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Beck & Masten Buick GMC South
Houston, TX
2,836 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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Showing 2,836 reviews
July 12, 2017
Oil change Staff were friendly, knowledgable and efficient. My oil change and multi-point vehicle inspection were done quickly. Overall, it was a great experienc Staff were friendly, knowledgable and efficient. My oil change and multi-point vehicle inspection were done quickly. Overall, it was a great experience working with this dealership for service and maintenance. More
by Liz
Employees Worked With
Toni, Ilse
July 12, 2017
Very friendly and helpful Rosanna Vasquez was very sweet, helpful and informative. She seemed very caring and treating me as tho L was her only customer" Vehicle I'd #. FB Rosanna Vasquez was very sweet, helpful and informative. She seemed very caring and treating me as tho L was her only customer" Vehicle I'd #. FB 133393 More
by Lila
Employees Worked With
Rosanna Vasquez
July 12, 2017
Oil change and tire rotation! Met with manny escalon and was more than good to me! Headed over with rose, she set my services up and was very generous & polite! Sat down was done Met with manny escalon and was more than good to me! Headed over with rose, she set my services up and was very generous & polite! Sat down was done less than 30 min and toni checked me out quickly and handed my keys with no problem! Thanks Beck & Masten South! I will be coming back! More
by Djpaulofhtx
Employees Worked With
Rose, Tina , Manny Escalon
July 12, 2017
Very fast service and nice employees Very nice and friendly employees Fast service. They just start the service when I get there. I definitely will recommend it for sure. Thank you so m Very nice and friendly employees Fast service. They just start the service when I get there. I definitely will recommend it for sure. Thank you so much. More
by Miriam Padilla
Employees Worked With
Rosaena Vasquez
July 12, 2017
Great place to do Business with. EB633953 This dealership service department is wonderful. As soon as you drive in you are greeted and everyone is very courteous. Rose was my adviser and made This dealership service department is wonderful. As soon as you drive in you are greeted and everyone is very courteous. Rose was my adviser and made sure everything was taken care of. The service was completed promptly and I was on my way home in no time at all. The waiting room is clean and welcoming. This dealership is a pleasure to do business with. More
by EB633953
Employees Worked With
Rosaena Vasquez, Toni
July 12, 2017
Excellent I rate Beck and Masten SOUTH the best dealership for customer service and Sales. I would like to thank MANNY ESCALON GABRIELLA CANO and TONI DE LA ROS I rate Beck and Masten SOUTH the best dealership for customer service and Sales. I would like to thank MANNY ESCALON GABRIELLA CANO and TONI DE LA ROSA for excellent customer service, quality work, very friendly people and being prompt with my vehicle ! I very please with the repair done to my vehicle. I would recommend Beck and Masten SOUTH to everyone for Service and Sales !!! More
by Heriberto Cisneros
Employees Worked With
Other Employees :
GABRIELLA CANO, TONI DE LA ROSA, Chad Garland, Manny Escalon
July 11, 2017
Oil change Friendly staff was able to help me out with any questions was in a bit of a rush they did the oil change and I was on my way. Friendly staff was able to help me out with any questions was in a bit of a rush they did the oil change and I was on my way. More
by Jason
Employees Worked With
Isle
July 11, 2017
Great Service! Went to dealership to fix a rattling noise due to prior catalytic converter replacement. The warranty had expired but they replaced the part with no l Went to dealership to fix a rattling noise due to prior catalytic converter replacement. The warranty had expired but they replaced the part with no labor charge. The service was very quick. Very good customer service. More
by B&MReview
Employees Worked With
Rogelio Paredes
July 11, 2017
Oil Change Every time I visit the service department at Beck and Masten South, whether it's for an oil change or something more serious for my vehicle, I receiv Every time I visit the service department at Beck and Masten South, whether it's for an oil change or something more serious for my vehicle, I receive a friendly greeting by every employee I come in contact with. Today I was in for an oil change and was in and out in a short time. More
by Randy
Employees Worked With
Rose Vasquez
July 11, 2017
service Jamie was above and beyond service, very professional, and answered all my questions, the time to check and repair my car was excellent. great job. an Jamie was above and beyond service, very professional, and answered all my questions, the time to check and repair my car was excellent. great job. and Toni she was very professional and explained me all the charges in my bill, excellent service, great job. More
by chay
Employees Worked With
Toni at cashier, Jamie Ward
