Beck & Masten Buick GMC South

Customer Service was Excellent Gabrielle Cano provided good customer advice on vehicle and also viewed customer accomidation by Manny,Tv was having bad reception assisted by other e Gabrielle Cano provided good customer advice on vehicle and also viewed customer accomidation by Manny,Tv was having bad reception assisted by other employees problem fixed.Good cookies coffee not to good recommend Farmers Brothers.Excellent Service in/out. More

Customer service I went there for an.oil change. The day before 4th of July. I did not have an appointment. So I thought I was going to be there for ever. I was in and I went there for an.oil change. The day before 4th of July. I did not have an appointment. So I thought I was going to be there for ever. I was in and out in no time. I'm always satisfied taking my truck there. More

Great service department FG404588 - Have taken my truck there since purchase. Always feel Rose is very attentive and great to work with. Service department is available to ans FG404588 - Have taken my truck there since purchase. Always feel Rose is very attentive and great to work with. Service department is available to answer questions and does the job right. I will continue to bring my truck here for service. Love the people! More

Oil change The staff is warming and friendly.. Ilse and Toni were very helpful and super courteous. My oil change was performed in less than an hour. The staff is warming and friendly.. Ilse and Toni were very helpful and super courteous. My oil change was performed in less than an hour. More

Saved our lives Went in for the normal tire rotation and oil change. found out that the tires had dry rot and were also worn out. master brake cylander also had to b Went in for the normal tire rotation and oil change. found out that the tires had dry rot and were also worn out. master brake cylander also had to be replaced but that was under warranty. Thanks to Jaime for seeing all the problems More

Mohammad A Khan 11602 Corkwood Dr. Houston Tx. 77089, I always take my GMC Acadia 2011 SLT to Beck & Masten on 12820 Gulf Freeway Houston Tx.77034 I bought this vehicle from this dealer . They always prov I always take my GMC Acadia 2011 SLT to Beck & Masten on 12820 Gulf Freeway Houston Tx.77034 I bought this vehicle from this dealer . They always provide very good service, I am pleased with service. Today I took my acadia for oil change and talked to ROSAENA VASQUEZ, 82830. She is so nice , helpful and courteous . She explained me everything about the service that what extra they provide. My rear brakes were almost finished , she explained me in such a way that I would be much better off having brake job at this dealer , She convinced me and I told her go head do it so I had my Oil Change and Brake Job with reasonable price. I am very pleased with her service , She always smile when serve to customers. I tell you she is a very good asset to the company with Excellent Service. ROSAENA VASQUEZ is the Best in customer Service. She goes beyond. Mohammad Ashraf Khan 11602 Corkwood Dr. Houston TX. 77089 Email : ak06456@yahoo.com, cell # 832-606-0994 I am also pleased with Jamie Ward in Service . He also provides excellent Service. More

Oil change Had an appointment and it took no time for them to finish up the work. i have had issues in the past with services sometimes taking up to 3hrs for an Had an appointment and it took no time for them to finish up the work. i have had issues in the past with services sometimes taking up to 3hrs for an oil change and no shuttle or day car being available but other than that Gaby has been a big help. More

Best Customer Service Ever! I have been taking my truck for oil changes and maintenance since I purchased my Yukon two years ago. I love the excellent service I always receive t I have been taking my truck for oil changes and maintenance since I purchased my Yukon two years ago. I love the excellent service I always receive there. Always a smiling face to greet me! I am so grateful for Gabby, Karla and Jocelyne. Manny is truly an amazing service manager! Thank you for much for taking care of me. More

Sevice Dept Experience The Service Dept. at Beck & Masten is by far the best 'shop experiences' in town. They've work on my 2012 GMC Canon since purchased and have regularl The Service Dept. at Beck & Masten is by far the best 'shop experiences' in town. They've work on my 2012 GMC Canon since purchased and have regularly done an exceptional job! The shop work is professional, the service agents are knowledgeable and courteous, and their Manager genuinely cares about customer satisfaction and a job well done. More

Service Department Most Helpful Service advisor quoted me a time frame for the repairs to my vehicle. The time quoted time frame was spot on. Thanks for your help! Service advisor quoted me a time frame for the repairs to my vehicle. The time quoted time frame was spot on. Thanks for your help! More