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Beck & Masten Buick GMC - Service Center

Houston, TX

3.9
370 Reviews

370 Reviews of Beck & Masten Buick GMC - Service Center

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October 09, 2018

Considerate The service team is kind, considerate and helpful. They are informative and if there are concerns they are willing to do what it takes to bring able t More

by Angie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vennie Trevino
September 13, 2018

Oil change I needed an oil changed. I also locked my keys while dropping off vehicle. Joe took care of the situation for me. Keys were ready for me along with oi More

by J22rod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Pierce
September 11, 2018

Excellent customer service Best service at Beck&masten Lee always there for me he is taking care of me and he always working with customers I even heard him on the phone to ple More

by Mikesharaf1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Velazquez
August 31, 2018

Awesome!! Great location for purchasing or servicing your vehicle! Very friendly and professional staff! Special thanks to Evie Quinones for the great customer More

by JoseC2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evie Quinones
August 30, 2018

Fantastic Service. Brought our car in for oil change and tire rotation and had a few questions regarding the infotainment system. Everything was done professionally and More

by Knight,c51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Hughes
Aug 31, 2018 -

Beck & Masten Buick GMC North responded

Thank you for taking the time to write about your experience with us! I am happy to hear that we were able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Best regards, Andrew Martinez, andrewm@beckmasten.net

August 29, 2018

Oil Change Service Stopped in for an oil change and tire rotation. I didn’t have a scheduled appointment. I was given great service and an adequate timeframe. More

by Tdecook
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evie Quinones
Aug 31, 2018 -

Beck & Masten Buick GMC North responded

Thank you for the review We appreciate you taking the time to write about your experience. We try to make adjustments to the daily schedule for those customers we need to walk in and out without a scheduled appointment. I am very happy we were able to accommodate your vehicle! Take care! Best regards, Andrew Martinez, andrewm@beckmasten.net

August 14, 2018

No complaints. They have taken care of me every visit. I am extremely pleased with the results that was performed with my visit this morning + Dillion address my i More

by Jsadlerj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dillion Hitz
July 24, 2018

Great customer service Evie was very friendly and give me good advices on what needed to be done but not pushy about it like other places do. I come here all the time and More

by Gwen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evie Quinones
June 28, 2018

Excellent Service Experience! We had a State inspection, tire rotation & oil Change- the team worked quickly and service was expertly done. Customer service Evie was helpful, upbea More

by Jessica White - Car review
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evie Quinones
June 15, 2018

Malibu vidit The service advisor, Steve Sherman covered the procedure the tech rep had to use in regards to system issue that was occurring from shift lever not en More

by JoeB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sherman
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