Beck & Masten Buick GMC South

Started from the bottom. I visit the dealership for ALL my vehicle needs...this should be the end of my rview. need i say more, well yes i can. Jaime wasn't in today and he i I visit the dealership for ALL my vehicle needs...this should be the end of my rview. need i say more, well yes i can. Jaime wasn't in today and he is my go to so I staeted my service encounter with Gaby. She listened understood my concerns and set the visit in motion. When i eventually went to the repair bay to have lunch Tommy, whom I had requested be my service mechanic, immediately told me how far he had gotten on my multi point check speaking with me about my vehicle and concerns as if it were his and even reccomending what my next one shoyld be if i move on from this vehicle. Nothing is in disrepair it just needed some TLC and Tommy. I knew where my car was and what was next throughout the entire process partly due to the winshild rep who also kept me informed, he was on point. I was having multiple services so I spoke with quite a few ppl in the department and ALL were friendly. I left the dealership in a timely fashion and when it was time to check out Jocelyn even assited me with COUPONS!!!!! She doesnt know this but I love coupons and the fact that she pleasntly took the time to look at my fees and suggest the best coupon to use was the icing on the cake. Without a doubt I will not only be back all my service but i will definetly be purchasing my next vehicle here. Thanks guys . I know this review is sorta rambling but soooo much went on while I was there so quicly AND i am satisfied More

continueing great service I took my truck back because I was having issues with my blue tooth and radio. I dropped off my truck and quickly received a loaner car while They loc I took my truck back because I was having issues with my blue tooth and radio. I dropped off my truck and quickly received a loaner car while They located the problems and corrected them In a timely manner. When I picked my truck up I was pleasantly surprised when they brought my truck up front I thought it was the wrong truck they had washed it so clean it looked bran new. I was quite satisfied with there service. More

General Service Great customer service every time I go. Jamie is just an excellent service advisor, very knowledgeable. Everyone is always looking out to make sure I Great customer service every time I go. Jamie is just an excellent service advisor, very knowledgeable. Everyone is always looking out to make sure I am taken care of. More

Great service Beck & Masten South as a whole is amazing, from service all the way to sales. I came in without an appointment and was out within a reasonable time. W Beck & Masten South as a whole is amazing, from service all the way to sales. I came in without an appointment and was out within a reasonable time. While I waited for my truck to be completed I struck up a conversation with a salesman who wasn't like any typical salesman. He was more informative and not pushy into getting me to trade my truck in for a newer model. More

great deal on multiple services the service is always friendly and very professional. i would definitely recommend the service and sales department at Beck and Master South. you can' the service is always friendly and very professional. i would definitely recommend the service and sales department at Beck and Master South. you can't go wrong with the fresh cookies either! More

Great Service Staff was really nice and did a great job on my car!!! They even patched/plugged my tire free of charge. I would recommend them to everyone! Staff was really nice and did a great job on my car!!! They even patched/plugged my tire free of charge. I would recommend them to everyone! More

Warranty part replacement with no issues Warranty part replacement and while I was there they agreed to replace another part under warranty. There was some delay between getting the part and Warranty part replacement and while I was there they agreed to replace another part under warranty. There was some delay between getting the part and putting it on so you have to stay on top of that but the actual on site experience with Karla as fine. More

Everything was awesome!! Excellent job from the very beginning truth the end enjoy the atmosphere on the dealership when I waiting for my truck Get Repair after all exelent jo Excellent job from the very beginning truth the end enjoy the atmosphere on the dealership when I waiting for my truck Get Repair after all exelent job. More

Service The service here is wonderful especially the young lady name Rosa who you give your information to when entering the service door. She is very profess The service here is wonderful especially the young lady name Rosa who you give your information to when entering the service door. She is very professional and knowledgeable. She has patience and a very pleasant attitude. It has not been a time that I have been there and service has been bad. Everyone there is very nice but Rose is the best!! What makes her the best is that she gives you a breakdown of what is needed of your vehicle and makes sure everything is checked and running smoothly with your vehicle before he/she leaves. If they haven't given her raise lately she deserves one now! More

Battery Problem Was having problem with battery in my truck, took it in and Rogelio P. checked it and advised me it was not holding charge. Put new battery and got m Was having problem with battery in my truck, took it in and Rogelio P. checked it and advised me it was not holding charge. Put new battery and got me going again. Rogelio was very helpful and gave me excellent service. More