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Beck & Masten Buick GMC South

Houston, TX

Overview
Employees
Reviews
Vehicles
4.5
2,765 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,765 reviews

April 30, 2023

They were courteous, helpful and quick to answer any questions I had and quickly found out what I wanted and needed. More

by kathy.twilley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Hernandez
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May 03, 2023 -

Beck & Masten Buick GMC South responded

Wow, your kind words took my breath away! I am so glad your recent visit was such a success, and I hope you won’t hesitate to reach out again in the future. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

April 30, 2023

I took my vehicle in 3 times for a radio issue and the issue never got resolved until Daniel Wood took care of it. I would give him more than 5 starts if I could. Had been dealing with the issue for a yea More

by Kelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Wood
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May 03, 2023 -

Beck & Masten Buick GMC South responded

Thank you for leaving us this great review! I am very happy to hear that Daniel could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

April 29, 2023

I had a good experience. Would refer others to visit. James found me a vehicle with features I was looking for. More

by andre156@HOTMAIL.COM
Recommend Dealer
Yes
Employees Worked With
James Carter
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May 01, 2023 -

Beck & Masten Buick GMC South responded

Thank you so much for sharing your car shopping experience with us, Andre. We're happy to hear you were able to find what you were looking for, including fantastic customer service from James and the rest of the Beck & Masten Buick GMC South team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

April 29, 2023

Great experience as always. 3rd vehicle purchased here and each time was good. Never pushy. Helpful and honest. More

by Joel.dickerson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orlando Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
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May 02, 2023 -

Beck & Masten Buick GMC South responded

Joel, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

April 28, 2023

Well taken care off as usual. Thanks Rosie. In and out in less than an hour. Thanks More

by MOE.MATA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosie Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2023 -

Beck & Masten Buick GMC South responded

Thank you for the wonderful review, Moe! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

April 27, 2023

Great sales team. Happy with all the services. Vehicle came in quickly. Would recommend to family and friends. More

by IOZZY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Irma
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Apr 28, 2023 -

Beck & Masten Buick GMC South responded

I cannot thank you enough for your wonderful review of Beck & Masten Buick GMC South and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

April 27, 2023

Service was great all around. Sandra gave me some much needed info for my next appt and service. More

by HEX_25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Mejorado
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Apr 28, 2023 -

Beck & Masten Buick GMC South responded

Thank you for sharing this great feedback with us. I feel our service department is what makes Beck & Masten Buick GMC South special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

April 27, 2023

Daniel in the service department was very courteous, knowledgeable and professional. He listened to a couple concerns I had and was able to resolve those issues. Great service experience More

by SanchezRay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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Apr 28, 2023 -

Beck & Masten Buick GMC South responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

April 26, 2023

Great service from the professional and friendly team that made the purchase of our new GMC easy 😀. More

by Kbrew35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammed Qureshi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Rodriguez , Frank Nolden
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Apr 27, 2023 -

Beck & Masten Buick GMC South responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

April 26, 2023

My service technician had excellent customer service. She went above and beyond. It was a pleasure working with her. More

by MOSES521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Setts
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Apr 28, 2023 -

Beck & Masten Buick GMC South responded

Moses, thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

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