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Beck & Masten Buick GMC South

Houston, TX

Overview
Employees
Reviews
Vehicles
4.6
2,916 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,916 reviews

January 17, 2025

Came in with the intent on driving out in a new GMC Canyon. Robert Hernandez made that a great success. More

by pdcofer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Hernandez, Mohammed Qureshi
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Jan 19, 2025 -

Beck & Masten Buick GMC South responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

January 17, 2025

Noe Saenz was very helpful. I definitely recommend asking for Noe when in the market for a new GMC vehicle. More

by SANCHEZARNOLD81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Now Saenz, Mohammed Qureshi
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Jan 19, 2025 -

Beck & Masten Buick GMC South responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

January 16, 2025

Rafael is the standard for great experiences. He worked his magic and made everything easy to get through and simplified the process. He has continued to earn my business and we look forward to o More

by dlott2025
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammed Qureshi, Rafael Benavides, Roy Wolf
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Jan 18, 2025 -

Beck & Masten Buick GMC South responded

Hi, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Buick GMC South. Please don't hesitate to reach out if there's anything additional we can do for you.

January 14, 2025

Our salesman, Edgar, delivered on everything he agreed to, was very knowledgable about the product and made sure we were trained on our vehicle before we left the dealership. Had an issue with finance but More

by D2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Escobar 5 stars, Roy Wolf, Earl Alphonse
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Jan 15, 2025 -

Beck & Masten Buick GMC South responded

Hi, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Buick GMC South. If you have any further questions, please give us a call. We're always happy to help!

January 13, 2025

We had a great experience with our first EV purchase. It was a pleasure working with our agents. More

by Marq
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Joya, Willie, Roy Wolf
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Jan 15, 2025 -

Beck & Masten Buick GMC South responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 11, 2025

The service agent was unsatisfactory. She delayed calling us and keeping us informed. Did not follow through with extended warranty calls. Postponed taking the next step for a smooth tran More

by Noralitic
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrea
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Jan 16, 2025 -

Beck & Masten Buick GMC South responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Elvin Carrera Service Manager ecarrera@group1auto.com

January 11, 2025

Helpful no hasel fast and worked with me every step of the way grate customer service More

by Lcrecencio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos in sales, Roy Wolf, Earl Alphonse
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Jan 13, 2025 -

Beck & Masten Buick GMC South responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 10, 2025

Great service, great staff. Good dealership to work with. I would highly recommend them to everyone. More

by Jay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Alvarez
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Jan 12, 2025 -

Beck & Masten Buick GMC South responded

Hi Jay, your wonderful feedback and rating mean a lot to us. We hope to be of service to you again in the future. Best wishes, Beck & Masten Buick GMC South

January 09, 2025

Great sales representative and management were very easy to work with completely recommend this my second time purchasing a vehicle form there would definitely go back! More

by marcoarobles90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ena Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlando Pasasin
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Jan 11, 2025 -

Beck & Masten Buick GMC South responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 08, 2025

Andrea was awesome and very helpful and professional! She was quick and very easy to deal with. I had a very good experience at the dealership today. If needed I will be back for service. More

by Roger.Thurmond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Belman
Report | Print
Jan 09, 2025 -

Beck & Masten Buick GMC South responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Beck & Masten Buick GMC South! Please let us know if there is anything else we can do for you; we are more than happy to help!

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