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Beck & Masten Buick GMC South - Service Center
Houston, TX
1,691 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,691 Reviews of Beck & Masten Buick GMC South - Service Center
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February 19, 2018
Service Department-Gaby I keep returning to this particular dealership because they treat you like family. I would like to thank Beck & masten for having great professionals I keep returning to this particular dealership because they treat you like family. I would like to thank Beck & masten for having great professionals working for them, especially Gaby. Gaby has been working with me since the first day that I took my truck for a simple oil change. The recommendations are great and the service are on point. I recommend anyone with a vehicle to come and get taken care of like a family member. Price wise, well they help you with everything they can to save you money. Thank you! More
by Dante0813
Employees Worked With
Gaby
February 16, 2018
Purchased extended warranty from Karla. Joshlyn processed payment. Gaby took vehicle in for service. Excellent service. Facility was clean and staff was professional. Will visit from Karla. Joshlyn processed payment. Gaby took vehicle in for service. Excellent service. Facility was clean and staff was professional. Will visit again More
by Codytruck
Employees Worked With
Karla, Jocelyne, Gaby
February 15, 2018
Great service A very comfortable place to wait for oil changes or any car sevice to get done at good pdople really recomend for future car buyers A very comfortable place to wait for oil changes or any car sevice to get done at good pdople really recomend for future car buyers More
by Lovelove
Employees Worked With
Jocelyne and frany zepeda zaval
February 13, 2018
service was good Good service. friendly, was in and out fast. price was good. workers were helpful. my second care at this dealer ship. will come back again Good service. friendly, was in and out fast. price was good. workers were helpful. my second care at this dealer ship. will come back again More
by shelly123
Employees Worked With
Jocelyn
February 07, 2018
They do what they say. They always do good work on my trucks. They have been servicing my trucks since 1990 and they do it in a timely matter and am always please. Keep up They always do good work on my trucks. They have been servicing my trucks since 1990 and they do it in a timely matter and am always please. Keep up the good work. More
by Del#Deer Park
Employees Worked With
Karla Menchaca
February 02, 2018
Service Every time I visit this dealership, the visit is very pleasant. I always feel like I’m at home. Frany is an excellent greeter. She knows her job and h Every time I visit this dealership, the visit is very pleasant. I always feel like I’m at home. Frany is an excellent greeter. She knows her job and has a great smile. More
by Cary the man
Employees Worked With
Frany Zaval
December 27, 2017
Bad service Took my truck in at 1130 am to get a new tire and an oil change. Said it would be 2-3 hrs because I didn’t have an appt which the first time I went a Took my truck in at 1130 am to get a new tire and an oil change. Said it would be 2-3 hrs because I didn’t have an appt which the first time I went a few months back “they didn’t give appts”. I show up at 230 truck is on the lift with wheels off. xxxxty tech didn’t finish my truck until 5pm. All that was needed was an oil change and a new tire. Service lady’s up front kept feeding xxxxxxxx that it would be ready soon. Terrible service I also bought there xxxx service for oil changes for 5 yrs and wheel and tire warranty for 100k miles I sure do regret that would not recommend this service shop at the south location. The two young little girls are not on employee list More
by 1234567
Employees Worked With
Rosie Hernandez, Jamie Ward, Manny Escalon
December 18, 2017
Very good customer service. Service staff was very attentive and did their due diligence to check everything on my truck. Noted some items that were overlooked from my prior serv Service staff was very attentive and did their due diligence to check everything on my truck. Noted some items that were overlooked from my prior service provider and were very willing to make sure things were taken care of the right way. I did end up spending the entire day at the dealer due to delays that is what lead to me only giving 4 stars. More
by mgraceak
Employees Worked With
Manny Escalon
December 10, 2017
Oil change Once again service was great!! I am glad to see the young lady that helps me Rose got promoted. She deserves it!! Her name is not listed below but I k Once again service was great!! I am glad to see the young lady that helps me Rose got promoted. She deserves it!! Her name is not listed below but I know her first name is Rose. More
by Cathy
Employees Worked With
Rose
December 04, 2017
Excellent Great Customer Service!!! Very understanding!!! CSR very explanatory!! Will assure to come back!!! Will refer people & looking forward to next serv Great Customer Service!!! Very understanding!!! CSR very explanatory!! Will assure to come back!!! Will refer people & looking forward to next service!!! Thumps up very happy!!! More
by EParedes1
Employees Worked With
Ilse & Jocelyne
