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Beck & Masten Buick GMC South
Houston, TX
2,592 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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Showing 2,592 reviews
February 10, 2011
I am 42 years old and with all the vehicle purchases made over the years, never have I had an experience like the one I had with Beck and Masten. The fact that I got the ridiculous price is just the icing on over the years, never have I had an experience like the one I had with Beck and Masten. The fact that I got the ridiculous price is just the icing on the cake that was my time spent there. From the service department where I had brought my *now traded in* car for a repair to the moment before I was about to drive off in my new car and Mr. Beck himself stopped me to shake my hand and thank me for doing business at his dealership. There simply are not enough glowing adjectives to fully describe how the folks there made me feel. I must make special note of my salesman and dealership fleet manager, Thaddeus Cartwright. Thaddeus is the exception to every rule society believes about car salesman. Honesty, integrity, impeccable manners are among the many things that come to mind. I had a speech planned to deliver in my strategy to get the best price. Not necessary with Thaddeus. He IS going to give customers the best price he can. Every, single time. Even after the deal was done, he took the time to sit with me to teach me some of the amazing things my new Regal does. I never felt rushed. I never felt like I needed to let him get back to his day. I felt like the one and only customer of his day. I have already referred several friends to Thaddeus and Beck & Masten and I will continue to do so as often as I am able. More
by rdwithers
Employees Worked With
Thaddeus Cartwright, Rosie Hernandez and Shannon Elias
Helpful January 27, 2011
Had a great experience! My sales person was absolutely awesome. He worked his best to offer me the best deal and I'm very thankful for that. Everyone at Beck & Masten were great and offerd great service. awesome. He worked his best to offer me the best deal and I'm very thankful for that. Everyone at Beck & Masten were great and offerd great service. I will be sharing my experience with friends and family. More
by marna campuzano
