Beck & Masten Buick GMC South

Oil Change, tire rotation and balance Karla is very attentive, great customer service. My truck is well taken care of here. Manny takes the time to get to know his customers. Karla is very attentive, great customer service. My truck is well taken care of here. Manny takes the time to get to know his customers. More

Oil Change and Tire rotation Rosaena Vasquez did a great job of making my service a great experience, fast and courteous. This is the kind of service that makes a person want to c Rosaena Vasquez did a great job of making my service a great experience, fast and courteous. This is the kind of service that makes a person want to continue to come back for future purchases. More

5000 mile service, Oil change Karla Menchaca always does an awesome job. She always works hard to get answers to whatever problem I may have with my truck. All the staff in the Ser Karla Menchaca always does an awesome job. She always works hard to get answers to whatever problem I may have with my truck. All the staff in the Service department always have a friendly attitude. I live in Humble and would rather go 35 miles for my Truck's service than go to any other dealer. More

Excellent service Karla Menchaca. I speak highly of her she knows what she's doing and I will refer her to anybody she is excellent and caring Karla Menchaca. I speak highly of her she knows what she's doing and I will refer her to anybody she is excellent and caring More

DISHONEST & BAD TREATMENT OF RETURNING CUSTOMERS Wheels & tires got stolen. Asked for appraisal to trade vehicle. Salesman Jonathan Rodriguez and Jorge Gomez manager in preowned dept.(who appraised Wheels & tires got stolen. Asked for appraisal to trade vehicle. Salesman Jonathan Rodriguez and Jorge Gomez manager in preowned dept.(who appraised the vehicle) and Tommy the shop foreman agreed there was 8K in damages. A mechanic not affiliated with the dealership inspected it and found it had NO DAMAGES!! They were lying to achieve a lower appraisal to benefit themselves even though this was the FOURTH vehicle my son bought from them. This is how you VIP your customers? IN THIS CASE A LOYAL CUSTOMER WHO RETURNED TO YOU TO PURCHASE VEHICLES FROM YOU!!!! A TOTAL OF FOUR VEHICLES!!!! NOT EVEN A LOANER CAR WAS OFFERED TO HIM WHICH IS ONE OF THE AMENITIES THEY BRAG ABOUT ON THEIR SITE!!! :( More

oil change review I love how fast and efficient these guys work. everyone is always friendly, smiling, and polite. my oil change n tire rotation was so fast. i come fro I love how fast and efficient these guys work. everyone is always friendly, smiling, and polite. my oil change n tire rotation was so fast. i come from Bacliff, Tx for an oil change or any other services. jamie always takes care of me. and also a young lady named Gabby! i showed up and was in and out in 50 minutes. i recommend everyone go here and its low costing. More

Thorough Service Rose and Jocelyn were very helpful getting my oil change and alignment taken care of in a timely manner. They were very thorough and informative. They Rose and Jocelyn were very helpful getting my oil change and alignment taken care of in a timely manner. They were very thorough and informative. They were also instrumental in price matching a coupon during my visit! More

GREAT CUSTOMER SERVICE AND COMMUNICATION Great crew all around. My advisor was Gabby she was very friendly and kept me up to date on my trk and what was covered under warranty and so forth. A Great crew all around. My advisor was Gabby she was very friendly and kept me up to date on my trk and what was covered under warranty and so forth. Also able to get my more information on other items I had questions on. Toni helped with a fast checkout on my lunch break. More

Service experience Have used Beck & Masten for service for about two years. GMC 3500 Denali and Chevrolet 3500 High Country. Always use Rosaena Vasquez for service, she Have used Beck & Masten for service for about two years. GMC 3500 Denali and Chevrolet 3500 High Country. Always use Rosaena Vasquez for service, she is very knowledgeable and helpful. Up to date on any recalls and service needs. Returns calls promptly and calls when truck is ready for pick up. Very friendly and a pleasure to deal with. More

Excellent service Gabrielle ( Gaby) and Toni were very helpful and provided excellent service I will highly recommend getting your vehicle taken care of at this dea Gabrielle ( Gaby) and Toni were very helpful and provided excellent service I will highly recommend getting your vehicle taken care of at this dealership More