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Beck & Masten Buick GMC - Service Center

Houston, TX

3.9
370 Reviews
Call Service Center (281) 469-5222

370 Reviews of Beck & Masten Buick GMC - Service Center

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July 31, 2022

Outstanding Customer Service in getting our vehicles repaired. ITATY and Andrew are the Superstars in this situation. We highly recommend that anyone looking to purchase a vehicle, come to Beck and Mas More

by Weddingcakesbytammyallen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ITATY, Andrew
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Aug 03, 2022 -

Beck & Masten Buick GMC North responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Andrew Martinez, andrewm@beckmasten.net

July 04, 2022

Dai in the service department is amazing, went last week for an oil change and was in and out l, she kept constant communication with me during the entire process. More

by henry.rodriguez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dai
Report | Print
Jul 06, 2022 -

Beck & Masten Buick GMC North responded

Thank you for your wonderful feedback. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Andrew Martinez, andrewm@beckmasten.net

June 15, 2022

George in the service department was great! He was very helpful and kept me up to date with everything that was going on with my car. I would definitely use them again in the future. More

by fiefdom-firer0p@icloud.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Georgia Aplon
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Jun 17, 2022 -

Beck & Masten Buick GMC North responded

Hi fiefdom-firer0p@icloud.com and thank you for your kind words. We are very happy to hear that George was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, Andrew Martinez, andrewm@beckmasten.net

May 22, 2022

Ashley Holt and Kevin are amazing, they know me by name and always follow through. More

by drasberry2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Holt
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May 24, 2022 -

Beck & Masten Buick GMC North responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Andrew Martinez, andrewm@beckmasten.net

November 20, 2021

Great Service and excellent help. Great experience, cool and taking care of business. Would recommend More

by ojackson4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Georgia Aplon
Report | Print
November 02, 2021

Amazing place. I love doing business with these people. Great dealership. Great service department. Thanks team. More

by Danna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nichole Holzu, Kaleb Dee, The entire service team. Awesome group and thank you all.
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Nov 04, 2021 -

Beck & Masten Buick GMC North responded

We are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At Beck and Masten Buick GMC North, we value our customers and we look forward to seeing you on your next visit. Sincerely, Andrew Martinez, andrewm@beckmasten.net

October 30, 2021

Joe Hughes and his team are amazing! They really know how to make a person feel welcome, and get the job done! More

by jbug11779
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Hughes
Report | Print
Nov 01, 2021 -

Beck & Masten Buick GMC North responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Andrew Martinez, andrewm@beckmasten.net

September 23, 2021

I worked with Ms Dai Millan for oil change and tire rotation. Best experience ever!! Highly recommended. More

by Hector
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dai Millan
Report | Print
Sep 24, 2021 -

Beck & Masten Buick GMC North responded

We cannot thank you enough for your wonderful review of Beck & Masten Buick GMC North and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Andrew Martinez, andrewm@beckmasten.net

September 13, 2021

Great guy will go above and beyond to help the Customer.You need more people like this guy. I thank you for for my service More

by darrylrossw64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie service department , Tony Camiel
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Sep 13, 2021 -

darrylrossw64 responded

Darrylrossw64@gmail.com

September 12, 2021

Great service, got my issue resolved, no more rattling seat, they got me out with in 1 day, Uber me home and back to the dealership More

by nhaque05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Naz haq
Report | Print
Sep 14, 2021 -

Beck & Masten Buick GMC North responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Andrew Martinez, andrewm@beckmasten.net

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