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Beck & Masten Buick GMC South

Houston, TX

4.6
2,881 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,881 reviews

July 11, 2018

MERCI8-A Franny is Great! Goes to great lengths to please customer; exhibits excellence in establishing trust in her capabilities. Service Manager exhibited I More

by janluv21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cashier: MELISSA
July 11, 2018

GABY IS GREAT! GREAT DIRECTION, STRAIGHT FORWARD AND KNOWLEDGABLE ABOUT REPAIRS. I ENJOY EVERY SERVICE I HAVE WITH HER HELP. SHE ALWAYS HAS MY BEST INTEREST AND LIST More

by Dmon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gaby Cano
Jul 16, 2018 -

Beck & Masten Buick GMC South responded

We are happy to hear you always have a great experience with us! We look forward to your next visit! Take care!

June 25, 2018

Honest & Professional After a bad experience at another dealership, we were gun shy and reluctant to move forward with another dealership experience. We were so grateful fo More

by Joe&Danie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Garza, Rafael Benavides
Jun 29, 2018 -

Beck & Masten Buick GMC South responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Beck and Masten Buick GMC South and we hope to see you again soon!

June 22, 2018

Purchasing our Tundra From the very beginning through text, and telephone conversation, to meeting, and ultimately making the decision to purchase. Our experience was top n More

by Valdezj1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Garza, Rafael Benavides
Jun 26, 2018 -

Beck & Masten Buick GMC South responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

June 10, 2018

Satisfied Customer It was an easy and fast purchase. Rafael is the best auto sales men! He was very patient with me, super honest, and the most important very helpful. I More

by Samantha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Benavides
Jun 18, 2018 -

Beck & Masten Buick GMC South responded

Wow, we're glad you had such a great experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

May 28, 2018

Happy with my purchase Rafael was very professional and helpful and always returned my text messages. I bombarded with messages for a week going back and forth, and not once More

by Allsport0618
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Benavides
Jun 02, 2018 -

Beck & Masten Buick GMC South responded

Hello, we're happy to hear you had such a positive experience with our team! Congratulations on your new vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 28, 2018

responsive Was Generous, knowledgeable and responsive to all of my needs from the time I entered the dealer to the time I exited. Thanks especially to Melissa f More

by Lucas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa
Jun 02, 2018 -

Beck & Masten Buick GMC South responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 11, 2018

Great customer service Rafael, my car salesman was awesome about showing me the car I was inquiring about and had it ready and available for my test drive when I arrived. Jo More

by Tmendez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Qureshi, Jorge Gomez, Rafael Benavides
May 17, 2018 -

Beck & Masten Buick GMC South responded

We're happy you found Rafael and our staff to be so supportive during your experience here at Beck and Masten Buick GMC South. Congratulations on your new Camaro! If you're ever in need of more help, please let us know!

April 26, 2018

Oil change Frany and Melissa were very nice and professional. I took my 3 month baby and Fabian helped me carry stroller, very nice. Fabian has great customer s More

by NANCY Isabel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Advisor Frany, Cashier Melissa, Fabian when arrived
Apr 30, 2018 -

Beck & Masten Buick GMC South responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

April 25, 2018

Outstanding!!! Rafael was extremely helpful & knowledgeable when it came to finding a good car with the features I wanted. He went out of his way to make sure everyo More

by 7uke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Benavides
Apr 27, 2018 -

Beck & Masten Buick GMC South responded

Hi, thank you for the kind words and review! We are very happy Rafael could provide you with a pleasant car buying experience! Congratulations on your new vehicle and we hope you have a great day! Take care!

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