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Beck & Masten Buick GMC South

Houston, TX

4.6
2,879 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,879 reviews

July 19, 2017

Awesome service staff!! Fast, efficient, and courteous from the moment I stepped out of my car. I asked of any restaurants within walking distance and they said they could s More

by Penguins01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The shuttle guy. Sorry I didn't ask for his name. , Rosie Hernandez
Jul 19, 2017 -

Beck & Masten Buick GMC South responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Manny Escalon | Service Manager

July 19, 2017

Service on Truck I took my truck into it's due service and service department was very helpful, great team work by all! Service department should keep doing what they More

by Robert G7802
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gaby Cano
Jul 20, 2017 -

Beck & Masten Buick GMC South responded

Thanks for your outstanding review, Robert! I'm very happy to hear that our service department was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards. Manny Escalon | Service Manager

July 19, 2017

BETTER THAN THE DEALER I GOT MY TRUCK FROM I CALLED TO SEE IF THEY CAN HELP ME GET MY AC REPAIRED SINCE MY DEALER WAS GOING TO TAKE 2 MONTHS TO FIX MY TRUCK AND WHEN I CALLED GABY CANO WAS SO H More

by DATDUDE713
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
GABY CANO
Jul 20, 2017 -

Beck & Masten Buick GMC South responded

I'm glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Beck & Masten Buick GMC South for your vehicle needs. Regards. Manny Escalon | Service Manager

July 18, 2017

Great Service Rosie always takes care of me! She will always do her best to get me a loaner and works around my schedule because she knows I have a job too. The coo More

by Shearin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Hernandez
Jul 19, 2017 -

Beck & Masten Buick GMC South responded

Hi Shearin and thanks for the great feedback! We're very happy that Rosie was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Manny Escalon | Service Manager

July 17, 2017

Great Service, Friendly Staff My brother took my truck to get service for Engine Light ON and Fuel Injectors, Rogelio and Toni took good care of him. He had a good experience, jus More

by Oscar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rogelio Paredes, Toni
Jul 17, 2017 -

Beck & Masten Buick GMC South responded

Hey, Oscar and thank you for the amazing review! We can't tell you enough how much your customer loyalty means to us. We are very happy that we've had the opportunity to serve you and your family over the last 6 years. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Manny Escalon | Service Manager

July 17, 2017

Awsome place Awesome place to go buy a car and for them to do Service on my car. Very Nice people!! (My No# is 6E6293760). They have good Cookies!! More

by janie2153
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni, Jamie Ward
Jul 18, 2017 -

Beck & Masten Buick GMC South responded

We appreciate your review! Thank you for choosing Beck & Masten Buick GMC South for your automotive needs. Sincerely, Manny Escalon | Service Manager

July 15, 2017

Great experience Staff is always friendly and helpful. Explain everything thoroughly. Rogelio and Jocelyne were both a pleasure to work with. Beck and Masten always More

by chat125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rogelio Paredes, Jocelyn Rangel
Jul 17, 2017 -

Beck & Masten Buick GMC South responded

Thank you for taking the time to write this review. We are pleased to hear that Rogelio and Jocelyne were able to provide an efficient and overall positive experience. Sincerely, Manny Escalon | Service Manager

July 14, 2017

Good Service Ilse was very helpful and informative. Good customer service and she got my car back quickly and I was done within an hour. Thank you! More

by Allison
Recommend Dealer
Yes
Employees Worked With
Ilse. GR337062
Jul 17, 2017 -

Beck & Masten Buick GMC South responded

Thanks for your outstanding review, Allison! I'm very happy to hear that Ilse was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Manny Escalon | Service Manager

July 14, 2017

Thanks for everything Rosaena is great :) GR176582. thanks for everything staff very friendly I went for oil change and for same price they rotated my tires too they did a great job More

by Magie04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni
Jul 14, 2017 -

Beck & Masten Buick GMC South responded

We appreciate your review! Thank you for choosing Beck & Masten Buick GMC South for your automotive needs. Sincerely, Manny Escalon | Service Manager

July 14, 2017

Would Recommend XE6148480. Since I bought my car I have always brought it to get it serviced at this dealership. They are always helpful and friendly. Thanks! More

by s.martinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosaena Vasquez
Jul 17, 2017 -

Beck & Masten Buick GMC South responded

We appreciate your review! Thank you for choosing Beck & Masten Buick GMC South for your automotive needs. Sincerely, Manny Escalon | Service Manager

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