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Beck & Masten Buick GMC South

Houston, TX

4.6
2,882 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,882 reviews

October 17, 2020

Sales service was great, Pepe made the sale quick and smooth. He even went out of his way to fix minor problems with the truck I didn’t even ask him to fix! Also Gaby with service made sure I to fix any More

by Cris Builes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pepe Gomez, Gaby Andreu
Oct 19, 2020 -

Beck & Masten Buick GMC South responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 17, 2020

They took a there time to listen to my needs and wants. When signing my documents it was fast and smooth. I would recommend them More

by SOMBRA9295
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toby Ohnesorge
Oct 19, 2020 -

Beck & Masten Buick GMC South responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 17, 2020

Good service and nice excellent ppl the girls and Mr. Manny Escalón they treat you like family they help you and let you know if their is a problem with your vehicle thank you guys and god bless ya More

by M80JLM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elyza Sanchez thank you, Rosie Hernandez, Manny Escalon
Oct 20, 2020 -

Beck & Masten Buick GMC South responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 17, 2020

Third vehicle from beck and Masten dealership, great work. Rosie Hernandez was very professional and helped me out with my tail lights didn’t cost anything under warranty thanks More

by DARRELRWALSH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Hernandez
Oct 20, 2020 -

Beck & Masten Buick GMC South responded

Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 17, 2020

The experience was made very stress free thanks to Ada Pasasin. Ada answered all of our questions. I would highly recommend Beck & Masten Buick GMC South to all my friends. More

by hbnpl
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2020 -

Beck & Masten Buick GMC South responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 17, 2020

Great overall experience. The entire process was fast and easy, no pressure to complete a deal. I would return to purchase another vehicle in the the future. More

by JRR2.JOEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2020 -

Beck & Masten Buick GMC South responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 16, 2020

great service . have been doing buissness here for years and always have been completely satisfied. my vehicle is always ready on time and always returned clean. More

by REEDVYROSTEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Hernandez, Jamie Ward, Manny Escalon
Oct 19, 2020 -

Beck & Masten Buick GMC South responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 16, 2020

Thanks for your good service and follow up !!! God Bless you !!! Pepe was a great support and help with any push it was a great service More

by A.V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Gomez
Oct 19, 2020 -

Beck & Masten Buick GMC South responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 16, 2020

Best service experience , I will keep bringing my vehicles to Beck&Masten for any maintenance and repairs specially if they have friendly and professional people like the way they do More

by ORLANDOPASASIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Hernandez, Manny Escalon
Oct 19, 2020 -

Beck & Masten Buick GMC South responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

September 06, 2019

Disappointed I recently purchased a truck from here and they were supposed to call me to fix the tire sensors even though the salesman wrote down on the contract a More

by Miguel
Recommend Dealer
No
Employees Worked With
Ricardo Garza
Sep 12, 2019 -

Beck & Masten Buick GMC South responded

Thank you for reaching out to us, your concerns are taken very seriously. We know our customers’ time is valuable and we’ll take this as an area where we can improve moving forward. Sincerely, The Beck & Masten Buick GMC South Team

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