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Beck Ford

Palatka, FL

Overview
Employees
Reviews
Vehicles
4.8
346 Reviews
Welcome to Beck Ford Lincoln, your one-stop destination for unmatched automotive service, where experience, expertise, and exceptional customer service intertwine. At our helm is a shared vision and collective passion that drives us to redefine your auto dealership experience, always with an unyielding commitment to excellence. We're proud to be part of the vibrant community that we serve, fostering trust through integrity in all our interactions and strengthening relationships that span generations. We believe that each customer is unique and ensure that every interaction reflects our understanding and respect for this individuality.
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420 Palm Ave

Palatka, FL

32177

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Showing 346 reviews

April 05, 2024

Rexx Graham in the Service Dept is outstanding. He does what he says he’ll do and does it on time too. Overall, Beck’s Service Dept is the most reliable automotive service dept I have dealt with in More

by CASEYGERBER72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rexx Graham
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Apr 05, 2024 -

Beck Ford responded

Hi Casey! Thank you! That's quite a compliment. I'll be sure to pass the word along to Rex and the rest of our team members. We appreciate your business. Have a great weekend!

April 04, 2024

The only place I go for all my automotive needs, never had a problem. Thanks More

by jmurraycarp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James May
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2024 -

Beck Ford responded

Hello Frank, Thank your for the 5-star review and for being a longtime loyal customer. We're glad to have you as part of our Beck family! Have a wonderful weekend!

April 03, 2024

Great service, with very friendly and knowledgeable staff. Prompt service with a very customer mine focus. More

by SERVICE@EXPRESSMACHINETOOLSERVICE.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Buckes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Fullerton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Roser
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2024 -

Beck Ford responded

Thank you! Your opinion really matters to us and we appreciate the time you took to post a review. Customer focus is an absolute necessity and we're glad that you noticed the value we place on that. We appreciate the opportunity to be your dealer of choice!

April 02, 2024

Always get taken care of quick and treated like family. Will keep coming back for all my service needs. More

by BULLCREEK1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2024 -

Beck Ford responded

Hi Lynn! We're happy to know that you trust us with your business. We appreciate your loyalty and look forward to seeing you next time!

April 02, 2024

Can't say enough good things about Mark Roser! Great experience with the Mobile Service Truck. More

by GBACON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Roser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristen and Tucker
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Apr 04, 2024 -

Beck Ford responded

Hello Greg! Thanks for the great review! We are very excited about the opportunity to provide additional service options with the recent launch of our Mobile Service Program. Thank you for making Beck Ford your dealer of choice!

March 31, 2024

New transmission by Beck Ford was great a experience and Rexx kept me post throughout the process... Kudos to the whole Beck Ford Team. More

by DIVEMASTER99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rexx Graham Service Advisor
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Apr 01, 2024 -

Beck Ford responded

We appreciate you taking the time to share your experience. Major vehicle repairs can be very stressful. Thanks for trusting us to take care of this for you. We'll see you on your next visit!

March 29, 2024

Jeremy and Wes were very nice and very professional. They kept me informed throughout the whole service and even checked on me after it was all done. More

by ademott82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Roser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes, Rex
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Mar 29, 2024 -

Beck Ford responded

Hi Randy! That's exactly what we like to hear!! Thanks for sharing. We appreciate your business. Have a wonderful weekend!

March 29, 2024

As always Ford went above and beyond to accommodate me with quick and professional service More

by wdherb330
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Roser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2024 -

Beck Ford responded

Hello William! We really appreciate your 5-star review and we're glad that you're a part of our Beck family. Thanks for your business!

March 28, 2024

The service here is outstanding. Jeremy and Lou will always go the extra mile for you. More

by dyates728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parker Sloan
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Mar 29, 2024 -

Beck Ford responded

Hi Darlene, Thank you for taking the time to share your experience with us! We'll see you next time!

March 27, 2024

Due to usually high demands on our schedule, we needed some routine vehicle maintenance on three of our vehicles, but didn’t have enough time to get it done one by one. The mobile unit came to the rescue More

by Flagg-Serenity Chapel, Palatka, FL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristin McMurray; Mobile Service Technician
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Mar 27, 2024 -

Beck Ford responded

Hello Karl, Thanks for sharing your positive experience with our newly rolled out Mobile Service. We're extremely excited to offer another level of service to the options that we currently have available to our clients. We appreciate your loyalty and we're grateful that you are a part of our Beck family!

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