to spend close to $3500 on recommended repairs. More

by JEFF.T.HAMMOND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unsure of the service employee’s name
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Jan 30, 2025 -

Bell Honda responded

We understand your concern regarding the recommended repairs. Our goal is to ensure that your vehicle is safe and in optimal condition, and we try to provide a clear explanation of any necessary work. We encourage you to reach out to Trish Viramontez at TViramontez@vtaig.com if you’d like to discuss your experience further.

January 28, 2025

I felt extremely rushed and after they turned me over to finance I never even received a thank you or any assistance on driving my new vehicle More

by KTYMCZYNA
Recommend Dealer
No
Employees Worked With
Heman Kue
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2025 -

Bell Honda responded

We truly apologize for the rushed feeling you experienced during your visit, as we always aim to provide a more personalized and thorough experience for each of our customers. It's unfortunate that we fell short in this instance, especially in terms of expressing our appreciation and assisting you further with your new vehicle. We value your business and want to ensure that your experience moving forward is positive. If you need any additional assistance with your vehicle or have any questions, please don't hesitate to reach out. You can contact Walid Doumit, our General Sales Manager, at WDoumit@gmail.com.

January 28, 2025

They were positive, courteous, patient and worked out a pretty good deal for me. I would go back there. More

by HEMKEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yusuff Olowoeshin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2025 -

Bell Honda responded

Thanks for the fantastic feedback! We're thrilled to hear you had a positive experience with our team. Your satisfaction is our top priority, and we look forward to welcoming you back soon!

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