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Bell Honda

Phoenix, AZ

4.4
2,180 Reviews
It's all about you at Bell Honda! We opened our doors in 1988 and have happily served car shoppers in the Valley ever since. A milestone in the store's long and honored history occurred in 2004, when it received a complete remodel. Today, we still have one of the most state-of-the-art Honda dealerships in Phoenix, AZ, but what really sets us apart is our dedication to providing an excellent car buying experience for our customers.
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701 W. Bell Rd.

Phoenix, AZ

85023

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Showing 2,180 reviews

January 12, 2019

Amazing They were great at helping me get into a vehicle. I went to other dealers and none could compare to Bell Honda, they went above and beyond and so did More

by Cargenius1210
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Latour, J Napolitano
Feb 15, 2019 -

Bell Honda responded

Thank you for your positive feedback!

January 06, 2019

Sales mg, We were told to come back within 12mths receive 1.9 APR. Woke up feeling good. Wrong the lies, tap dancing, tag team. Silly moves , saw exactly wha More

by Cynthia
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jake Mueller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Didn't care yo remember name.
Jan 16, 2019 -

Bell Honda responded

Hello Cynthia, and thank you for taking the time to share this with us. We are so disappointed to learn of this situation you have described. Please contact Colleen Robin at 602-490-8877 and we will do our best to make this right. We hope to hear from you soon.

December 17, 2018

Go somewhere else Really high-pressure sales tactics—misleading and dishonest. Don’t expect a good deal unless you want to haggle for 4-5 hours. The service people are More

by Resendez.Alicia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Do not know the names of all employees
Jan 16, 2019 -

Bell Honda responded

Alicia - At our dealership we pride ourselves in straightforward, no nonsense, and transparent dealings with our clients. We would like the opportunity to try and regain your trust in our business and resolve this matter for you. At your convenience please contact Colleen Robin at 602-490-8877.

December 08, 2018

Horrible I brought our 2016 honda civic to the dealership with an exploded moonroof. The glass literally exploded out after hearing a sound like a gunshot. I t More

by Manny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon Latour
Jan 16, 2019 -

Bell Honda responded

Manny, I am sorry that you have experienced this and I know our Service Department has been working with you to get this resolved - along with Honda themselves - to find a solution. Please know we have contacted everyone we possibly could to get you the most amount of assistance with this, as it has always been our intention to take care of our customers.

November 28, 2018

Great experience Overall I was dreading going to the dealership, but surprisingly when I got there I was greeted by a Sales Manager named Adrian. He introduced me to h More

by Jhammondgsx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Pasqualini, J Napolitano
Nov 29, 2018 -

Bell Honda responded

It is great to read such wonderful comments about your recent experience with us! We truly appreciate your business and recommendations. Thank you so much for choosing Bell Honda!

November 20, 2018

Great experience at tent sale! I could see that this was a hectic, wild and busy event for everybody. Julian Napolitano, Roy Freda and Rob Motz still took the time to find the right More

by Harleysnhotrods
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Motz, Roy Freda
Nov 26, 2018 -

Bell Honda responded

Thank you so much for the outstanding review! We are so happy to hear that our team provided you with the service you deserved, and helped you find a great vehicle. Our team appreciated the chance to earn your business and we hope to have you back again!

October 08, 2018

Disappointment My Service Consultant was Wayne (Robert) Perrin, who is ironically not on the list of service employees. I went in because my battery had died a few More

by Danielle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Wayne Perrin
October 01, 2018

Joshua Hansmeier is the best! My 2003 CRV was having issues that no body was able to provide answers for, Joshua Hansmeier and the the mechanics were able to figure it out and get More

by ricardo77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2018 -

Bell Honda responded

Hello! Thanks for taking the time to write a review. We’re very happy to hear that you had a great experience having your CR-V serviced here and are looking forward to a long relationship with you. Thanks for choosing Bell Honda!

October 01, 2018

Love this place I used to own a Honda that I serviced here, now I own a Toyota but still come here for service because I know I’m not going to have the experience I g More

by CURTIS810
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2018 -

Bell Honda responded

We truly appreciate you taking the time to write a review of your positive experience with us, and we can’t thank you enough for your repeat business. We look forward to helping you out in the future in any way we can.

October 01, 2018

Best in the Business I brought my vehicle into Joshua Hansmeier at Bell Honda solely because I was referred that he does excellent honest work for a great price. Boy Howdy More

by Putoutthecones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2018 -

Bell Honda responded

Your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!

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