GMC of Riverfront Park

I've bought three cars there, two from Becker and one now under the new ownership. But at this time I will not buy a fourth. The purchase under the new ownership was not pleasing. The salesman were professio under the new ownership. But at this time I will not buy a fourth. The purchase under the new ownership was not pleasing. The salesman were professional but the guy who does all the paperwork was a mess. The service area is slow, and uncaring. I had my second purchased car serviced there this week and it took twice as long as it used to and the service tech left trash in my car that I had to throw away. They sold my daughter her first car and gave her a sour feeling about the whole situation. It's a shame when new owners take over and the dealership no longer meets the expectations of hardworking customers. More

Took two days to do a diagnostic test and then no followup. Couldn't get return calls after leaving several messages. Have a three week return to have another check. There is a problem and should followup. Couldn't get return calls after leaving several messages. Have a three week return to have another check. There is a problem and should be taken care of. No loaner car. Told dealer didn't have enough inventory. This is covered under the warranty forever program and I feel it is being pushed to the rear. More

Steve took care of my immediate need. The coolant tank was spraying leaking all over. The week or so before the coolant leak was fixed. All I got was voice mail as I called in. ThenI cal The coolant tank was spraying leaking all over. The week or so before the coolant leak was fixed. All I got was voice mail as I called in. ThenI called the Dealership and the young man who said he was new and didn’t know yet of those in the Service dept. went and found someone asap. Steve called asap. I was in traffic downtown as my car was way overheated and yelling at me. Please kuddos to the young salesman. Thank you. In two hours I went home. More

Awesome customer service however the mechanics have had my new truck in twice now for alignment and they still can not get it correct. Not impressed with there work my new truck in twice now for alignment and they still can not get it correct. Not impressed with there work More

I appreciate the kindness shown to me during the purchase of my new vehicle. The sales department as well as the parts department were very helpful to me. of my new vehicle. The sales department as well as the parts department were very helpful to me. More

The service that was preformed was great. The customer service representative lacks honesty and follow through. The customer service representative lacks honesty and follow through. More

“This experience has left me extremely disappointed. I trusted this dealership to provide a quality vehicle and responsive service, but they failed on both counts.” “I would caution anyone considerin I trusted this dealership to provide a quality vehicle and responsive service, but they failed on both counts.” “I would caution anyone considering doing business here. This dealership needs to improve its quality control and customer service. “I recently purchased a brand-new GMC Deniali 3500HD from this dealership. Unfortunately, the vehicle had visible dents and scratches that should not have been present on a new car. When I brought this up, the dealership has refused offer any compensation, and their communication was extremely poor. This experience has left me disappointed and frustrated. I expected far better from a dealership that advertises high standards. I would not recommend this dealership based on my experience. They need to improve their quality control and their willingness to address customer concerns. More

I appreciated how hard the team worked together to get me in the right vehicle. in the right vehicle. More

Some of the best cusromer services and sales that I have experienced with purchasing multiple trucks over the years. GMC of Riverfront Park has our business for the foreseeable future. Other dealers did not experienced with purchasing multiple trucks over the years. GMC of Riverfront Park has our business for the foreseeable future. Other dealers did not provide this level of customer service and value even after years of loyal patronage. Jared was great to work with. More

Fast, efficient and friendly on fixing the tire monitoring system on my GMC Canyon AT4. Thank you. monitoring system on my GMC Canyon AT4. Thank you. More