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Beck & Masten Buick GMC South
Houston, TX
2,808 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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Showing 2,808 reviews
March 18, 2021
great dealership except they do not return your calls called my advisor three times left a message to call me ,called againlike pulling teeth to able to talk to another advisor in the service center to f called my advisor three times left a message to call me ,called againlike pulling teeth to able to talk to another advisor in the service center to find out the status of my truck More
by hoszg1
Verified CustomerEmployees Worked With
Gina Saez
March 17, 2021
This dealer shows customer care. They are professional, kind, considerate, timely, and helpful. They provided information that was not vehicle maintenance related but necessary to me as a customer to comp kind, considerate, timely, and helpful. They provided information that was not vehicle maintenance related but necessary to me as a customer to complete my vehicle registration. More
by Vje
Employees Worked With
Elyza Sanchez
March 15, 2021
Have been using this Dealer service and sales for 11 years always get good service and sales. will continue using. there is always some one knowledgable around to assist. years always get good service and sales. will continue using. there is always some one knowledgable around to assist. More
by tcude1
Employees Worked With
Other Employees :
Manny Escalon, Gina Saez
March 15, 2021
You guys had my car almost a month and it's still doing the same thing. Racist and retaliation.gave me already scratched car 640 dollars the same thing. Racist and retaliation.gave me already scratched car 640 dollars More
by discojoe615
March 14, 2021
We dealt mostly with Eliza and Joslyn at the service desk. My wife and I fell in love with these two young ladies, their professionalism, and dedicated personal attention. desk. My wife and I fell in love with these two young ladies, their professionalism, and dedicated personal attention. More
by lblermalblerma
Employees Worked With
Joslyn, Elyza Sanchez
March 14, 2021
Great customer service. Helped me get into a new 2021 GMC Acadia.helped up with our trade in, my wife loves her new suv. Ada did a fantastic job! Acadia.helped up with our trade in, my wife loves her new suv. Ada did a fantastic job! More
by JOSE.AGUIRRE09
Employees Worked With
March 13, 2021
Really know how to make the process easy for you! Totally recommend this dealership to anyone looking for a vehicle and want to be treated great! recommend this dealership to anyone looking for a vehicle and want to be treated great! More
by PAULBRYANSTOREY
Employees Worked With
March 13, 2021
Ivan Vega sold us our vehicle and made the process very easy and seamless. He was willing to help with anything and answer questions. Thanks easy and seamless. He was willing to help with anything and answer questions. Thanks More
by KrisLass
March 12, 2021
I recently had issues with my vehicle.There was an employee there by the name of Rosie ,who not only took great care of me but she went the beyond.Her attentiveness, beautiful personality, patience, a employee there by the name of Rosie ,who not only took great care of me but she went the beyond.Her attentiveness, beautiful personality, patience, and work ethics were competent and efficient.I am very grateful of how she took care of me and resolves the issues with my vehicle.Thank you RosieI appreciate your service.The service was great at Beck n Masters South. More
by Cinderella3223
March 12, 2021
I have visited Beck and Masten South several times and have received the best treatment from the entire Beck and Masten Staff. We are completely satisfied with their service. have received the best treatment from the entire Beck and Masten Staff. We are completely satisfied with their service. More
by lblermalblerma
Employees Worked With
Gina Saez, Nora Torres
