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Beck & Masten Buick GMC South
Houston, TX
2,879 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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Showing 2,879 reviews
July 11, 2017
Great Service! Went to dealership to fix a rattling noise due to prior catalytic converter replacement. The warranty had expired but they replaced the part with no l Went to dealership to fix a rattling noise due to prior catalytic converter replacement. The warranty had expired but they replaced the part with no labor charge. The service was very quick. Very good customer service. More
by B&MReview
Employees Worked With
Rogelio Paredes
July 11, 2017
Oil Change Every time I visit the service department at Beck and Masten South, whether it's for an oil change or something more serious for my vehicle, I receiv Every time I visit the service department at Beck and Masten South, whether it's for an oil change or something more serious for my vehicle, I receive a friendly greeting by every employee I come in contact with. Today I was in for an oil change and was in and out in a short time. More
by Randy
Employees Worked With
Rose Vasquez
July 11, 2017
service Jamie was above and beyond service, very professional, and answered all my questions, the time to check and repair my car was excellent. great job. an Jamie was above and beyond service, very professional, and answered all my questions, the time to check and repair my car was excellent. great job. and Toni she was very professional and explained me all the charges in my bill, excellent service, great job. More
by chay
Employees Worked With
Toni at cashier, Jamie Ward
July 11, 2017
Oil Change & Tire Roatation Gabrielle was responsive to my time constraints and provided took the time to go over the multi-point vehicle inspection checklist. I had an appointm Gabrielle was responsive to my time constraints and provided took the time to go over the multi-point vehicle inspection checklist. I had an appointment and my service was performed timely. More
by Ellyson F. Dyson, Jr.
Employees Worked With
Toni, Gabrielle Cano
July 10, 2017
The service was great and they didnt make me wait long. my vin #CZI54669, I WENT IN FOR AN OIL CHANGE AND THE SERVICE WAS EXCELLENT I WOULD RECOMEND THIS DEALERSHIP. there IS NO HASSLE, NO WAIT AND GOOD SER my vin #CZI54669, I WENT IN FOR AN OIL CHANGE AND THE SERVICE WAS EXCELLENT I WOULD RECOMEND THIS DEALERSHIP. there IS NO HASSLE, NO WAIT AND GOOD SERVICE More
by mADELYNNE1
Employees Worked With
iSLE GREAT CUSTOMER SERVICE
July 10, 2017
Great Service Rosie has always giving me great service. She has always went out her way to try and get my truck back to me as soon as possible. David Rosie has always giving me great service. She has always went out her way to try and get my truck back to me as soon as possible. David More
by 2012 GMC vin# 2CF204481
Employees Worked With
Rosie Hernandez
July 10, 2017
Always friendly and ready to assist you. I never have had a bad experience. The service personnel are always readily to help you in anyway. They ask if you would like something to drink or a I never have had a bad experience. The service personnel are always readily to help you in anyway. They ask if you would like something to drink or a snack and the waiting area is always very clean. More
by rieb115
Employees Worked With
Toni
July 10, 2017
Oil change My experience today at this dealership was very good. I came in for an oil change and tire rotation and was told it will probably take about 2 hours, My experience today at this dealership was very good. I came in for an oil change and tire rotation and was told it will probably take about 2 hours, but I was out within an hour. More
by EsmeraldaO
Employees Worked With
Rosaena Vasquez and Toni
July 10, 2017
In and Out Service Vin #GB663669 Everything was explained thoroughly and completed promptly. I was quoted 1 hour and a half and I was out within the hour. The waiting area was clean a Everything was explained thoroughly and completed promptly. I was quoted 1 hour and a half and I was out within the hour. The waiting area was clean and cookies and coffee was constantly being refreshed. More
by 2016 Buick #GB663669
Employees Worked With
Karla Menchaca, Jocelyne
July 10, 2017
Five Star Service Isle was exceptionally professional. I came in for a routine oil change with a seven am appointment. I was promptly waited on. I was in and out with Isle was exceptionally professional. I came in for a routine oil change with a seven am appointment. I was promptly waited on. I was in and out within an hour. VIN #4cf226378 More
by MMDumas
Employees Worked With
Ilse and Toni
