Beck & Masten Buick GMC South

Right before vacation! I Took my Enclave in for an oil change and they discovered other issues with my car. I was quite concerned as we were about to be leaving on our famil I Took my Enclave in for an oil change and they discovered other issues with my car. I was quite concerned as we were about to be leaving on our family vacation. I expressed my concern to my advisor, Roger Paredes, and he was very helpful in checking with my extended warranty and the mechanics to make sure I got my car back in a timely manner. Roger was very friendly and attentive and made the entire process painless. Thank you! More

Good service at a fair price Oil change with tire rotation. Also had left front tire replaced. I have been coming here ever since I purchased my new truck here over 2 years ago. V Oil change with tire rotation. Also had left front tire replaced. I have been coming here ever since I purchased my new truck here over 2 years ago. Vehicle ID# FZ179119 More

Service department was prompt and courteous Rosaena, has been the service advisor the entire 3 years I've owned my car. Every visit she is the same cordial, polite, courteous, knowledgeable, in Rosaena, has been the service advisor the entire 3 years I've owned my car. Every visit she is the same cordial, polite, courteous, knowledgeable, informative, and helpful individual. Never had a bad experience with her. Scott Wienert VIN #FR186707 More

Water Pump Repair After our water pump sprung a leak, we had it towed to this dealership for service. It's where I purchased the vehicle, and the service has always bee After our water pump sprung a leak, we had it towed to this dealership for service. It's where I purchased the vehicle, and the service has always been top notch. The repair only took a day or so, and we were able to pick it up very quickly. Jamie, our service representative, was very polite and helpful, as is everyone else there at the service department, and Jocelyne was extremely helpful with the check out, answering whatever final questions we had. I won't take my vehicle anywhere else. More

Tommy Cude Above and Beyond Tommy went above and beyond in fixing my problem with my Buick Enclave windshield wiper problem. His generosity and genuine concern made my day.Thank Tommy went above and beyond in fixing my problem with my Buick Enclave windshield wiper problem. His generosity and genuine concern made my day.Thank you! Thank you! Thank you! More

Oil Change and Tire Rotation Very quick and efficient. Great Customer service. I will recommend to others. Service Associate called once my vehicle was complete and that I coul Very quick and efficient. Great Customer service. I will recommend to others. Service Associate called once my vehicle was complete and that I could pick up my invoice from the cashier. More

Oil change Called ahead and scheduled the service... The service desk is always so nice and cheerful. They get me in and out fast! This has been my 3rd time gett Called ahead and scheduled the service... The service desk is always so nice and cheerful. They get me in and out fast! This has been my 3rd time getting my truck serviced here. I have bought 3 vehicles from this dealership and won't go anywhere else. More

BETTER THAN THE DEALER I GOT MY TRUCK FROM I CALLED TO SEE IF THEY CAN HELP ME GET MY AC REPAIRED SINCE MY DEALER WAS GOING TO TAKE 2 MONTHS TO FIX MY TRUCK AND WHEN I CALLED GABY CANO WAS SO H I CALLED TO SEE IF THEY CAN HELP ME GET MY AC REPAIRED SINCE MY DEALER WAS GOING TO TAKE 2 MONTHS TO FIX MY TRUCK AND WHEN I CALLED GABY CANO WAS SO HELPFUL AND GOT MY TRUCK IN FOR MAINTENANCE AS SOON AS I CALLED. I DROPPED OFF MY TRUCK AFTER WORK AND WAS READY BY 9AM THE NEXT DAY... WILL DEFINITELY BE GOING THERE FROM NOW ON... More

Awesome service staff!! Fast, efficient, and courteous from the moment I stepped out of my car. I asked of any restaurants within walking distance and they said they could s Fast, efficient, and courteous from the moment I stepped out of my car. I asked of any restaurants within walking distance and they said they could shuttle me to and from the restaurant of my choice. Nearby of course. It was a great experience! I will be returning for all my services! More

Service on Truck I took my truck into it's due service and service department was very helpful, great team work by all! Service department should keep doing what they I took my truck into it's due service and service department was very helpful, great team work by all! Service department should keep doing what they do, keeping in mind that there is always room for improvement. More