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Beck & Masten Buick GMC South

Houston, TX

4.6
2,838 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,838 reviews

November 19, 2017

Great service and friendly staff I had an appointment for an oil and filter change, Wes greeted by Rosanna and it was nothing but smooth sailing after that. She got me logged in and d More

by Bpnovelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosaena Vasquez
Nov 19, 2017 -

Beck & Masten Buick GMC South responded

It's important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Nickole Kamran Marketing and Business Development Direct: 832.775.1793

November 07, 2017

Great service everytime I go in! The dealership is always clean and comfortable. Jamie is always polite, very knowledgeable and extremely helpful. If he is not there, I leave and sche More

by Countrygirl75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Ward
Nov 19, 2017 -

Beck & Masten Buick GMC South responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Jamie made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, Nickole Kamran Marketing and Business Development Direct: 832.775.1793

November 04, 2017

Great service Friendly... knowledgeable...professional...can’t get any better than that...bought a 2015 GMC Sierra on Halloween night 2015 and salesman Roylin Wolf More

by Jimmy driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jocelyn, Jamie Ward
Nov 06, 2017 -

Beck & Masten Buick GMC South responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Nickole Kamran Marketing and Business Development Direct: 832.775.1793

November 01, 2017

Rafael Benavidez. Best in the South East. What a great salesman. What a great dealership. Highly recommend you cme and see Rafa for the best and most honest deals in town on the MOST BEAUTIFUL More

by Dannyboy713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Benavides
Nov 06, 2017 -

Beck & Masten Buick GMC South responded

Danny, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that the team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Nickole Kamran Marketing and Business Development Direct: 832.775.1793

October 26, 2017

Ilse received me very attentively Karla did me the favor of making an appointment to check my car very nice, and in the end Jocelyne handed me the keys to my car but first I wonder how More

by Viola1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isle ,Jocelyne and Karla
Oct 27, 2017 -

Beck & Masten Buick GMC South responded

Viola, it's important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Nickole Kamran Marketing and Business Development Direct: 832.775.1793

October 26, 2017

Couteous They were all professional and friendly and the work was done in a timely matter.I would recommend them to anyone who is looking for new vehicle. More

by Michael Taylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jocelyn
Oct 27, 2017 -

Beck & Masten Buick GMC South responded

Michael, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Nickole Kamran Marketing and Business Development Direct: 832.775.1793

October 19, 2017

Excellent Service i called Friday to schedule an oil change Saturday morning. my usual service rep Jamie Ward would not be in. So Karla Menchaca, assisted me. Karla was More

by QUICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karla Menchaca, Toni
Oct 20, 2017 -

Beck & Masten Buick GMC South responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that the team assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Nickole Kamran Marketing and Business Development Direct: 832.775.1793 Mobile: 832.318.5905

October 19, 2017

Happy customer I would really like to recommend Rafael Benavides for an awesome, nice and patient salesperson if you are looking for a vehicle ask for him he will he More

by Elizondo81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Benavides
Oct 20, 2017 -

Beck & Masten Buick GMC South responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Rafael. Please let us know if we can ever help you in the future. Sincerely, Nickole Kamran Marketing and Business Development Direct: 832.775.1793 Mobile: 832.318.5905

October 19, 2017

One and Done. I contacted Rafael and he showed me what I was asking for in less than 5 minutes. He also got everything ready for me so I wasn't stuck waiting around More

by Steve Susman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Benavides
Oct 20, 2017 -

Beck & Masten Buick GMC South responded

Steve, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that Rafael provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Nickole Kamran Marketing and Business Development Direct: 832.775.1793 Mobile: 832.318.5905

October 18, 2017

Excellent customer service I called to inquire on getting an extended warranty. My service advisor was Karla Menchaca. She was very knowledgeable, very professional, and such a More

by Dennis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karla Menchaca
Oct 19, 2017 -

Beck & Masten Buick GMC South responded

Dennis, it's important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Nickole Kamran Marketing and Business Development Direct: 832.775.1793 Mobile: 832.318.5905

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