Beck & Masten Buick GMC South
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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Great Price, No Hassles, A great experience, very professional kind and friendly. They were quick and to the point with no back and forth on price. Beat the competition with ease. Great salesman to professional kind and friendly. They were quick and to the point with no back and forth on price. Beat the competition with ease. Great salesman to deal with I fully intend to purchase my future trucks there. More
For starters, The salesman barely spoke to me when I was in to look at a vehicle I had found online. I bought a Ford (not a buick/GMC) which is probably part of the reason I wasn't treated very well. The on in to look at a vehicle I had found online. I bought a Ford (not a buick/GMC) which is probably part of the reason I wasn't treated very well. The only reason I went through with the purchase (which I shouldn't have) Is because I was there for a specific vehicle. If i was just car shopping I wouldn't have stayed for longer then 10 minutes. When I got home with my new vehicle, I noticed the inspection was out and had been out since July (still out as I'm writing this). Looked at a CarFax report, the only two things I could find on the vehicle was the original purchase and the emmisions failure. In other words, they took the car in, failed it, then turned around and sold it. Keep in mind I did not purchase a warranty as for the Factory Warranty should be valid until 2015 (or 36K miles) (60K On the power train) although the aftermarket parts automatically voided my warranty. Reason the car failed, the original owner had removed the Catalyc Converters (Typical in a sports car). They took care of the car and provided me with a loaner (the only good thing I got from them) and told me to drive for a few hundred miles and inspect it. So I did, failed again. Went through the process one more time and the car is still not passing. ALL THEY CAN TELL ME IS "Ehhh just drive it for a few hundred miles and i'll put a little bit of gas in it next time you bring it in". And i gave them a good trade in (low mile V6 mustang with aftermarket stereo, no dents/dings mint condition interior) and my car was filthy after they "Detailed" it. I would NOT recommend buying a car from this dealer. At least NOT the Pre-Owned section anyways. More
We are very pleased with our new Buick Enclave. Anthony Morelli was friendly, helpful, and had a no nonsense approach which we really appreciated. We will be recommending him and the dealership to others. Morelli was friendly, helpful, and had a no nonsense approach which we really appreciated. We will be recommending him and the dealership to others. More
Me and my husband were very well taken care of. We were very pleased with Tony he helped us out to the fullest. We definitely recommenend him to Family and friends!! very pleased with Tony he helped us out to the fullest. We definitely recommenend him to Family and friends!! More
Manny Escalon's dept serviced my 2009 GMC that I had purchased at another dealership. Manny and his concern for customers is the reason I continued to have my vehicle serviced at Beck & Masten which le purchased at another dealership. Manny and his concern for customers is the reason I continued to have my vehicle serviced at Beck & Masten which led to a new vehicle sale with Robert Pfister. Robert was very professional and handled my new car purchase very well. More
The entire staff, beginning with Robert, was very nice, answered all questions professionally, but with a neat personal touch. I was happy with the final price and with the financing arrangement. Leaving answered all questions professionally, but with a neat personal touch. I was happy with the final price and with the financing arrangement. Leaving the dealership, I thought to myself that this may have been the most satisfying experience ever at an automobile dealership. That says a lot for a person who is in his senior years! Every indicator that I looked for was met with outstanding customer satisfaction. In fact, they exceeded my expectations. I left with a feeling of having met and created new friends. Larry Vaughn More
Awesome experience. Best one in my life and I am over a half century old. I will never buy from another dealership. Definitely FIVE stars!! half century old. I will never buy from another dealership. Definitely FIVE stars!! More
What a great experience!!!1 I tried to make a decision on a car more or less from the convenience of my home. I dealt with so many dealerships. I had a down payment and a Monthly max. Some of them did not on a car more or less from the convenience of my home. I dealt with so many dealerships. I had a down payment and a Monthly max. Some of them did not even take the time to call back. Others told me to step up my "Game" if I wanted a new car. Until Robert (Pfister) called me. I explained what I had to offer and he went to work. He called back in a reasonable time with offers and info. He never pressured me, but was honest and to the point. I drove more than an hour to the dealership and got the car I wanted. I paid a little more than I originally budgeted, but as the old saying goes: " You can't win them all" I can't say enough about the way I was treated. How refreshing. I recommend this dealer to anybody. (Beck and Masten South) Thank You, Leo More
OUR EXPERIENCE WITH OUR SALESMAN WAS VERY WONDERFUL DOWN TO EARTH EXPERIENCE. WE ENJOYED THE WAY ROBERT HANDLED HIS SHOWING TO US ON OUR NEW ACADIA DENALI. HE WENT THE EXTRA TO MAKE US HAPPY AND EXPLAINED I TO EARTH EXPERIENCE. WE ENJOYED THE WAY ROBERT HANDLED HIS SHOWING TO US ON OUR NEW ACADIA DENALI. HE WENT THE EXTRA TO MAKE US HAPPY AND EXPLAINED IN DETAIL THE WHOLE SYSTEM FROM GPS, RADIO, AND, OF COURSE OUR ONSTAR. WE WILL SPREAD THE WORD TO ANY FRIENDS WE KNOW TO TALK WITH ROBERT-HE IS ONE GREAT SALESMAN AND HAS THE ANSWERS IN FULL DETAILS FOR OUR NEW SUV. THANK YOU FOR MAKING OUR NEW CAR BUYING EASY. RONNIE AND BIRDIE SELK More