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Beck & Masten Buick GMC South

Houston, TX

4.6
2,838 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,838 reviews

March 14, 2018

Service Great dealership.....strongly recommend them. They were very helpful in helping me purchase my extended warranty for my 2016 Yukon . Karla was super f More

by Juan corrales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Hernandez
Mar 15, 2018 -

Beck & Masten Buick GMC South responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Nickole Kamran Marketing and Business Development Direct: 832.775.1793

March 13, 2018

Raphael was a very great sales rep. We came to Beck and Masten because we seen a Honda on line. He told us he would have the car on his lot in 40 minutesand h More

by Madison3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Benavides
Mar 15, 2018 -

Beck & Masten Buick GMC South responded

Madison, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Nickole Kamran Marketing and Business Development Direct: 832.775.1793

March 01, 2018

Great inventory. Great people Purchased a 2015 Buick Regal with help from Rafael. He’s honest and willing to go the extra mile for his customers. He made sure the car was thoroughl More

by CMITCH44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Benavides
Mar 14, 2018 -

Beck & Masten Buick GMC South responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, Nickole Kamran Marketing and Business Development Direct: 832.775.1793

February 27, 2018

Outstanding Me n my family went to 4 different dealerships prior to going to beck n masten. All 4 of those experiences were awful and discouraging. We have always More

by jozave53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Contreras , Rafael Benavides
Mar 14, 2018 -

Beck & Masten Buick GMC South responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Rafael & Carlos were there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Nickole Kamran Marketing and Business Development Direct: 832.775.1793

February 22, 2018

Awesome !!!!! I came in and out ! The girls there are super nice and great customer service ! They were really helpful and friendly. I recommend everyone to come by More

by Johnny123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa solis & Jocelyne Rangel & frany
Mar 14, 2018 -

Beck & Masten Buick GMC South responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Manny Escalon | Service Manager

February 21, 2018

Amazing customer service! This was an amazing first visit to this dealership. Not only was the facility spotless clean, the staff was absolutely fantastic! Everyone. Everyon More

by jermaine77063
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ilse and Melissa and another young lady next to Ilse
Mar 14, 2018 -

Beck & Masten Buick GMC South responded

We appreciate your marvelous feedback!. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Manny Escalon | Service Manager

February 19, 2018

Service Department-Gaby I keep returning to this particular dealership because they treat you like family. I would like to thank Beck & masten for having great professionals More

by Dante0813
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gaby
Feb 20, 2018 -

Beck & Masten Buick GMC South responded

Dante, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Manny Escalon | Service Manager

February 16, 2018

Purchased extended warranty from Karla. Joshlyn processed payment. Gaby took vehicle in for service. Excellent service. Facility was clean and staff was professional. Will visit More

by Codytruck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karla, Jocelyne, Gaby
Feb 20, 2018 -

Beck & Masten Buick GMC South responded

Cody, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with their overall experience. We look forward to working with you again. Sincerely, Manny Escalon | Service Manager

February 15, 2018

Great service A very comfortable place to wait for oil changes or any car sevice to get done at good pdople really recomend for future car buyers More

by Lovelove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jocelyne and frany zepeda zaval
Feb 20, 2018 -

Beck & Masten Buick GMC South responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Manny Escalon | Service Manager

February 13, 2018

service was good Good service. friendly, was in and out fast. price was good. workers were helpful. my second care at this dealer ship. will come back again More

by shelly123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jocelyn
Mar 14, 2018 -

Beck & Masten Buick GMC South responded

Thank you for the feedback, Shelly! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, Manny Escalon | Service Manager

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