Beck & Masten Buick GMC South

Bad Truck....GREAT Service!!!! The team at Beck n Masten South is AH-Mazing!!!!! I got ahold of a bad truck (mechanically), they worked night and day to put me into another truck a The team at Beck n Masten South is AH-Mazing!!!!! I got ahold of a bad truck (mechanically), they worked night and day to put me into another truck and make the situation right. Every team member involved should pat themselves on the back. This is my 3 vehicle from Beck n Masten....never had a bad experience. This last situation could have been much, much worse, but the professionalism and compassion that was shown blew me away! Thank you guys for making me a happy GMC owner!!!! More

Sorry Recall Svc Follow Thru My 2007 Saturn Ion's involved w/the massive GMC recalls for the ignition switch. I took it in to Beck & Masten, Gulf Fwy, Houston & was told parts h My 2007 Saturn Ion's involved w/the massive GMC recalls for the ignition switch. I took it in to Beck & Masten, Gulf Fwy, Houston & was told parts had to be ordered because they weren't able to keep up w/the demand. I said, Ok, fine. 6 weeks later they called to say parts were in & to schedule an appt. to get recall svc done. I said, great, let's do it @ 7:00 am, Tues., Sept. 30. Today, is that day. I took off from work to make this happen. I hand over my recall appt. letter, the svc guy looks up the info on my car & says, "let me check if the parts are here." It takes a phone call to the parts dept. & him walking back there to check himselft to tell me they don't have the parts. WHAT!!!!!!!! You order the parts, they come in, you call me to come in, I come in, AND YOU DON'T HAVE THE PARTS!!!!!!!!! I know they're swamped, but come on. I don't have the time to waste because of their broken process. He's offering me gas for my inconvenience but that little Saturn only holds 13 gallons. I will have lost almost $200 in income by the time this is done as it will be my 3rd personal visit to the dealership to make this happen. More

Excellent Service Justin Seureau is a wonderful, highly-skilled sales representative, who made the purchase of our new Yukon XL a smooth and seamless transaction, from Justin Seureau is a wonderful, highly-skilled sales representative, who made the purchase of our new Yukon XL a smooth and seamless transaction, from start to finish. Beck and Masten is so fortunate that this young man is a part of their sales team. We knew what we were looking for the day we first contacted Justin, and he fully understood that, and there was no typical salesman aggression...simply guidance in the right direction. We will not hesitate to recommend Beck and Masten, and Justin, to friends and family who are searching for a quality vehicle. Thank you, Justin, and Beck and Masten. The Keeners More

Let Down! Purchased a "certified " preowned piece of junk vehicle that has been plagued with problems since I drove it home! Horrible service past the sale, w Purchased a "certified " preowned piece of junk vehicle that has been plagued with problems since I drove it home! Horrible service past the sale, waste! More

Justin did a great job communicating with us and working on the best deal for our family. He was honest and helpful. He was not pushy and did not get put of did a great job communicating with us and working on the best deal for our family. He was honest and helpful. He was not pushy and did not get put off when we wanted to look at another dealership. We did not feel pressured to make the deal quickly and that was appreciated. Very nice young man. Our finance representative was also very helpful and was able to answer questions for us to make us feel at ease. More

Ask for Justin! I just bought a 2015 GMC Terrain and I love it! I am very particular and know what I want. Justin Seureau was patient and spent almost a week findin I just bought a 2015 GMC Terrain and I love it! I am very particular and know what I want. Justin Seureau was patient and spent almost a week finding exactly what I wanted and for amazing price! He's not the typical salesman, he takes his time to explain everything an you can tell that he genuinely cares. I definitely would recommend Beck & Masten Gulf Freeway, and most importantly, ask to speak to Justin if you want a great experience. More

New YUKON. Justin Seureau was great to work with had us in our new YUKON quick.... I will defintely spread the word and use him again in the future. Justin Seureau was great to work with had us in our new YUKON quick.... I will defintely spread the word and use him again in the future. More

Love driving my new GMC Terrain Great customer service, the salesman didn't try to force a sale like most other places will. I really enjoyed how they took their time to show us the Great customer service, the salesman didn't try to force a sale like most other places will. I really enjoyed how they took their time to show us the vehicle and help us understand what we were buying. More

Excellent service! The Yukon Denali rocks!!!! Justin was excellent. His customer service was second to none. He was not only friendly, but we can tell that he cared. He went over every detail of t Justin was excellent. His customer service was second to none. He was not only friendly, but we can tell that he cared. He went over every detail of the Denali in order to make me feel comfortable with all of gadgets. I love it! Thanks Justin! I will tell everyone to come visit you !! BT More