Beck & Masten Buick GMC South

Recall , Recall on my Enclave was to take one hour. Instead, I waited 4 hours for this fix. Had already taken car for recall previously and after a couple e ho Recall on my Enclave was to take one hour. Instead, I waited 4 hours for this fix. Had already taken car for recall previously and after a couple e hours was told they didn't have the liftgate fix available. Very disorganized. Very disappointed in this slow service. More

Great Service by Rafael Benavides Mr. Rafael Benavides is an excellent salesman! he helped my husband Cipriano Rodriguez and I Alma Yanez get into our new 2014 Ford Fiesta! we will rec Mr. Rafael Benavides is an excellent salesman! he helped my husband Cipriano Rodriguez and I Alma Yanez get into our new 2014 Ford Fiesta! we will recommend Mr. .Benavides to all our family and friends!! thank you so much for all the hard work you did Mr. Rafael Benavides !! More

Correcting an issue Hats off to Jason Beck who personally saw to it that my truck (prior issues) was taken care of and returned to me in a timely manner. I am not going t Hats off to Jason Beck who personally saw to it that my truck (prior issues) was taken care of and returned to me in a timely manner. I am not going to sugar coat it and say everything has been a 10 at Beck Masten but when you have an owner who steps up to the plate like Jason did. THAT'S CUSTOMER SERVICE!!!.......................now to find my wife an Enclave lol. More

Rafael at Beck & Masten is excellent to deal with Rafael at Beck & Masten was an amazing person to deal with. He was honest, informative, and not pushy at all. These are rare traits from what I am acc Rafael at Beck & Masten was an amazing person to deal with. He was honest, informative, and not pushy at all. These are rare traits from what I am accustom to when buying a vehicle. He also went well out of his way to take care of an issue we saw with the paint on the truck without me even saying anything about it. I also noticed as I was waiting,that all of the staff there were very friendly and kind to everyone they encountered. Thank you Rafael for your help!! More

Great Place to buy a Vehicle!!! After going to 9 different dealerships beck and masten dealership hands down gave me the best customer service experience ever. Mr. Francisco Olivos a After going to 9 different dealerships beck and masten dealership hands down gave me the best customer service experience ever. Mr. Francisco Olivos and Anthony Morelli made my buying process go seamless. I got exactly anything I was wanting in my new vehicle. Im definitely impressed. Thank you guys!!!! More

No hassle service! We had such a great experience and would definitely recommend to a friend. Rene was super friendly and knowledgeable about what he was selling. Throug We had such a great experience and would definitely recommend to a friend. Rene was super friendly and knowledgeable about what he was selling. Throughout the entire experience we were treated kindly and with respect. More

Should be named Bait and Manipulation Found the exact truck that I wanted at another dealer and they offered me a what I thought was a fair price. After a quick online search I see the sam Found the exact truck that I wanted at another dealer and they offered me a what I thought was a fair price. After a quick online search I see the same truck for $2000 less as a special offer. So I emailed them the listed VIN and told them I was ready to buy that truck at that price. The online guy never would email me an answer. He was at fleet, selling a lot of vehicles and hadn't had breakfast. I guess I was supposed to feel sorry for him and think I was missing out on something? So I called and he answered right away. He said hadn't had time to check email all day (this is the Internet salesman!) I said please don't waste my time, if you have the truck at that price I'll head your way. Yes we have it come right now he said. I get there with a friend (who will also be in the market for a vehicle soon) and he is too busy to meet with me so I get another guy. Nice guy and the truck was ready for a test drive when I arrived. He wanted to check my trade in which takes about an hour and it's a ridiculous offer. Then he quickly gives me a monthly payment amount. So I said I'll just buy the truck and sell my old one myself. He said I did not qualify for the discount price. I said why not and he flashed a piece of paper at me and told me I was on the "do not call list." At this point I thought he was joking so I said take me off and let's make a deal. He said we can't do that and offered me the same price as the first dealer. Then he kept talking about what a great price it was and how they needed to at least make a small profit. I asked once more if he would honor the website price which I showed him a printout. He said no. WOW! I went back to the first dealer who told me from the start this would happen. Apparently they do it all the time. Thank you Beck and Maston for wasting 2 hours of my life that I can't get back. With all the regulation these days I can't believe this scam is legal. They obviously have no problem with deceptive practices -- who knows what else they get away with. Do not call list ....lol More

Great! I always have a good experience when I bring my car in for service. Rosie is great and takes care of me. Service is always done the right way, and I I always have a good experience when I bring my car in for service. Rosie is great and takes care of me. Service is always done the right way, and I have never had a problem after the service has been performed. The waiting room is always clean and comfortable to wait in. Everyone there is always nice and friendly. I wouldn't take my care anywhere else. More

GREAT SERVICE Came in after 9 am to get my Saturn Vue checked. I was informed by Charlie it would be a long wait I could leave it or come back. I told Him it okay i Came in after 9 am to get my Saturn Vue checked. I was informed by Charlie it would be a long wait I could leave it or come back. I told Him it okay i'll come back walked out the office into Mr. Manny he asked me if I was taken care of. I told him no. He said we gonna take care of you today. He told Charlie to get me a rent a car for 2 days and solve my problem. Charlie got my SUV in and out in 1 day and I told him to please keep my bill under $700.00 my bill was 675.26.. I was thankful because I'm retired and my income is minimum. I will say THANK YOU FOR A JOB WELL DONE. More

xxx Dealership dont honor nothing Baught a 07 jeep Grand Cherokee srt8 from them trouble since the first week i had it. Dont wanna own up to fixing it. Vehicles been in and out the sho Baught a 07 jeep Grand Cherokee srt8 from them trouble since the first week i had it. Dont wanna own up to fixing it. Vehicles been in and out the shop and ive had it 3 months. What a discrase of a place to call a dealer. more like we sell xxx come on in. More