Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Beck & Masten Buick GMC South
Houston, TX
2,850 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,850 reviews
January 03, 2021
Franny was helpful and the service was good. I am not sure about the quality of work yet since it’s just been a day of driving but am glad work is under warranty. sure about the quality of work yet since it’s just been a day of driving but am glad work is under warranty. More
by merih.377
Verified CustomerEmployees Worked With
Franny
January 03, 2021
It is the Best service in town I ever got in a while and they have a great service great attitude highly recommended for the service they have a great service great attitude highly recommended for the service More
by Hectorrios76
Employees Worked With
January 02, 2021
Great service, thanks to Frany for always helping me out and making sure I am always safe on the road! Will definitely be recommending my friends and family to beck south. and making sure I am always safe on the road! Will definitely be recommending my friends and family to beck south. More
by MARALF81
Employees Worked With
Frany
January 02, 2021
The lady is very kind and very professional, perfect day The lady is very kind and very professional, perfect day and she help with the price in the 2021 GMC truck great place yo buy a truck. The lady is very kind and very professional, perfect day and she help with the price in the 2021 GMC truck great place yo buy a truck. More
by DAXI19865
Employees Worked With
Jennifer
January 01, 2021
New truck unfortunately suffered a sudden and total death of the battery. I called the Service Department and reached Gaby. She had GMC Roadside Service pick up the truck and take it to the dealership. Batte of the battery. I called the Service Department and reached Gaby. She had GMC Roadside Service pick up the truck and take it to the dealership. Battery replaced at no charge plus they washed my truck. Well pleased. More
by Traf Gib
Employees Worked With
Gaby
January 01, 2021
Slow service and didn’t Fulfill there Obligation. They didn’t fill up the truck like they promised. They offered a cleaning but didn’t get it either. They didn’t put a new sticker in window so I don’t kno didn’t fill up the truck like they promised. They offered a cleaning but didn’t get it either. They didn’t put a new sticker in window so I don’t know if they even changed the oil. Everything that was said didn’t get done More
by xscorpio0329
Employees Worked With
Rosie Hernandez, Jamie Ward, Manny Escalon
January 01, 2021
Excelente servicio y precio gracias por su servicio y profesionalidad. Compare los precios y ellos tiene el mejor precio del mercado. Gracias por todo mil profesionalidad. Compare los precios y ellos tiene el mejor precio del mercado. Gracias por todo mil More
by LABELLACARO14
Employees Worked With
Rafael Benavides
December 31, 2020
Oil change and tire rotation and was there for 3.5 hours. I was even there 30 minutes early and had an appointment. Will not return for wear and tear services. I was even there 30 minutes early and had an appointment. Will not return for wear and tear services. More
by JOSE66REYNA
Employees Worked With
Other Employees :
Jason Beck, Chad Garland, Mohammed Qureshi, Rosie Hernandez, Jamie Ward, Manny Escalon, Shannon Eiler, Rafael Benavides, Reputation .com
December 31, 2020
The warranty needs to be explain better to avoid confusion with what is covered. They charge you a lot of money trying to sell that warranty and not telling you much about the deductible. confusion with what is covered. They charge you a lot of money trying to sell that warranty and not telling you much about the deductible. More
by HODG
Employees Worked With
Rosie Hernandez
