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Beck & Masten Buick GMC South
Houston, TX
2,878 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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Showing 2,878 reviews
July 09, 2017
Service Department I took my vehicle for an oil change and tire rotation. The service didn't took long. And I was satisfied with the work they did on my vehicle. Will co I took my vehicle for an oil change and tire rotation. The service didn't took long. And I was satisfied with the work they did on my vehicle. Will come back definitely! More
by ash1243
Employees Worked With
Rosaena Vasquez & Toni
July 08, 2017
Excellent Customer service Gabbi did an excellent job of keeping me informed on the progress of my repair. I really appreciate the fact that she went above and beyond for me. Gabbi did an excellent job of keeping me informed on the progress of my repair. I really appreciate the fact that she went above and beyond for me. Very professional and curtious. She is a great asset to the service department. Toni in the cashiers office was also very gracious with her help. She was very polite and professional. Also a great asset to the department. More
by Sharon F Charo
Employees Worked With
Gabrielle Cano and Toni
July 08, 2017
2015 GMC Sierra Service Great customer service. Took in my 2015 GMC Sierra for service. Dropped truck and was ready for pick up as promised. Quick in and out. Great customer service. Took in my 2015 GMC Sierra for service. Dropped truck and was ready for pick up as promised. Quick in and out. More
by Mig
Employees Worked With
Rosie Hernandez
July 08, 2017
Service Department Took Vehicle in for oil change along with tire rotation and the job was completed in timely manner. Did not have to spend the entire day waiting for Took Vehicle in for oil change along with tire rotation and the job was completed in timely manner. Did not have to spend the entire day waiting for oil change like other dealers. More
by mp1809
Employees Worked With
Toni-66415
July 07, 2017
Oil Change, Rotation-fluids checked Appointment and Service was terrific. They were true to their word-waited for oil change, rotation,etc and it was done in 1 hour. Highly recommend t Appointment and Service was terrific. They were true to their word-waited for oil change, rotation,etc and it was done in 1 hour. Highly recommend this dealership. More
by Christine Rapacki
Employees Worked With
I only worked with front desk employees and check out and they were super.
July 07, 2017
Service is always professional I've been doing my maintenance and oil changes here since 2013 for my GMC truck. The service is always top notch, friendly and shop run by top techs. I've been doing my maintenance and oil changes here since 2013 for my GMC truck. The service is always top notch, friendly and shop run by top techs. More
by J Delgado
Employees Worked With
Manny Escalon
July 07, 2017
Vehicle service I got great service at time of purchase and when I returned to service my GMC YUKON. Also was pleased with my price and pymt I got great service at time of purchase and when I returned to service my GMC YUKON. Also was pleased with my price and pymt More
by Rosa1515
Employees Worked With
Rosie Hernandez
July 06, 2017
Great customer service Everyone here at Beck & Master is very professional and friendly they make me feel welcomed and comfortable every time I come to get service done on m Everyone here at Beck & Master is very professional and friendly they make me feel welcomed and comfortable every time I come to get service done on my truck. I don't regret the purchase of my vehicle at this location and there will be more in the future. More
by Irma1961
Employees Worked With
Jamie Ward
July 06, 2017
Beyond impressed Karla M. was the perfect mix of friendly, knowledgeable, and understanding. She explained what needed to happen, but more importantly she gave a truth Karla M. was the perfect mix of friendly, knowledgeable, and understanding. She explained what needed to happen, but more importantly she gave a truthful explaining of what to expect. I couldn't be more thankful. I will drive from the NRG stadium area to this dealership from now on. More
by Loneoso
Employees Worked With
Karla Menchaca
July 05, 2017
very good service. employees are so friendly. Great service. Great employees.always a pleasure going to get my oil change. Nice employees. Every time I go to Beck and Master to get my oil change I Great service. Great employees.always a pleasure going to get my oil change. Nice employees. Every time I go to Beck and Master to get my oil change I never have to wait a long time and it's so clean. More
by ayala
Employees Worked With
Ilse
