Beck & Masten Buick GMC North

Great experience!!! Had a great experience purchasing my new Sierra. William Pendergraff did a great job and was a true professional. Financing also did a great job expla Had a great experience purchasing my new Sierra. William Pendergraff did a great job and was a true professional. Financing also did a great job explaining all the details and options we could add onto the truck and where my payment would be with and without said options. More

Great Experience I can't speak more highly of Beck and Masten GMC North than to say that I would definitely recommend them to all of my family and friends. I especial I can't speak more highly of Beck and Masten GMC North than to say that I would definitely recommend them to all of my family and friends. I especially appreciated the level of professionalism and quality of detail that I received from my sales consultant William Pendergraff. I can't say enough about how great this guy was throughout the entire process, he didn't pressure me at any point and he asked great questions to help find a vehicle that was a great fit for my situation. He also took the time to not only explain the personal values and level of quality that backs the Beck and Masten brand but he also walked me through the intricate details that separated the different classes of vehicles that I was considering. After looking at options like value added upgrades and optional convenience packages, I truly felt like I made an informed decision on my vehicle purchase. Like many other people I have purchased numerous vehicles in the past but the level of customer service that I received at Beck and Masten GMC North far surpassed any other experiences that I have had. I had a great experience with everyone from the time I arrived until the time I left but I would like to thank William Pendergraff one more time for exceeding my expectations and helping me become a believer in why Beck and Masten GMC North holds the crown of #1 GMC Dealership in Texas. -Richard Wilkins More

Great experience Great buying experience. Roy and Kenny were very patient with us and went to great lengths to get us the right vehicle at the right price. Very nice h Great buying experience. Roy and Kenny were very patient with us and went to great lengths to get us the right vehicle at the right price. Very nice having a "no pressure" atmosphere while buying a car. More

GMC Purchase Very good overall experience. Effecient and effective. Salesman Kenny Washington was outstanding. Price was good amd service to ready vehicle was gre Very good overall experience. Effecient and effective. Salesman Kenny Washington was outstanding. Price was good amd service to ready vehicle was great. Highly recomme t More

Great Service. Friendly Atmosphere. Great service. Free lunch on Saturdays! My salesperson ( Tony) was informative but not pushy; very patient and attentive; even offered a free detai Great service. Free lunch on Saturdays! My salesperson ( Tony) was informative but not pushy; very patient and attentive; even offered a free detail when I pick up my plates. The Accessories and Finance representatives were friendly and quick. Very pleased. More

Oil Change Good job! I also got a complimentary car wash. Maegan thanks for always looking out for me. Also thanks to Justin for stepping up to get my paperwork Good job! I also got a complimentary car wash. Maegan thanks for always looking out for me. Also thanks to Justin for stepping up to get my paperwork done while you were assisting another customer. More

Purchase of Terrain Denali We had a wonderful experience purchasing our new Terrain Denali from William Penderfraff who was a sheer delight to work with - upfront, informative, We had a wonderful experience purchasing our new Terrain Denali from William Penderfraff who was a sheer delight to work with - upfront, informative, friendly and just a good man. It was similarly a pleasure dealing with Effrain Guerra (finance manager). We are so happy with our beautiful, new truck! More

Long Standing & Pleased I have dealt with B & M for decades. The Sales Team has consistently been professional, personable, and knowledgeable. This has included the late St I have dealt with B & M for decades. The Sales Team has consistently been professional, personable, and knowledgeable. This has included the late Steve Bench and Enrique but what is the foundation of my long loyalty to B&M is their quality service dept and for me that has long been led by Steve Sherman. Steve's consistent and exemplary service has kept me coming back to B&M for decades. One additional comment of recognition is related to Pete Trammell. Pete's personal assistance has been most appreciated as well. More

Great buying and selling experience, but mechanical issues I bought a 2015 Nissan Murano at the used car section of Beck and Masten North and although I was happy with the price, apr and overall experience of I bought a 2015 Nissan Murano at the used car section of Beck and Masten North and although I was happy with the price, apr and overall experience of the car buying process, I was extremely disappointed with the fact that my car needed new back brakes, a trans flush, and a brake flush (not to mention two recalls) which were NOT performed at the dealership before purchase of the vehicle. I also asked my sales gentleman multiple times for service record and information regarding brakes and inspection information, only to be put off. I really wanted to tell yelp, google review, etc what a great dealership Beck and Masten is but unfortunately with the mechanical issues that should have been addressed prior to purchase, it has ruined my good opinion of this dealership. This is reflected appropriately with the two stars overall satisfaction. Update: Spoke with Melinda Lewis over three weeks ago and she said she would tell the used car sales manager what happened and have him contact me. He called me the next day, gave me the whole "The car was checked, it was in perfect working order." I told him I had it checked at baker Nissan and fixed at Pep boys and they both confirmed the 3% back brakes, brake flush and trans flush that had not been done and needed to be repaired prior to purchase. He then said he would talk to Ray (the sales associate who sold me the vehicle) and Melinda to confirm I contacted them prior to repair about what was going on with my vehicle. Haven't heard from him since. They say customers satisfaction is number one, but in the end they gave me the run around and never took responsibility for selling me a car that needed repairs and had two recalls out on it, (which he also claimed no knowledge of.) Beware of purchasing a vehicle here! After this whole ongoing issue I've lowered the star value even lower to 1, so disappointed with my car buying experience. More

Allen was great! Allen was very helpful! He went above and beyond to make my experience a pleasant one. Excellent service and a great price. I will definitely be br Allen was very helpful! He went above and beyond to make my experience a pleasant one. Excellent service and a great price. I will definitely be bringing my car back to B&M! More