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Bell Honda

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.5
3,100 Reviews
It's all about you at Bell Honda! We opened our doors in 1988 and have happily served car shoppers in the Valley ever since. A milestone in the store's long and honored history occurred in 2004, when it received a complete remodel. Today, we still have one of the most state-of-the-art Honda dealerships in Phoenix, AZ, but what really sets us apart is our dedication to providing an excellent car buying experience for our customers.
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701 W. Bell Rd.

Phoenix, AZ

85023

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Showing 3,100 reviews

November 20, 2024

I am very happy working with Josh, he is very professional & takes pride in what he does. More

by JUDYBALLARD43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2024 -

Bell Honda responded

Thanks, Judy! We're thrilled to hear about your positive experience with Josh. His professionalism and dedication truly make a difference. We appreciate your support and look forward to continuing to work together!

November 20, 2024

The service was fast, friendly, and efficient. The service representative was very informative and communicative. More

by PX270
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Ramirez
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Nov 21, 2024 -

Bell Honda responded

Thanks for your wonderful feedback! We're thrilled to hear you had a fast and friendly experience with our team. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts!

November 19, 2024

My experience with the dealership was great. Clean, helpful and walked me through the process. More

by Mary.day
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Merriweather
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Nov 20, 2024 -

Bell Honda responded

Mary, we’re thrilled to hear you had a great experience with us! Our team takes pride in providing a clean and helpful environment, and we're glad you felt supported throughout the process. Thank you for sharing your positive feedback!

November 19, 2024

Wonderful people, works with your budget, very fri3ndly and understanding. I will definitely be returning for my future cars! More

by Pamela Howard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Crystal Ramirez
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Nov 20, 2024 -

Bell Honda responded

Pamela, thank you for your fantastic review! We're thrilled to hear you had a great experience with our team. We look forward to helping you with your future car needs—your satisfaction means the world to us!

November 18, 2024

They are very friendly and helpful. They do a great job on their services and in a timely manner. More

by RMBANALES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Alvarez
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Nov 20, 2024 -

Bell Honda responded

Thanks for your fantastic feedback! We're thrilled to hear you had a great experience with our team. Your satisfaction means a lot to us, and we look forward to continuing to provide excellent service!

November 18, 2024

Dealership has been fine. Not helping me well now. I lost my keys. Went to dealership and they had to order one. It has been a month, I still don’t have a key fob More

by Ptbarrier
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2024 -

Bell Honda responded

We understand how important it is to have everything you need in a timely manner, and it’s concerning to hear about this extended wait. Please reach out to Walid Doumit, our General Sales Manager, at WDoumit@gmail.com.

November 17, 2024

Very clean the sales people all friendly and knowledge professional. Great place and people would recommend them to anyone More

by Deandre7aylor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jalal "AJ" Ahmadzai
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Bell Honda responded

Thanks, Deandre! We’re thrilled to hear you had a great experience with our team. Cleanliness and friendly service are top priorities for us. We appreciate your recommendation and look forward to serving you again soon!

November 17, 2024

They started the work at the appointment time and completed it within the time estimate they had given me. More

by JWLEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Bell Honda responded

Thanks! We’re thrilled to hear you had a great experience with our team. Timeliness is important to us, and we’re glad we met your expectations. Looking forward to serving you again!

November 17, 2024

Advisor very defensive about what happened to our car from our last visit. This visit, the mechanic didn't replace item correctly, just like last time. In addition, the tech removed the wrong bolt and sp More

by RMDUUARTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Faith, service advisory
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Nov 19, 2024 -

Bell Honda responded

We understand how frustrating it must be to feel that things weren’t handled properly, especially when it’s a recurring issue. We always aim to provide quality service, and it's concerning to hear that your expectations were not met. We take your comments seriously and want to ensure that everything is addressed properly. To assist you further and resolve this matter, please reach out to Trish Viramontez in our Customer Relations Department at TViramontez@vtaig.com.

November 16, 2024

Service advisor was great, very helpful provided a great experience explained everything and allowed me to decide what to do great service More

by gary.hornsby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Bell Honda responded

Gary, thanks for the fantastic feedback! We're thrilled to hear that our service advisor made your experience so positive and informative. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts!

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