Back

Beck & Masten Buick GMC South

Houston, TX

4.5
2,771 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
Contact Dealership

12820 Gulf Fwy

Houston, TX

77034

Directions

By Type

Showing 2,771 reviews

December 18, 2022

The salesman made the process go by really smooth, he was patient and answered all my doubts. More

by ACOSTALUIS45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Morales
Dec 20, 2022 -

Beck & Masten Buick GMC South responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let me know if we can assist you again! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

December 16, 2022

Serrett is the only reason we bought. We almost walked away. Earl in Finance was clueless to our deal. The used car manager wouldn't return call. This store transferred our call to store More

by paltinneyhunt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anthony Morelli
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Serrett
Dec 19, 2022 -

Beck & Masten Buick GMC South responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

December 15, 2022

Salesperson was great both the process when good tanner and Chris are the best lots of customer service different from any dealership I have deal with More

by ernie.russell58@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orlando Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Beck & Masten Buick GMC South responded

Thank you for reaching out to us and letting us know about your recent visit. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

Dec 16, 2022 -

ernie.russell58@yahoo.com responded

process was very easy starting with mr.orlando so cool calm no what he's doing tanner and chris the best i ever deal with didnt pressure you they were on target and great at what they do

December 15, 2022

South Beck will fight for the best price. I think people are frustrated with the outrageous prices and interests rates. I do feel that there were some markups but with proper negotiation I wa More

by rconner2101
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammed Qureshi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben, Frank Nolden
Dec 16, 2022 -

Beck & Masten Buick GMC South responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

December 14, 2022

Buying my new GMC Denali HD went pretty flawlessly. The salesman that we dealt with was fantastic. I just went in for my first oil change because it was free for buying the vehicle and that was a joke. More

by hbellew
Recommend Dealer
No
Employees Worked With
I don’t know the names of the 2 guys who “helped” me. But I’m not even putting the whole crappy experience just on just them. I’m gonna say it’s everybody left a lot to be desired.
Dec 16, 2022 -

Beck & Masten Buick GMC South responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

December 14, 2022

Servicio de lo mejor con Ruben León y Edgar Ramirez. Me trataron como familia 100% recomendable More

by EDGARRAMIREZMTZ1121
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Nolden
Dec 16, 2022 -

Beck & Masten Buick GMC South responded

Apreciamos sus amables comentarios. ¡Esperamos verle de nuevo en un cercano futuro! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

December 14, 2022

Good people good service they offer customers a great deal on services and prices thanks More

by Cantujaime02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Beck & Masten Buick GMC South responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

December 14, 2022

This dealership has great service and staff. They are very good and honest with their work More

by Paula cornjeo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosie Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Beck & Masten Buick GMC South responded

I really appreciate your feedback, Paula. I love hearing from our customers and thank you for choosing us for your automotive needs. I hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

December 12, 2022

Beatriz was very patient and a great sales person to work with! Definitely recommend working with her!! More

by a_limas17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beatriz, Willie
Dec 14, 2022 -

Beck & Masten Buick GMC South responded

Thank you for your kind words about Beatriz! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

December 12, 2022

This dealership was very easy and smooth to deal with. very good service and fast! More

by drohoustontx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
Dec 14, 2022 -

Beck & Masten Buick GMC South responded

Thank you so much for leaving this awesome review of our dealership! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

...
65
...