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Beck Ford

Palatka, FL

Overview
Employees
Reviews
Vehicles
4.8
310 Reviews
Welcome to Beck Ford Lincoln, your one-stop destination for unmatched automotive service, where experience, expertise, and exceptional customer service intertwine. At our helm is a shared vision and collective passion that drives us to redefine your auto dealership experience, always with an unyielding commitment to excellence. We're proud to be part of the vibrant community that we serve, fostering trust through integrity in all our interactions and strengthening relationships that span generations. We believe that each customer is unique and ensure that every interaction reflects our understanding and respect for this individuality.
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420 Palm Ave

Palatka, FL

32177

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Showing 310 reviews

April 06, 2024

Placed a call w Service Manager and never received a call back to correct. They charged too much to my Ford rewards and said the mobile service cost as much as going into the dealership so cancelled appoint More

by HARNETT-PERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Roser
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristin Mcmurray
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April 06, 2024

Rick Fullerton was very pleasant to work with. He treated us with respect and made a stressful situation very easy to deal with., More

by STARWOLFX
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Fullerton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parker Sloan
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Apr 08, 2024 -

Beck Ford responded

Thank you for the opportunity to be your dealer of choice and for sharing your experience with us and others. When you leave our dealership with that feeling, we know that we've done our job right. All of our team members look forward to providing the same level of customer when you bring your vehicle in for service. We'll see you then!

April 06, 2024

Jeremy at Beck Quick lane is awesome, We have been using them since 2020. Drop our vehicles off, they provide required maintenance and we pick them up. Easy, fast, reasonable. More

by ODOMHRDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Beck Ford responded

Our Quick Lane team is top-notch and we're happy to know that you were given the customer experience that you deserve! Thank you for the 5-star review! We appreciate your loyalty and we will see you on your next visit!

April 05, 2024

The salesman Joel is very helpful and all the staff there from start to finish is awesome thank you all for helping me get my Ford ranger 2020 More

by susieq161966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Roser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carole Mahanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parker Sloan
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Apr 05, 2024 -

Beck Ford responded

Hello Susan! Congratulations on your new Ranger! Thanks for allowing us the opportunity to be a part of your buying experience. We'll see you on your first service visit. Have an awesome weekend!

April 05, 2024

Rexx Graham in the Service Dept is outstanding. He does what he says he’ll do and does it on time too. Overall, Beck’s Service Dept is the most reliable automotive service dept I have dealt with in More

by CASEYGERBER72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rexx Graham
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Apr 05, 2024 -

Beck Ford responded

Hi Casey! Thank you! That's quite a compliment. I'll be sure to pass the word along to Rex and the rest of our team members. We appreciate your business. Have a great weekend!

April 04, 2024

The only place I go for all my automotive needs, never had a problem. Thanks More

by jmurraycarp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James May
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2024 -

Beck Ford responded

Hello Frank, Thank your for the 5-star review and for being a longtime loyal customer. We're glad to have you as part of our Beck family! Have a wonderful weekend!

April 03, 2024

Great service, with very friendly and knowledgeable staff. Prompt service with a very customer mine focus. More

by SERVICE@EXPRESSMACHINETOOLSERVICE.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Buckes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Fullerton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Roser
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2024 -

Beck Ford responded

Thank you! Your opinion really matters to us and we appreciate the time you took to post a review. Customer focus is an absolute necessity and we're glad that you noticed the value we place on that. We appreciate the opportunity to be your dealer of choice!

April 02, 2024

Always get taken care of quick and treated like family. Will keep coming back for all my service needs. More

by BULLCREEK1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2024 -

Beck Ford responded

Hi Lynn! We're happy to know that you trust us with your business. We appreciate your loyalty and look forward to seeing you next time!

April 02, 2024

Can't say enough good things about Mark Roser! Great experience with the Mobile Service Truck. More

by GBACON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Roser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristen and Tucker
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Apr 04, 2024 -

Beck Ford responded

Hello Greg! Thanks for the great review! We are very excited about the opportunity to provide additional service options with the recent launch of our Mobile Service Program. Thank you for making Beck Ford your dealer of choice!

March 31, 2024

New transmission by Beck Ford was great a experience and Rexx kept me post throughout the process... Kudos to the whole Beck Ford Team. More

by DIVEMASTER99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rexx Graham Service Advisor
Report | Print
Apr 01, 2024 -

Beck Ford responded

We appreciate you taking the time to share your experience. Major vehicle repairs can be very stressful. Thanks for trusting us to take care of this for you. We'll see you on your next visit!

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