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424 Reviews of Beck & Masten Buick GMC - Service Center
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December 04, 2017
Outstanding service department Drove in, Eric took my information walked me to the waiting room had coffee and donut and before I knew it car was ready and washed. Drove in, Eric took my information walked me to the waiting room had coffee and donut and before I knew it car was ready and washed. More
by Navarrete, Robert
Employees Worked With
Erik Ochs, John Gerges
November 26, 2017
Thank you GMC Cypress My service was fast and easy. Everyone there has always been nice and helpful. Thank you Naz for your friendly, professional service. I will be going My service was fast and easy. Everyone there has always been nice and helpful. Thank you Naz for your friendly, professional service. I will be going back again for any further service needs I may need. More
by Pam
Employees Worked With
Naz Haq
November 23, 2017
great experience Joe, our service provider, went above and beyond to make sure we had an easy service experience. He was ver friendly, knowledgeable and kept us infor Joe, our service provider, went above and beyond to make sure we had an easy service experience. He was ver friendly, knowledgeable and kept us informed along the way. More
by HappyGMCOwner
Employees Worked With
New Joe from Indianapolis in Service
November 10, 2017
Service In the absence of my regular service guy Joe was assigned to me. He was very polite, quick with answers and explained everything thoroughly. This give In the absence of my regular service guy Joe was assigned to me. He was very polite, quick with answers and explained everything thoroughly. This gives me another person to see when showing up for service. More
by Braylon
Employees Worked With
James Hughes. New service advisor
October 26, 2017
great dealer service I had issues with my running daylight. George Avila did a great job explained to me the issues with my car and took care of it in a timely manner. Exc I had issues with my running daylight. George Avila did a great job explained to me the issues with my car and took care of it in a timely manner. Excellent service. More
by jun1234
Employees Worked With
George Avila
October 25, 2017
Outstanding!! We have always gone to the dealership for all are needs on our truck and have been very satisfied. All the people on duty are eager to help and take We have always gone to the dealership for all are needs on our truck and have been very satisfied. All the people on duty are eager to help and take care of all our needs as well. More
by Happydriver13
Employees Worked With
George Armando Avila
October 20, 2017
Very helpful I was helped right away. Provided a loner car and kept informed. Even when due work I was not able to return the loner in time they weee very understa I was helped right away. Provided a loner car and kept informed. Even when due work I was not able to return the loner in time they weee very understanding. More
by Zoemak1
Employees Worked With
Erik Ochs
September 19, 2017
Service beyond expectations We expect service to be organized and accurate, we don't expect it to be exceptional and adaptive. Erik Oches, my service rep, redefines the experienc We expect service to be organized and accurate, we don't expect it to be exceptional and adaptive. Erik Oches, my service rep, redefines the experience by anticipating my needs, adjusting his hours to mine - even after hours, and delivering precise, accurate service that constantly exceeds expectations. Mike in sales is also simply amazing and worked incredibly hard to get me an incredibly great deal on my new truck - very happy! More
by MikeT
Employees Worked With
Erik Ochs, Mike Sharaf
September 14, 2017
Great Service Mike and Allen provided excellent service for my recent recall. There even found another issue and provided service for it also! Thank you so much Mike and Allen provided excellent service for my recent recall. There even found another issue and provided service for it also! Thank you so much More
by Ronald
Employees Worked With
Mike Hoeller, Allen Poehl
August 11, 2017
Oil Change Good job! I also got a complimentary car wash. Maegan thanks for always looking out for me. Also thanks to Justin for stepping up to get my paperwork Good job! I also got a complimentary car wash. Maegan thanks for always looking out for me. Also thanks to Justin for stepping up to get my paperwork done while you were assisting another customer. More
by Bathomas
Employees Worked With
Maegan Kaminsky
