Beck & Masten Buick GMC South - Service Center

Lack of communication from this dealership. . Any time you call the service department about your car Nobody never picks up the phone.. Chris AKA Shane . Any time you call the service department about your car Nobody never picks up the phone.. Chris AKA Shane More

Dealer representative Gil was great, check in and out process was fast and easy highly satisfied. process was fast and easy highly satisfied. More

Oil change took 2 hours with appointment. When they completed the oil change, they parked my truck in a side lot behind a security gate. Then when they went to retrieve my truck, the drive When they completed the oil change, they parked my truck in a side lot behind a security gate. Then when they went to retrieve my truck, the driver stopped without pulling all the way past the security arm and it dropped on my roof and left a dent. They said they would arrange to have it repaired by an another body shop. They said they would call with the appointment information, but I have not heard from them. I understand accidents happen, but they did not seem concerned or even try to make it right. Now I will have to spend my time trying to get them to respond and I assume several days to have the dent fixed. More

Rosie has always taken the best care of me anytime I come in for service. I wouldn’t go or use anyone else. in for service. I wouldn’t go or use anyone else. More

Service dept with Gil was awesome. They take care of their customers and give free car wash. They take care of their customers and give free car wash. More

Great attention and they are professional All ways looking to make sure you get the best deal possible looking to make sure you get the best deal possible More

Service staff is friendly and progress of repairs is fast! Their online customer portal makes the entire process transparent and informative. They also fully diagnosed my car on the same busy Saturday m fast! Their online customer portal makes the entire process transparent and informative. They also fully diagnosed my car on the same busy Saturday morning that I dropped it off! I do appreciate the Quality of work and professional technicians as well. Great experience. Thank you! More

Love the dealership, but 2 1/2 hours for an oil change is way to long. way to long. More

Excellent customer service and good communication and experience and good service And a good explanation of the service experience and good service And a good explanation of the service More

Great service department, I walked in without an appointment was still welcomed. My truck was well taken care of, oil change, tire rotation, they even took care of a recall. Jessica in the service d appointment was still welcomed. My truck was well taken care of, oil change, tire rotation, they even took care of a recall. Jessica in the service dep. took care of me, great lady. Can’t get anything better, it’s my second time going there and will continue More