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Beck & Masten Buick GMC South

Houston, TX

4.5
2,763 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,763 reviews

September 01, 2024

Ada was extremely helpful, knowledgeable and professional. She made my car buying experience nice. I would recommend Ada with your future buying needs. More

by Deb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Beck & Masten Buick GMC South responded

Hi Deb, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Buick GMC South. We hope you have a great day!

August 31, 2024

Best dealership with the best employee! Rafael helped me buy my dream car with the best rates AND got me a great price for insurance. Highly recommend Rafael! More

by Nicole Gheorghe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Beck & Masten Buick GMC South responded

Hi Nicole, we are very happy Rafael could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

August 30, 2024

Really amazing dealership, they help me and my girlfriend get her dream car a Nissan Altima, they helped us with a convenabile insurance as well. All the respect Rafael! More

by Mihai Petre
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2024 -

Beck & Masten Buick GMC South responded

Hi Mihai, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 30, 2024

Don’t come here to get your vehicle serviced. They won’t call you back if you have any issues. If you need to leave your vehicle for a couple of days because of short staff, they don’t give out l More

by jennyedgarerik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicholas
Sep 06, 2024 -

Beck & Masten Buick GMC South responded

jennyedgarerik, Thank you for informing me about your recent service experience. Please know that we are looking into your concerns, and will be reaching out to you soon to assist. If there is anything I can do in the meantime, please, feel free to contact me. Elvin Carrera Service Manager 832-775-1755 ecarrera@group1auto.com

August 29, 2024

Super easy to work with. Gave me exactly what I wanted and made the purchasing process easy. Ena is a great sales advisor. More

by CHARLES.DUFF0908
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Qureshi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ena Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Beck & Masten Buick GMC South responded

Hello, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Buick GMC South. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 29, 2024

So grateful to have these guys on my team, watching my back for my transportation needs. Ena is a 10/10. Grateful to Toby as well... More

by DANNY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toby Ohnesorge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ena Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Beck & Masten Buick GMC South responded

Hi Danny, thanks for your praise and kind comments about Ena and Toby. Please don't hesitate to reach out if there's anything additional we can do for you.

August 28, 2024

Ena was very helpful with the whole process, she definitely is very knowledgeable and an asset to beck and Masten. I will continue to come back to this store because she took care of me More

by Ana morales
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ena Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Beck & Masten Buick GMC South responded

Hello Ana, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Buick GMC South. We are always more than happy to assist you if anything else comes up. Take care!

August 28, 2024

Will always take my viecles there for fixing they do an amazing job and treat people nice More

by jennifer17465
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Beck & Masten Buick GMC South responded

Hello, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

August 24, 2024

Great service from start to finish. Salespeople were very helpful and knowledgeable. We couldn't be happier with the service More

by Homergonzalez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Negrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irvin Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Valdez and Robert hernandez
Aug 31, 2024 -

Beck & Masten Buick GMC South responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 24, 2024

Dealership was very easy to work with. Our sales person was extremely helpful and patient. More

by Billy Gillen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noe Sanchez
Aug 31, 2024 -

Beck & Masten Buick GMC South responded

Hi Billy, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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