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Beck & Masten Buick GMC South

Houston, TX

4.6
2,849 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,849 reviews

October 20, 2020

Frank and Michelle were great. Knowledgeable and friendly! I look forward to bringing my truck back for maintenance! Went way out of their way to make me happy! More

by ROBINSONJERRY741
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle
Oct 23, 2020 -

Beck & Masten Buick GMC South responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 19, 2020

Great hospitality, clean environment. I was very fortunate to deal with Mike Sparks. I will tell, text, inform everybody I know in regards of the GMC south location. More

by JESPINOZA014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sparks
Oct 21, 2020 -

Beck & Masten Buick GMC South responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 19, 2020

I was on a delivery when I noticed Beck and Masten, decided to stop and take a look. Glad I did. Nelson Torres was the first person to come out to meet me. More

by SPLODY2ME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Torres, Gustavo San Andres, Earl Alphonse, Jorge Gomez
Oct 21, 2020 -

Beck & Masten Buick GMC South responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 19, 2020

I had a good experience at the dealership. Richard answered all my questions and was very informative about the buying/financing process. I'm very satisfied with my truck. Thank You. More

by john.portillo2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Wohl, Earl Alphonse
Oct 26, 2020 -

Beck & Masten Buick GMC South responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 19, 2020

Great service by Ena! Fast and simple. I will definitely be purchasing all my vehicles with at this location. I am beyond satisfied with the service. More

by SONIAYCANTU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ena
Oct 26, 2020 -

Beck & Masten Buick GMC South responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 19, 2020

Great Dealership all around!Toby was awesome!Finance & Great Dealership all around! Toby was awesome! Finance & Warranty Team, great job! Highly recommend to our Family and Friends. We'll be back in 2 More

by DEBO144SB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toby Ohnesorge, Mohammed Qureshi, Reputation .com
Oct 22, 2020 -

Beck & Masten Buick GMC South responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 18, 2020

Service appointment was @ 8:30. Arrived early thinking I could get out earlier. It was almost 3 hrs but I not only had an oil change, I also had 1 recall. Time waiting wasn't too bad. More

by julie.smith2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ms. Nora
Oct 21, 2020 -

Beck & Masten Buick GMC South responded

Thanks for your great review, Julie. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 17, 2020

Sales service was great, Pepe made the sale quick and smooth. He even went out of his way to fix minor problems with the truck I didn’t even ask him to fix! Also Gaby with service made sure I to fix any More

by Cris Builes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pepe Gomez, Gaby Andreu
Oct 19, 2020 -

Beck & Masten Buick GMC South responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 17, 2020

They took a there time to listen to my needs and wants. When signing my documents it was fast and smooth. I would recommend them More

by SOMBRA9295
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toby Ohnesorge
Oct 19, 2020 -

Beck & Masten Buick GMC South responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 17, 2020

Good service and nice excellent ppl the girls and Mr. Manny Escalón they treat you like family they help you and let you know if their is a problem with your vehicle thank you guys and god bless ya More

by M80JLM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elyza Sanchez thank you, Rosie Hernandez, Manny Escalon
Oct 20, 2020 -

Beck & Masten Buick GMC South responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

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