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Beck Ford

Palatka, FL

4.8
759 Reviews
Welcome to Beck Ford Lincoln, your one-stop destination for unmatched automotive service, where experience, expertise, and exceptional customer service intertwine. At our helm is a shared vision and collective passion that drives us to redefine your auto dealership experience, always with an unyielding commitment to excellence. We're proud to be part of the vibrant community that we serve, fostering trust through integrity in all our interactions and strengthening relationships that span generations. We believe that each customer is unique and ensure that every interaction reflects our understanding and respect for this individuality.
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420 Palm Ave

Palatka, FL

32177

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Showing 759 reviews

September 18, 2026

Do you even check the vehicles that you take in? First the brakes must of been lubed to keep them quite because right after buying they start squalling, then it was the seatbelt sensor, then it was More

by jain237marius
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Not known
September 11, 2026

Always friendly and helpful with service. Had a problem with air in my tires and they checked it out and filled my tires to the right pressure. No charge! More

by laurat31024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2026 -

Beck Ford responded

We’re glad we could help! Sometimes it’s the little things that make a difference, and we’re happy our team was able to get your tire pressure taken care of and get you back on your way. Thank you for continuing to trust us with your vehicle! — Carole M

September 05, 2026

No good no good no good bad service no no no no no no no bad service oh yea ok with transport was the only good thing thanks More

by stanker78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Freeman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ike Ettinger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Ricks
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Roser
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carole Mahanes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Harrison
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rexx Graham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2026 -

Beck Ford responded

We’re sorry to see that you were unhappy with your service experience. Unfortunately, there isn’t enough information in your review for us to identify you, your vehicle, or the visit you’re referring to, so we’re unable to look into what happened. We would like the opportunity to better understand your concerns. Please contact us directly with your name and vehicle information so we can review your visit and determine what may have gone wrong. We’re glad to hear that your experience with transportation was a positive one. — Carole M

September 03, 2026

Great job every time. Friendly employees. Really like having my car picked up for service. More

by REDDOG718
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Spargue
Sep 08, 2026 -

Beck Ford responded

We love that Pickup & Delivery has made servicing your vehicle a little easier! There’s something to be said for having your car taken care of without having to rearrange your day. Thank you for continuing to trust our team with your vehicle and for recognizing the friendly service you receive each time! — Carole M

September 03, 2026

A dealership that looks for a 1-time sale and not looking for future sales or references. Very friendly people but must have a high turnover rate due to be told one thing and something else takes place. The More

by ferrellflag1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joel Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Osha
Sep 03, 2026 -

Beck Ford responded

We’re sorry to hear that you were left feeling this way after your purchase. We certainly don’t want any customer to feel that our relationship ends once the sale is complete. Communication and follow-through are important, and we understand your frustration with not receiving a response when you reached out after the sale. We appreciate you sharing your concerns and will make sure your feedback is passed along to our management team for review. Please reach out to me if I can be of any assistance. Carole Mahanes Customer Experience Coordinator (386) 328-0344, ext. 135

Sep 07, 2026 -

ferrellflag1 responded

I Sent an email to Jole Price to forward to the GM. I requested a response prior to me doing any survey. That was over a week prior to the survey deadline they gave me to complete it.

Sep 09, 2026 -

Beck Ford responded

Thank you for clarifying, Darryl. I understand that you sent an email requesting that your concerns be forwarded to the GM and asked for a response before completing the survey. I’m sorry that you did not receive the follow-up you were expecting. I appreciate you providing the additional information, and I’ll make sure it is shared with the appropriate management team. Please feel free to reach out to me directly in the future if you need assistance with anything at all on the sales or service side of any of our dealerships. I'll be happy to help in any way I can. Carole Mahanes Customer Experience Coordinator (386) 328-0344, ext. 135

August 29, 2026

Very friendly place. They always are taking care of me. In my last experience, they came to my house and fixed the problem right here. More

by jpritchardiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2026 -

Beck Ford responded

We’re glad we could make things even easier for you this time by bringing the service right to your home! It means a lot to know you can count on our team to take care of you, whether you come to us or we come to you. Thanks for continuing to trust Beck! — Carole M

August 28, 2026

They always take excellent care of us and our vehicles! Jeremy did a great job in getting our work done in a timely fashion. More

by SHADESMCGRAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2026 -

Beck Ford responded

It’s always good to hear that Jeremy and the Quick Lane team continue to take great care of you and your vehicles. We know your time is valuable, so getting the job done right and keeping things moving is important. Thank you for continuing to trust us! — Carole M

August 27, 2026

My wife knew exactly what she wanted and these guys didn't stop until she got it. Fantastic experience from start to finish I couldn’t recommend them enough! More

by JOEYEARNEST2426
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian
Aug 27, 2026 -

Beck Ford responded

My wife knew exactly what she wanted and these guys didn't stop until she got it. Fantastic experience from start to finish I couldn’t recommend them enough! — Carole M

August 20, 2026

Joe was AMAZING! He really helped me when no one else would. The whole team was awesome! If you are going to get a truck or car go see JOE! More

by scottohst
Recommend Dealer
Yes
Employees Worked With
Joe Breedlove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2026 -

Beck Ford responded

Thank you so much! We’re glad Joe was there to help and made such a great impression. We’ll be sure he knows how much you appreciated him. Thank you for choosing Beck and for recommending Joe and our team! — Carole M

August 19, 2026

These guys really catered to us and made purchasing our new vehicle very simple. One of the worst things to do, I think is to deal with a car sales person. These guys had it going on with zero pressure and More

by Supertrooper88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Fullerton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : PJ Knipp
Aug 20, 2026 -

Beck Ford responded

Sounds like you came in with one plan and left with something even better! We’re glad PJ took the time to walk you through the differences and options without making you feel pressured or rushed. And a big thank you for recognizing the team for staying late to get everything finished. We appreciate you choosing Beck Ford and hope you’re enjoying that new vehicle! — Carole M

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