
Beck & Masten Buick GMC North
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Melynda went over and above to make sure everything went fast and smooth. 4th car purchased from Beck & Masten. Overall sales process from paper to delivery was fast, professional and efficient. Thanks! fast and smooth. 4th car purchased from Beck & Masten. Overall sales process from paper to delivery was fast, professional and efficient. Thanks!! More
Mike was very friendly, knowledgable and helpful! Considering our background, we were still fortunate enought to purchase a new vehicle. Thank you all at Beck & Masten! Considering our background, we were still fortunate enought to purchase a new vehicle. Thank you all at Beck & Masten! More
Everyone was extremely friendly and helpful. Both Parrish and Kirk were respectful of our budget and not pushy in any way whatsoever. It was a great experience for my first new car! I will definitely come and Kirk were respectful of our budget and not pushy in any way whatsoever. It was a great experience for my first new car! I will definitely come back in the future for my next vehicle. More
I was pleaseed with the follow up. It was not too often and gave me room to think about my ourchase. The price was in line with other dealership I just enjoyed my relationship with Betto. I did mention I f and gave me room to think about my ourchase. The price was in line with other dealership I just enjoyed my relationship with Betto. I did mention I felt pressured when I went into the finnace department when I was not sure that it was what I wanted to do. I ended up leaving and coming back a couple of days later because of that. More
When shopping for a vehicle I typically approach the situation very guarded. Having been in sales for over 20 years I'm aware of all the sales strategies that give car sales people a bad name. I do not situation very guarded. Having been in sales for over 20 years I'm aware of all the sales strategies that give car sales people a bad name. I do not use pushy sales nor do I tolerate that kind of behavior. During the entire process of buying my truck I felt very comfortable with your team. I also appreciate the fact that I was never sitting around waiting and everyone I came in contact with had a pleasant demeanor. Thank you, Shawn Frankenfield More
Our experience with Thomas and the staff at Beck and Masten went beyond our expectations. From the moment we arrived we were treated with respect. We felt as though we were in a family atmosphere and Masten went beyond our expectations. From the moment we arrived we were treated with respect. We felt as though we were in a family atmosphere and weren't just another paycheck for the staff. "The Tank" was our sales rep and he was extremely helpful and informative. He went out of his way to make sure we were comfortable and all of our questions were answered. He offered all the information and research about the vehicle we were looking at in the beginning of our meeting. He is a very genuine person and we could tell he was being honest and not just trying to make a sale. The vehicle we purchased had just a couple things we wanted fixed and he made sure everything was fixed and in mint condition. Thomas made sure before we left that all areas of the vehicle met our expectations. He is very personable and we will definitely be dealing with him for our vehicle needs in the future. Caesar was our finance rep and we just want to mention him as well because he also did an amazing job for us and was very nice and answered all of our questions and made sure we weren't feeling rushed. As we were waiting to drive off in our vehicle one of the sales managers, Dusty came out and gave us very helpful hints on how to keep the car looking new and certain products to use. Again, we really enjoyed our experience and drove away extremely pleased. More
The customer service was excellent ,the deal I got was fair and I love the truck I purchased.my sales person was very knowledgable he walked me around the truck showed me how to work everything . I would fair and I love the truck I purchased.my sales person was very knowledgable he walked me around the truck showed me how to work everything . I would defiantly recommend your dealership to a friend. More
Clarence is still new, but I enjoyed working with him. He was very helpful, and I never felt pressured at all. This was only the second time I've bought a car on my own, (husband usually does all that), He was very helpful, and I never felt pressured at all. This was only the second time I've bought a car on my own, (husband usually does all that), and I felt very comfortable with he and Ariel. If you could figure out a way to make the process take less time, you'd be PERFECT! Merry Christmas!--Susan Cline More
Great experience using the internet to purchase my new vehicle with simple and pleasant process from start to finish...what a delight after having a bad experience with another dealership. vehicle with simple and pleasant process from start to finish...what a delight after having a bad experience with another dealership. More