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Beck & Masten Buick GMC South
Houston, TX
2,883 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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Showing 2,883 reviews
October 27, 2020
Ordered the wrong part so had to come back a second day. Ordered the wrong part so had to come back a second day. I asked the first day to air up all 4 tires. Didn’t do it. Asked again on the second. Told t Ordered the wrong part so had to come back a second day. I asked the first day to air up all 4 tires. Didn’t do it. Asked again on the second. Told they did it but since the battery cable change knocked out my sensors initially I had to drive awhile til they reset finally got a readout. Didn’t do them again. Tech told rep they were done. All he did was leave 2 of the caps off. Not the kind of service I get from my dealer where I bought it from in Indiana. Guess being big means it’s ok to skip the small things. Did it myself. Took 5 mins. More
by Rllinkimer
Verified CustomerEmployees Worked With
Gina
October 26, 2020
This dealership is friendly and kind. They help you find what you are looking for and work with you to keep it in your budget. We have bought two vehicles from here and will probably return again soon. what you are looking for and work with you to keep it in your budget. We have bought two vehicles from here and will probably return again soon. More
by ROSIE
Employees Worked With
Other Employees :
Toby Ohnesorge, Jason Beck, Chad Garland, Reed Vyrostec, Jorge Gomez, Orlando Pasasin, Rafael Benavides
October 25, 2020
La persona que nos alludo mas fue don ivan deste el pricipio q llegue a buscar la camioneta asta que tenia lo que no sotros estabamos buscando nos la mostro y aser trato asta buscar el mejor precia par pricipio q llegue a buscar la camioneta asta que tenia lo que no sotros estabamos buscando nos la mostro y aser trato asta buscar el mejor precia para nosotros gracias More
by MBRENDA1620
Employees Worked With
Mohammed Qureshi
October 25, 2020
Really good at selling the car, and awful follow through and service. We had the truck for 36 hours before the engine failed. They can’t figure it out yet and have to have an engine specialist check the car and service. We had the truck for 36 hours before the engine failed. They can’t figure it out yet and have to have an engine specialist check the car. This has been a disaster in the making. More
by NGOHARKHAY
October 24, 2020
Very good experience. Ada helped us out in every step. Wonderful customer service polite and friendly staff. Would definitely recommend this place to anyone who is interested in buying a new car Wonderful customer service polite and friendly staff. Would definitely recommend this place to anyone who is interested in buying a new car More
by ALEXLAEJ2004
Employees Worked With
October 24, 2020
One of the best car buying experiences I have had. Ruben was professional and knowledgeable about the vehicle and all the excesserys which made for a hassle free purchase. was professional and knowledgeable about the vehicle and all the excesserys which made for a hassle free purchase. More
by RESTLESWATERS
Employees Worked With
Ruben leon
October 24, 2020
Awesome dealership. Jamie in service is the best. They gave me a loaner car which I appreciate very much. Love this dealership. We have bought 4 new and 1 used car. gave me a loaner car which I appreciate very much. Love this dealership. We have bought 4 new and 1 used car. More
by Roary
Employees Worked With
Jamie Ward, Manny Escalon
October 23, 2020
I have been going to this location since I got my car, Ms. Rosie has always been good to me very respectful and friendly. Always looking forward to seen her. Ms. Rosie has always been good to me very respectful and friendly. Always looking forward to seen her. More
by EALVARADO
Employees Worked With
Rosie Hernandez
