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Beck & Masten Buick GMC South

Houston, TX

4.6
2,838 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,838 reviews

October 16, 2017

Wonderful service for my GMC Yukon Denali I brought my truck in to repair the door handle on the passenger side. I was helped by Rosaena, Gaby, and Jocelyne. The attitudes were phenomenal!!! More

by tee,jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosaena, Gaby, and Jocelyne, Jamie Ward
Oct 16, 2017 -

Beck & Masten Buick GMC South responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Nickole Kamran Marketing and Business Development Direct: 832.775.1793 Mobile: 832.318.5905

October 09, 2017

great service because it was fast and everybody was nice and price was fair would always do my services in that location thanks all the staff l More

by lozano10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jocelyne,
Oct 16, 2017 -

Beck & Masten Buick GMC South responded

Thanks for the great review! Please come visit us if you need anything else, be it service or sales. Sincerely, Nickole Kamran Marketing and Business Development Direct: 832.775.1793 Mobile: 832.318.5905

October 07, 2017

Great service Very professional, great service very friendly. Always smiling and customer friendly. The service techs are super through. I come here for all of our More

by Bspears
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosanna Vasquez, jocelyne and service tech
Oct 16, 2017 -

Beck & Masten Buick GMC South responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Nickole Kamran Marketing and Business Development Direct: 832.775.1793 Mobile: 832.318.5905

October 06, 2017

Life Changing No flooded cars here! This was by far the best car buying experience of my life. Rafael Benavides was hands down the most courteous and helpful salesm More

by GMCMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Benavides
Oct 16, 2017 -

Beck & Masten Buick GMC South responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Nickole Kamran Marketing and Business Development Direct: 832.775.1793 Mobile: 832.318.5905

October 05, 2017

Excellent service Excellent service, great selection in cars. Rafael was very patient and helpful trying to find us the exact car we needed. Will definitely send frien More

by Nora Delia Rodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Benavides
Oct 06, 2017 -

Beck & Masten Buick GMC South responded

Hello Nora, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Rafael was there to provide you with such exceptional service. Thank you again! Sincerely, Nickole Kamran Marketing and Business Development Manager 832.775.1793

October 05, 2017

Great Customer Service Rafael was very attentive to our needs in looking for a truck, he was very friendly and professional and took great care of us! Would definitely recom More

by jae0817
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Benavides
Oct 06, 2017 -

Beck & Masten Buick GMC South responded

Congratulations on your purchase, and thank you so much for taking the time to share your feedback with us!  We work hard to make sure our guests have a remarkable experience.  We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Nickole Kamran Marketing and Business Development Manager 832.775.1793

October 05, 2017

Friendly & Fast The service team is friendly and does their best to get the work done as fast as possible! These are some Great People, who are willing to work with More

by rwd1010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Beck, Rosie Hernandez
Oct 06, 2017 -

Beck & Masten Buick GMC South responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Manny Escalon | Service Manager

October 05, 2017

Service vin # FG242747 Great to deal with, each and every visit is timely and professional, I am notified each and every time before work is done just fantastic prop to dea More

by jbfbass29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy lead service tech, Rosie Hernandez, Jamie Ward, Manny Escalon
Oct 06, 2017 -

Beck & Masten Buick GMC South responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Manny Escalon | Service Manager

October 03, 2017

GF118451 I purchased my truck at this dealership and have only serviced it here, I have been very pleased with the buying experience and more so with the ser More

by BIG D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Hernandez
Oct 05, 2017 -

Beck & Masten Buick GMC South responded

We’re delighted to hear of your positive experience at our dealership. We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Nickole Kamran Marketing and Business Development Manager 832.775.1793

September 26, 2017

Service department Toni was very helpful. She wss friendly and have amazing customee service skills. Thanks for going above and beyond to help me. Keep up the great work More

by Tiffany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni
Sep 27, 2017 -

Beck & Masten Buick GMC South responded

Hi Tiffany and thanks for the great feedback! We're very happy that Toni was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Manny Escalon | Service Manager

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